Jaime Capitel (resolution) Atlassian Partner

Today in the early morning (around 00:15) our team released JiraGPT in the new ChatGPT Marketplace. You can find the it here: https://chat.openai.com/g/g-2zafloeZl-jiragpt It’s quite an exciting milestone for an Atlassian Marketplace partner! I thought about researching a few use cases and sharing the results over here,…

At re:solution (we're a Gold Marketplace Partner) we've been using JPD for the last several months, but interestingly enough our journey has started with a less common use case: We're using Product Discovery to track, prioritize, and segment all our marketing ideas and initiatives. We really like what we can do with the…

Thanks to the latest release of Out of Office Assistant for Jira Cloud, it’s finally possible to connect Outlook to Jira and maintain your Out of Office status from your email client! This means that you can automatically trigger task and approval delegation, or simply make sure that everybody who interacts with you in…

How can you communicate to a contributor that their solution will be overlooked because their internal customer is on vacation?? The customer question A customer recently asked me: I'd like to have an out of office message every time a user comments on an issue, and the reporter is on leave. Can your app do that? My first…

Language Translation for JSM, ITSM App of the Year Award winner 2021, now translates all user-generated content in a customer request. No matter how many fields are in the request: if the customer generate content, we’ll translate it and display it to agents. The translations include two types of custom fields: *…

New series of articles on Out of Office Assistant for Jira Cloud Hello Community! I’m Jaime Capitel, I work at resolution, a Gold Marketplace Partner based in Germany. And while I wear many hats, one of my favorite responsibilities is being product owner for one of our apps for Jira: Out of Office Assistant for Jira Cloud.…

I've seen this button in a demo instance. What I mean is the Confluence button. It will allow me to choose whether I want to create a page or whiteboard from that issue, and will immediately link them with the issue. Can anybody explain to me how to enable this feature? It's currently showing in my test instances, but not…

I have been seeing the Atlassian Intelligence icon in Confluence pages for some time now. I mentioned it to our admin so that he can opt-in, and this was taking time. However, when I then accessed a test instance where I have admin powers, I realized that I'm unable to find the opt-in in admin.atlassian.com. Can anybody…

Unfortunately when you're doing rocket science you never quite know when an experimental launch will be successful -- and this year we missed Apptoberfest! But hopefully you'll enjoy the video below, precisely because it's not just another demo 😉 “For the first time in the planet’s history, our species has the technology…

Hey there! I'm Jaime Capitel, and I work in the marketing team at resolution, a German Marketplace Partner -- although I'm based in Madrid! I guess I'm their first fully remote employee. I was a Community Leader for not very long in 2021 until my second kid was born... and then it felt impossible to maintain the output…

I'm fundamentally a glorified blog writer. It's been years since I last wrote an article in Word or Google Docs. All my drafts and reviews now go into Confluence, and when I'm done, I upload the content in Wordpress. I use the Gutenberg editor. Unfortunately, I still have to find a decent workflow for copying and pasting…

I have an epic and I'm creating an automation to create a number of standard tasks below it that include the summary of the epic as part of their summary. So it would be: Epic Summary: "Tutorial Video" Task 1: "Script for {Tutorial Video} Task 2: "Screenshares for "{Tutorial Video}" ...etc It's important for me to have the…