Emily Dang Atlassian Team

Hi Atlassian Community, Emily here from the Product Marketing team at Atlassian writing to you with the latest from our most recent release, Jira Service Management Server and Data Center 4.18 (full release notes here). Here are the highlights: Show SLAs on customer portals Agents can now show individual SLAs on the…

Hi Atlassian Community, Emily here from the Product Marketing team at Atlassian writing to you with the latest from our most recent release, Jira Service Management Server and Data Center 4.16 (full release notes here). Here are the highlights, all of which are shared with Jira Software Server and Data Center 8.16: * Get…

Hi Atlassian Community, My name is Emily and I'm a product marketing manager on Atlassian's ITSM team. I'm excited to share some new updates from our most recent release, Jira Service Management Server and Data Center 4.15 (full release notes here), featuring asset management, an upgraded customer portal, mobile support,…