Discussions
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Sign-up for Early Access Program for AI-Powered Root Cause Analysis (RCA) in JSM
We’re excited to announce the upcoming release of AI-driven Root Cause Analysis (RCA) for Major Incident Resolution, powered by the Atlassian Platform. This new capability in Jira Service Management is designed to help teams more efficiently identify and resolve the underlying causes of major incidents. As we prepare for…
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Introducing reports for Assets in Jira Service Management
I’m excited to share that Asset reporting for Jira Service Management Premium and Enterprise is now generally available! The rollout is in process and you should notice it in your instance soon. Assets in Jira Service Management is a centralized repository of your assets, services, and configuration items (CIs). With…
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Improvements to reports for Assets in Jira Service Management!
A few months ago we announced the General Availability of reports for Assets in Jira Service Management. We’re now pleased to introduce several enhancements to help you gain a better understanding of and track your technology landscape! These updates will soon be available to all Premium and Enterprise users of Jira…
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Introducing new Jira Service Management dashboard templates in Atlassian Analytics
We're thrilled to announce the release of three new Jira Service Management dashboard templates in Atlassian Analytics for our Jira Service Management customers. These dashboards have been meticulously designed to provide a comprehensive view of your service desk's health, factoring in overall productivity, workflow…
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New dashboard templates and tables to elevate your Opsgenie monitoring
Hello Atlassian Analytics Community! 👋 We're thrilled to announce the launch of our latest suite of Opsgenie dashboard templates and tables, designed to empower your teams with more insights and analytics. These new templates are the perfect tools to help you monitor and improve various aspects of your operations, from…
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Reporting & Analytics in Jira Service Management
Hi folks, I'm Rishabh, one of the Product Managers on Jira Service Management(JSM). I would love to interact with you over a zoom call and understand your requirements for Reporting & Analytics within JSM. I would also like to know how reporting is used within your organisation and its different use cases. I'm interested…
