rangel de oliveira machado Contributor

Good afternoon, I created a project in Jira Service Desk, made the priorities settings x SLA and costumisei the services catalog. When I register a request the following message appears "Error This form contains a hidden field that does not have a valid default value configured" Already exclude the Priority field and…

Is there any automation that helps me identify users who are not accessing jira for more than 2 months? Currently our jira site has projects from several countries and we have user groups by country and I wanted to build an automation that looks at the Local Brazil Users Confluence, Local Brazil Users Jira and Local Brazil…

Good Morning! I need to block transition from a certain status to another that uses the All option. The status "UNDER ANALYZING PRODUCTS" cannot transition to "PROJECT COMMITTEE" which uses the All option to allow all other statuses to transition through it.

Good Morning! I have 3 different ones in the same form in jira and I need to concatenate the values of these fields in the summary field during the notification of approvers. does anyone know how to do this?

Good Morning! I have a field of type "Number Field" in jira service management for the requester to inform the phone number. However, the field puts (.) in the middle of the numbers. I need to somehow remove that "." or restrict the field to use only numbers. Does anyone know how to configure this? Do you have any…

My friends, good morning! I need help with the second question: I have a ticket opening automation via automation that is executed when the ticket “Admission Equipment Combo” is created. Then the automation creates the ticket “Creation of new user” ticket. I need to create other tasks only when the “New User Creation”…

Bom Dia! Tivemos uma dificuldade com campos de múltiplas escolhas, que foi a seguinte: Um usuário criou uma tíquete para acesso ao Github e adicionou praticamente todos os tempos em todos os repositórios da nossa organização que estavam disponíveis nos campos que são de múltiplas escolhas. Por se tratar de um acesso do…

Good Morning!. I need to build a validation to limit the use of a field in a jira form. I have a multiple choice field and in this field, a list with more than 40 options and I need to limit this field to only 5 items per ticket. Example: team a, team c, team d, team f and team h. So that when reaching 5 options,…

#!/bin/perl use strict; use warnings; use JIRA::REST; use Data::Dumper; use Getopt::Std; use Getopt::Long qw(:config no_ignore_case bundling); my $jira = JIRA::REST->new({ url => 'https://xxxxxxx', username => 'xxxx', password => 'xxxx' }); #my $baseurl = $jira->GET('/rest/servicedeskapi/info'); #print Dumper($baseurl); #…

Boa tarde. Preciso saber se tem como fazer com que um "campo personalisado" faça pesquisa tipo leitura em uma base de dados com nomes de usuarios sem consumir licenças do crowd.

Bom dia. Gostaria de saber se existe a possibilidade de usar métricas e calendários diferentes para o mesmo projeto.