Vikrant Yadav Community Champion

In our organisation, One Epic completes in multiple Sprints 1,2,3,4 SPrints have Story what is the best way to track the Epic is a part of which which sprint ? How can i track progress of each sprint from epic? Kisly suggest and make it gramemr free also and Suggst a solution also Kindly help me with sample video if…

Hi Expert I need your help fixing a Rovo Agent response issue. I have created a prompt that includes approximately 40–50 JQL queries and filters. When I paste the prompt into Ask Rovo, it takes around five-ten minutes to generate the response, but the desired report is generated correctly. However, when I use the same…

Hi Experts, Need one help in setting up an automation rule in Jira. I want to send notification to the reporter when ticket is in "Waiting for Customer" from past 3 Days and not status change in past 3 days or not any comment added. This would be the first reminder and Second reminder would be after 5 days, when no status…

Can users create Automation rules in Automation Studio without Project Admin permissions? Additionally, can they associate the same Automation rule with multiple projects without having Project Admin permissions?

Hi Guys, Need your help in setting up an automation rule. Trigger : When issue is comment Action : Automation send email to an email with all the details of last comments including body and attachment. I am able to send comment body and attachment hyperlink. Is it possible to show hyperlink or attached screenshot in email…

 I want to Bulk Delete Custom Field, Screens, Workflow, Screen Scheme which are not associated with any project or screen. How to delete please suggest

Hi Expert, Using Rovo agent how can i send email from my outlook account ? I have tried "Send Email" skill, but it's asking to authorization from Azure admin. Azure admin also approved the request but still it's asking for "Authorization". Do I need to add Outlook connector for sending a mail using "Ask Rovo" or "Rovo…

Hi Experts, I need your help in fixing an automation rule. I have created an automation rule in Confluence. The purpose of this rule is to create a Jira issue whenever changes are made to a Confluence page. In my automation: The trigger is "Page Edited" The second action is "Rovo Agent", which is supposed to identify the…

Hi Expert, I have a requirement in Jira Cloud where I want to restrict issue linking for a specific set of issues within a project. For example, I have issues like: ABC-100 ABC-200 ABC-400 The restriction should apply only to this specific set of issues within the project, not to all issues in the project. Is there any way…

Hi Experts, I have a scenario where an Incoming Webhook is used as the trigger in a Project Automation rule. The webhook payload contains custom data, from which I am able to retrieve the user’s email address. However, when I use this email address as a smart value in the Assignee field, it fails and shows an error. Could…

Hi Experts, Need your help in setting up an automation rule. Problem Statement:We have a multi-select field where each option has a ranking or score stored in a lookup table.For example: Client 1: 100 Client 2: 200 Client 3: 300 If multiple values are selected in the multi-select field, we want to pick the option with the…

Hi Expert, How can I copy attachments also when cloning an issue via project automation? 

Hi Expert Need your help in setting up a scriptrunner behaviour, I am looking to setup a Behaviour which show Message under Project Name field But behaviour script is not working. const projectField = getFieldById("project"); // Set a message (Description) under the field projectField.setDescription("Please ensure you have…

Hi Experts, Is there a way to edit scopes for an API Token or OAuth app for an Atlassian Service account ? I am able to find any option to edit scope. Thanks

Hi Agile Expert and Scrum Master, In our current org,R&D team is using a single Story which move across different team like Design, QA, Dev, UAT and due to this workflow is very complex,because issue is moving in different team so different workflow status like Design in Progress, QA in Progress etc.. Kindly help me with…

Hi Experts, Need your help in understanding Jira form access permission. We have created a Jira form, which is open for Public. User who don't have account on Atlassian able to access the form but user which is having Confluence access but don't have Jira access getting error message you don't have Jira product access. If…

Hi Experts, I am very confused, User is asking to clear the mandatory field at the time of cloning the issues. For this i can create an automation which only copy those value which user want to retain, but mandatory field what I am thinking to set value N/A. But this will force user to change the mandatory field value.…

Hi Expert, I am trying to create a score based on Severity and Dev field. For Dev if Value is Done then Score would be 50 For Dev if Value is Closed then Score would be 100 I have created a lookup table for this. I am trying to get the value from the lookup table but in logs it's showing nothing while in logs it's showing…

Hi Experts, Need one help in transitions issue to a particular status via Jira Project automation. There are two transition going from Status A to Status B. One transition have transition screen. Second transition don't have transition screen. Second transition name is Automation - Backlog(Dev) via Project automation I…

Hi Everyone, This is my 1st article not sure how much is helpful for jira users. Shortcut Method for Quick Access Jira Cloud's List View provides a clean, spreadsheet-style interface to view and manage issues. While it doesn't offer direct ways to save multiple list configurations, there's a clever workaround using the…

Hi Experts, Need your help in creating a list view which only issues which are in board. Currently list view in Kanban board showing all the issues while Kanban board is showing only filtered issue. Is there a way to create a list view ?

Hi Experts, I am trying to make a Linked Issue and Comment field mandatory on a transition screen via Behavious. But the below script is not working on transition screen. Kindly help me in fixing the code. Error message on transition scree : We couldn't load the UI modifications for this form. const transitionId = await…

Hi Experts, Need your help in below request. We have one template project name ABC which have 1000 of task ( template tasks). Whenever we a create a new project using shared configuration ( copy Project ABC configuration). Along with Configuration, user wants 1000 tasks also get copied in a new project. I have tested via…

Hi Experts, Kindly help me with integrating two jira cloud instance. What would be the best approach and best practise for integrating two jira cloud ? We don't have any plugin like BB sync or Exalate for two way sync. 

Hi Experts, I am trying to create a listener which clear the issue field for the cloned issue. Able to clear the assignee field but script is not clearing Number field, cascading field. Kindly suggest. Or what would be correct scable approach for clearing a field when cloning an issue. import groovy.json.JsonOutput import…

Hi Experts, Need your guidance one the below We are currently managing two Atlassian organizations: abc.atlassian.net (Primary) abc-external.atlassian.net (External) Our Atlassian Guard Standard license is active only on the abc.atlassian.net organization. All internal users are provisioned and billed under this primary…

Hi Team, Is there any API or method which give user Attribute "Department" coming from SCIM to a custom field. I want to fill single line text field with Assignee Department. Kindly suggest any solution, if anyone implemented in past. Thanks

Hi Experts, In ORG API token, which Read scope is enough for getting users and group within our organisation. For the document it’s not clear which scope is enough for getting user and groups. https://developer.atlassian.com/cloud/admin/organization/rest/intro/#about…

Hi Experts, Need your help in an API request to get user email address using accountId. User set email visibility to private for his account. Using this api : https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-users/#api-rest-api-3-user-get emailAddress parameter is empty. please suggest a way to get…

Hi Experts Need some guidance one below use case. Currently we have 2500 unique user of abc.com domain which is verified domain and these are managed account now we want onboard 1000 more user for abc.com domain to our Atlassian system, do these 1000 are billable under Atlassian guard and we need to add more Atlassian…