Discussions
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Cascading Issue Picker for Jira Cloud and JSM: Structured issue selection made simple
(What does LEGO have to do with Jira issue linking? Watch the video below to find out... 😉) You click “Link work item” in Jira Cloud, type a keyword, and suddenly face a flat list of hundreds of similar results. Which Epic is the right one? Which Sub-task belongs to which Story? You scroll, refine your search, and try…
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Board view: something went wrong on our end
Has anybody ever had such an error message? Suddenly the board view of my project turned blank. Same for Reports. Everything else like Timeline, List View, etc. seems to work. Problem persists in Safari and Chrome, but my co-workers can access everything normally. Purging the browser cache has not helped, neither has…
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How about a Jira report that shape-shifts into whatever you need?
Picture this: you are a project manager and in the upcoming status meeting, three different stakeholders want different information on your projects: * Your boss wants to know how the overall progress looks like * Your team is asking about the open tasks they still need to do * Your client only cares about any potential…
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How to Conduct a Perfect Performance Review
Nobody enjoys being judged. Every year, many employees call in sick when their performance review is due. However, the flip side is that managers often dread delivering negative feedback too. As a rule, we prefer sharing good news over bad. To make the process easier for you as a manager, here are the best tips for…
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Understanding the ticket reopen rate: a key indicator of IT service quality
💡 Introduction Any organisation relies on a range of metrics to measure the effectiveness of their IT services, one of the most telling being the ticket reopen rate. This article delves into the concept of the ticket reopen rate, why it's crucial, how it’s used, and provides insights with supporting figures to highlight…
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Understanding Atlassian Jira Cloud issue limits and how to manage them
Atlassian has announced new limits on Jira Cloud issue entities, including worklogs, which will significantly impact how administrators and customers manage their projects. In this article, I want to delve into the specifics of these limits, their effects, and provide a solution for one of the community’s most asked…
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Want to have a "Braindate" with me at Team '24?
This year at their Team conference, Atlassian is offering so-called "Braindates". These are not presentations or any kind of formal sessions, but a more casual way of interacting with people who share the same interests and ask themselves the same questions. Everyone can use a dedicated Braindate lounge on the expo floor…
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Learn how to create the "impossible report" and ask us anything!
Do you want your Jira issue information to be displayed in an "impossible" way, but it's just not available in Jira itself or any Marketplace app you've tried? Do you want something that's more than just a normal report, because it needs to do exactly what you want, how you want it? ➡️ What you need is an infinitely…
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Would you like to code inside of Jira?
Hello there, developers! Have you always wanted to get data points from Jira, process and output them, all without having to use any Atlassian API or build and maintain your own Marketplace app? Well, here's your chance. On March 27th and 28th, we will host a YouTube live stream where we show how that can work, on the…
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Would you like to code inside of Jira?
Hello there, developers! Have you always wanted to get data points from Jira, process and output them, all without having to use any Atlassian API or build and maintain your own Marketplace app? Well, here's your chance. On March 27th and 28th, we will host a YouTube live stream where we show how that can work, on the…
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What is most important for you when it comes to Jira reporting?
Greetings, fellow Jira enthusiasts! Let's talk about reporting for a minute, shall we? So, we have this app called Report Builder, which you might have heard about. Developed by us at Actonic, we think it's pretty good (obviously, duh!), but we want to make it even better. (Want to check it out? Here you go: Marketplace…
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How To Do Summation And Other Calculations In Confluence Tables
Hi everyone! I feel like I'm channeling my inner @Kristján Geir Mathiesen here, but did you know (😉) that you can actually use mathematical calculations in Confluence tables with the right app? In the example shown here, you can simply use the SUMIFS function just as you would in Excel. But in Confluence. And in view mode.…
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The Last Team ’23 Recap before Team ’24? 😜
It‘s been six weeks and I‘m super-late to the party, but I refuse to accept that the party is already over. 😏 I‘m talking about Team ’23 of course. And if nothing else, I might at least have the questionable honor of publishing the last recap of them all. 😅 Anyways, my video is now live for you to get a glimpse of what…
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What is your favorite type of give away?
Survey time! 📣 With lots of exciting events happening in-person again after COVID, what's your favorite giveaway of all time? Do you prefer practical, cute, cool or inventive freebies? What's most likely to grab your attention? Let me know in the comments! And yes – I admit it – we're looking for items to give away at Team…
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Ways to use a universal messaging system in Jira/Confluence
Hi, all. Here's a question to start off your week: Let's assume you had a system to show whatever message you want to your Jira or Confluence users. The message can be (formatted) text, images, videos, whatever. You can show it to all users, specific groups, etc. and you can have interactive elements (buttons) like yes/no,…
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Upcoming ACE on December 15th: Jira time tracking and data privacy + Contest!
Hi everyone! On December 15th we at the Community in Stuttgart, Germany are hosting our final event of the year and it's a holiday special! Join us for this virtual event to learn about how you can protect your users data the right way when doing Jira time tracking and also to win some sweet prize packages! Here's the…