Discussions
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Latest licenses with outdated Jira?
Hello community. Got a question from one of my customers and I am not 100% sure what to answer. Customer is using: JIRA Service Desk 3.11.0 JIRA Software 7.8.0 Customer do not pay for maintenance fro 3+ years. They would like to purchase brand new licenses and apply them for the outdated Jiras. The question is, will new…
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Behaviours Prepopulate currentUser into user picker on Create screen
Hi Community, looking for the solution for one of my clients. They would like to have a Custom user user picker called "Requestor" have prepopulated with currentUser when they open the Create screen. We got Behaviors available, but I am not able to make it work. Can you hint me guys pls? Cheers, Tom
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Jira Service Desk Agents are also Customers - comment notification workaround.
Hi everyone, just working out an internal service desk issue with one of my large customers. Predispositions: - We got a "company" organization which is automatically filled each night with all users. That means, that all users, even the agents are also the customers, in one organization. The trouble is, that agents needs…
