Ruslana Smirnova Specialist

Instant messengers have changed the way we communicate, but they also redefined how we do business. Many messengers are now used as customer support channels or team coordination tools. Telegram is no exception. But what exactly makes Telegram a perfect candidate for integration? The reasons are manifold: Large,…

Hi! I earned the third level in Atlassian Community and there's no information on how to earn the fourth. Can you give me some tips? Thank you!

Jira remains the go-to solution for project management and issue tracking. While Jira is loved by tech folks and over 65K global companies, it is often criticized for its unappealing UI and unnecessary complexity. Another trade-off with Jira is that even though it’s mobile-friendly, it doesn’t solve one of the most nagging…

We’ve been using Atlassian products for as long as our company has been operating - some good 16 years. We’ve witnessed its growth from a simple bug tracking software to a cross-department work operating system for agile teams. Over the years, we’ve learned how we can utilize all the benefits of Atlassian products to match…

“If it’s not written down, it does not exist.” This piece of wisdom belongs to an established software engineer, Philippe Kruchten, and as someone dealing in the software development industry, we get that. The consequences of a poorly documented project are devastating: you put an extra strain on a team, you waste time…

Hi, everyone! I've been on Atlassian Community for a month now. But only now I got accepted to some groups as Welcome Center. Thank you for sharing your experience in using Atlassian products. That's very helpful! 

Hi! I'm interested if anyone else has such a problem. I logged work. The next day I edited text in the description and changed the time spent on this task. After that, records of the work log changed to working on issue. And you don't have the logged time in Tempo and need to log the time again. 

Hi! I'm a new user of Confluence. Can you share your favorite features? What do you use every day during your workflow?

Hi everyone! Do you use the option Reminder during your workflow? If not, let me introduce its advantages and make you change your mind! First of all, it helps me stay focused on higher-priority tasks. Secondly, I manage my tasks more effectively and never miss the deadline. And last but not least, I have easy access to…