Raziman Dom - Ricksoft Community Champion

Over the past several months, our engineering team at Ricksoft migrated our full portfolio of Jira and Confluence apps from Connect to Forge. Sharing the honest takeaways for other Marketplace Partners still working through this. 1. Sequence by risk, not by size. We migrated one of our smaller, lower-traffic apps first…

The Confluence Cloud Migration Assistant (CCMA) is Atlassian's recommended solution for Confluence Cloud migration. It helps organizations migrate spaces, users, groups, and Marketplace app data from Confluence Data Center to Confluence Cloud, while providing pre-migration assessments and validation. However, many…

Stop me if you’ve heard this before. Your Jira project started neatly. Then, someone said, "Let’s create a quick work item to track this." Then, someone else said, "We need a custom field for that." Then, the intern added 300 tasks for reasons nobody could quite explain. Now your Jira project is in chaos. Half your work…

Hey everyone! 😁 As Jira admins, we’re all too familiar with the challenge of keeping our data secure. Whether you're managing HIPAA-compliant data or simply ensuring that confidential project details stay private, we can all agree that permissions are a lifesaver when it comes to Jira issue security. Using them effectively…

Has something like this happened to you? Your company just went through a massive change. Maybe Tech hired ten new people. Or a couple of employees suddenly resigned. It sounds like a normal day until you realize it’s now your job to handle user management. And you’re expected to bulk change Jira permissions, roles, and…

We’re thrilled to announce a powerful new addition to our Excel-like Bulk Issue Editor app for Jira, the Chart feature! This new capability brings your issue data to life with dynamic, visual insights, helping you analyze, prioritize, and act faster. 📊 Visualize Your Jira Issues Instantly Charts provide a clear, immediate…

Creating executive reports that truly resonate with stakeholders can be a daunting task. Product and project managers often juggle vast amounts of data while trying to distill key insights that influence critical business decisions. The challenge? Making complex data clear, concise, and actionable for decision-makers. Jira…

Frustrated switching back and forth between Excel and Confluence? As a project manager, you need to make informed decisions quickly to ensure all the moving pieces stay on track. When you’re setting out project requirements or creating reports in Confluence but the data you need is stored across several Excel documents,…

Are recurring tasks in Jira draining up your team’s time? Repetitive, manual tasks like creating issues, keeping statuses up to date, and versions differentiated distract from the big picture for most project and product managers, and team members may be kept waiting, unsure of priorities. While managing Jira tasks is…

Managing and analyzing Jira data directly within Confluence has never been easier. With the Jira Issue Sheets integration for Excel-Like Tables, users and teams can seamlessly visualize Jira issues and generate meaningful reports, all within the Confluence environment. ✍️ Effortlessly Integrate Jira Data with Excel-Like…

At Ricksoft, we are dedicated to improving project management with our innovative tools for Atlassian Jira and Confluence. Today, we are excited to introduce a new feature in our Excel-like Bulk Issue Editor for Jira : the Bulk Clone feature. Read on to learn how our new feature can help you bulk clone Jira issues to…

“Make every interaction count. Even the small ones. They are all relevant.” Every customer feedback may hold significance, but it can be challenging to manage an excessive number of tickets. As a support engineer, tracking tickets can be challenging for several reasons. Atlassian offers popular products like Jira Service…

Have you heard about the legendary app in the Confluence World? Rumor has it that it's still out there searching for a new master. 😮 Legend has it that the previous master successfully tackled thousands of documentation issues. Finding this legendary app won't be an easy task. Luckily, we have Professor Ricksoft, who has…

🛠 Backlog Management It's normal for your backlog to expand over time, going from 10 to 20, 20 to 50, or even 50 to 200 items! This growth reflects the expansion of your business and increased demand from your customers. So, how do you intend to handle hundreds or even thousands of items in your backlog? The question then…

In addition to our recent releases in Excel-like Tables for Confluence, we at Ricksoft are thrilled to share more exciting news for all Jira Cloud users! 🎉 The most awaited features of the Excel-like Issue Editor for Jira are finally here, packed with a range of new features aimed at enhancing your backlog grooming…

Create an embedded Excel-like app in Confluence that can assist you with your daily documentation, analysis, financial reports, charts, tables, graphs, and more! With the latest powerful inline edit feature and templates, you can increase your work efficiency. At Ricksoft, our team has been dedicatedly working to bring you…

I don't see 'reexam' button appear on my dashboard to retake the exam? I check with my colleague that is not a beta tester, they do have the button. Is it just me? Does any beta tester have this problem?