Discussions
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Now in print! Get your free copy of the Atlassian Incident Management Handbook
At Atlassian, we operate always-on services for thousands of customers. We’ve learned a lot about responding to incidents and downtime. Now, we’re sharing what we’ve learned in the first-ever print copy of our Incident Management Handbook. Inside, you'll find the real practices we use to respond to every incident. You’ll…
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3 tips for incident communication when you’re suddenly remote
Strong communication can make or break any incident response effort. With a lot of teams suddenly remote right now, we’ve fielded a lot of questions about how teams can adjust their incident management strategies. During an incident, tons of information gets passed around organically just from having the team all in the…