Discussions
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How would you advise customers planning to migrate from Atlassian Server to Atlassian Cloud?
Hey Community! We have so many customers who are eager to move from our (Atlassian) Server products to our Cloud products. We know migrating data from one tool to another is never easy, and we want to leverage this community to help other customers see success in their migrations. I'll be posting a series of discussion…
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Welcome to the Atlassian Migrations Customer Success Community Site
👋 Hey Atlassian Community! My name is Sarah Schuster and I lead the Migrations Customer Success team for Atlassian. I'm based in beautiful Austin, TX where the skies are wide and BBQ is unbeatable. It's my job to support Confluence and Jira Server admins who are interested in migrating to the Atlassian Cloud. Sounds…
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What would be your advice to first-time Jira Software admins?
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics to get your expert advice to help new or first-time Jira Software Admins be successful. So discussion topic #1: What would be your advice…
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Top 3 Instance Configuration Actions for Novice Jira Admin
We have a novice Jira admin who needs to configure a new Jira Software instance for a Product Development Team. Your thoughts: What are top three critical actions this admin should do in customizing this new instance in order to make this team successful in Jira Software, and why? ("Actions" meaning updating settings or…
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What are common themes you've seen across successful & failed Jira Software implementations?
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to get your expert advice to help new or first-time Jira Software Admins be successful. This advice will be incorporated into…
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NEW: Confluence Cloud Migration Assistant
Hello Community! We’ve been deeply focused on delivering a better experience for customers moving from Server to Cloud, and we’re excited to unveil the Confluence Cloud Migration Assistant. The Confluence Cloud Migration Assistant replaces the need to manually export and import individual Confluence spaces one by one,…
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Can a company’s culture make or break agile adoption?
Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoughts, advice, and experience below.
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Jira Software Cloud Administrators Guide: An Atlassian Community & Customer Success Collaboration
Summary: * Atlassian's Jira Software Cloud Customer Success team created an Onboarding Guide, pairing strategy and best practices to help new administrators be successful in implementing and scaling Jira Software Cloud. * Atlassian Community Champions reviewed the guide and provided great feedback and insights on guide. *…
