Amaresh Ray – Multiplier Atlassian Partner

In a past life, I asked this community how they handled employee onboarding using JSM. And what I found was that if you're like most companies, your onboarding checklist is a never-ending nightmare. You have to go through each item step-by-step, and it's prone to human error. It can take days, weeks, or even months to get…

The Problem As a Jira admin on a large instance, it's common to be inundated with requests from users asking for access to a project. This process is filled with inefficiencies – the Jira admin doesn't really know how to handle these requests, so they forward the request to the project lead, asking for their approval. Once…

Access request processes are designed to ensure that your organization's data is safe and secure while also adhering to the rules and regulations set forth by the company's compliance department. If the process isn't automated, it can lead to unnecessary overhead and costs due to inefficient workflows, repetitive tasks,…

Approvals are critical for organising many business processes in JSM. But not many people are aware that of some of these hidden tricks to soup up your approval processes. As a former product manager on JSM, my goal is to share some of these tricks that you can implement today. Approvals in slack With tools such as Slack…

Hi everyone, I'm excited to tell you more about our new app Multiplier, which gives superpowers to IT teams using Jira. 2/3 of all requests to IT are access requests, which often require context switching between different systems, messaging people back and forth, resulting in loss of productivity. Watch the demo below to…