Sarah Schuster Atlassian Team

Agreed with @Alex Laycy here. If it is unique to your account, I would work with your IT and Jira admin to rule out any combination of Jira permissions and browser issues. 

Great write-up @Jimmy Seddon, and thank you for sharing! Please do keep us posted on which direction your company ultimately chooses.

Hey Matt - Yes, some customers have chosen Data Center first, then have since moved to our Cloud. And with our recent Summit announcements, inquiries are really picking up! Cheers!

Hey Matt Doar [LinkedIn] For DC customers who have migrated to our Cloud, they have been able to use our Server documentation successfully to migrate their data from DC to our Cloud via self-service or a partner. The only exception is that in order to migrate Confluence to Cloud, a full site export from Confluence Server…

Hey Taranjeet Singh - The bad news: At the moment, our automated migration tooling does not support migrating Confluence Questions or Confluence Team Calendars data. The good news: We’re working on it! In the meantime, our Migrations Support team has successfully applied manual workarounds for customers who request it.…

Hey @Bryan Trummer - ReleaseTEAM, Last year, the biggest challenges we saw for customers migrating from Server to Cloud were the need for understanding, planning resources and knowing what to expect from their migration. While we did provide them with some documentation explaining basic steps to migrate, there was no…

Hey @Taranjeet Singh, Here are the pros and cons between leveraging the Confluence Cloud Migration Assistant versus XML Data Backup to migrate Confluence from Server to Cloud. Confluence Cloud Migration Assistant Pros: * Move space by space (or all spaces): Choose which Server spaces you wish to import into Cloud. These…

Hey @Boris Berenberg - Atlas Authority , I'm really glad to hear that the Confluence Cloud Migration Assistant has been helpful to you! While we can’t disclose dates, a migration assistant for Jira is a high priority for the team. Compared to Confluence, Jira poses additional complexities that must be considered when…

Laurel - My name is Sarah Schuster, and I'm a Program Manager at Atlassian specializing in migrations from Server to Cloud. I would love the opportunity to talk with you about the documentation you've reviewed and get your feedback, as well as provide planning assistance to help you move you Cloud. Would you be willing to…

What a fantastic success story! Thank you for sharing :)

Thanks for your question @Francesco Santi! You can find the guide here: The Jira Software Cloud Administrators Guide. Thanks! Sarah Schuster

Regarding PDFs - Great suggestion. Let me look into this internally and get back to you all! @Taryn

@vitaliy zapolskyy - Thanks for the heads up! I'm wondering if bit.ly is being weird. I'm seeing a huge spike of traffic to the site reported as well. I am seeing the same error message as you when I click on your bit.ly link. If you click directly on the link from this page (and not copy/paste the bit.ly link) does that…

I really liked that Champion application page! @Jet @J for their awareness too

So true, @John Price! Thank you for your valuable advice!

Thank you @Mariano Galán Martín! Great feedback!

Awesome article, @Claudio Ombrella!!! Really great information here for new Jira admins

Hey everybody!!! WOW! What enthusiasm here! All of your input is just fantastic :) We here on the team are just thrilled at the responses and advice from everyone in this thread! I added a new post for this week: What Makes For a Successful (or Failed) Jira Software Cloud Implementation? I noted this in thread #2, but I'll…

Great feedback @Ignacio Pulgar!!! All added points are fantastic, but especially I think #6 and #8 are both under-appreciated but highly valuable points that every admin needs to understand. Thanks again!

Thank you for this! Learned something new today :)

Very true! Thanks @Sebastian Kleinholz

Creating a test project is a really smart idea! In addition to your and others' previous points, it also alleviates any anxiety of "messing something up" in Jira for everyone else! I wish I knew of Online Communities when I was an admin! I could have avoided a few mistakes and felt the community support & love! :) Thanks…

Great thoughts! Thanks @Nic Brough (Adaptavist)

Thanks for your feedback, @Susan Hauth _Jira Queen_! So true to your points around organization culture and process changes. I felt the pain of that in past positions! We are huge fans of Rachel's book here at Atlassian. In fact, I have a copy on my desk at the moment :) Thanks again!

Great advice, @Claudio Ombrella! Thank you for your post!