Discussions
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Create a unique token for Jira Service Management custom satisfaction survey links with Automation
Jira Service Management customer satisfaction surveys rely on the Request resolved and Customer-visible status changed to be enabled on a project in order to be sent. A knowledge base article has been created where those notifications are disabled, yet customers would like the survey to be sent out. The workaround for this…
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Setting up token validation for the Incoming Webhook trigger within Automation
The Automation Incoming webhook trigger allows an automation rule to be triggered via a POST request. While the URL is unique, there are no additional authentication methods that are supported out of the box. The following feature request aims to address this: * AUTO-182 - Support additional auth types for incoming and…