Jennifer Fish Atlassian Team

Hey Atlassian Community! Thanks for your patience and all your messages about the Assets webinar. Here's a quick update: If you registered for the US or EU broadcasts, you should have received an email with the on-demand link AU registrants - your follow-up emails are coming later today Want to watch the webinar? You can…

Hey there! We're currently investigating what went wrong with the webinar invite and timing for the EU broadcast of our Assets webinar. We are really sorry for any confusion or frustration this caused. Good news though - the on-demand recording will be ready within 24 hours of the live broadcast, and we'll shoot you an…

Hi Community! Yep - a good example of chaos. I'll take a look at the EU webinar invitation and see what happened. Here is the link to register for the webinar. Hope to see you at the US broadcast in a couple hours!

Thanks @vikram 

Thank @Ashok Shembde . Looking forward to seeing you at the webinar!

Totally agree 💯

Hi @Lorraine Smith ! Happy Tuesday! Hope your day is going well. Were you and your team able to develop a solution for Organisations, Customers, and Support Contracts? Have you tried defining contracts as an Assets object type along with using the JSM Customer Service project for tracking Organisations and Customers? My…

Hi @Sandra Lawrence ! Was the info in Atlassian’s IT asset and service configuration management handbook helpful? https://www.atlassian.com/whitepapers/it-asset-and-service-configuration-management-in-jira-service-management

Hi @Dave Mathijs -- Thank you for your patience! Currently, schedule specifics for new Assets in Jira Service Management Cloud capabilities are not available. We understand reporting and import options are important functionality for Jira Service Management customers. We are exploring the expansion of import integrations…

@Onder Ozcan I am happy to share info about Assets in Jira Service Management and glad to hear you found the handbook informative! Please watch the New to Jira Service Management group for more Assets in Jira Service Management info.

@Joseph Chung Yin Thank you for your message! The material in the IT Asset and Service Configuration Management Handbook is applicable to both Assets - Assets in Jira Service Management Data Center and Assets in Jira Service Management Cloud Premium or Enterprise. A table on page 46 outlines the feature differences; for…

@Taranjeet Singh Glad to learn the IT Asset and Service Configuration Management Handbook is helpful!

@Dave Mathijs Thank you for you message and question about Assets in Jira Service Management Cloud capabilities. I am working with a colleague to post the available info on Assets in Jira Service Management roadmap. Please stay tuned. Thanks again!