Discussions
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Jira Service Management direct access to attachments via email!
Jira Service Management can be used to help many different types of customers in many different ways. For many customers, raising support through emails is one of the easiest and most convenient ways. These customers get email notifications whenever someone comments on one of their requests or tags them in a comment on a…
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Safe customer notifications in Jira Service Management for compliance and privacy needs
Announcing safe customer notifications in Jira Service Management as a building block for compliance and privacy needs At Atlassian, we understand the increasing need to be assured that your data is not only secure but that it’s also being used in a manner that's compliant with laws and regulations. We are constantly…
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Announcing Custom Sender Names for Jira Service Management notifications!
Hey Community! 😄 I’m Michelle, the Product Manager who’s been looking after Jira Service Management’s Customer Notifications. We’ve listened to your valuable feedback around how you’d like your customer notifications to look like and now project admins can configure how customer notifications from your projects display the…
