Discussions
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How do notifications get associated to the 'group custom field value' in the notification scheme?
Hi there, I'm confused about what 'Group Custom Field Value' means when setting up notifications. I understand that when selecting 'User Custom Field Value' a notification will be send to the people in the corresponding custom field. How do notifications get associated to the 'group custom field value'? When I check the…
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Can JIRA be set up to automatically create an issue based on the transition of a different issue?
I'm currently using JIRA in the cloud and this is the use case I'm trying to implement: Project A contains two issue types (issue type A and issue type B) with different workflows. When a JIRA ticket of the Issue type A moves to status X, I'd like to automatically trigger the creation of a ticket of issue type B with the…
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What permissions are assigned by JIRA by default?
I'm a little confused about the default permissions that are assigned by JIRA by default. By reading the documentation (https://confluence.atlassian.com/cloud/manage-groups-744721627.html) I see that the following groups are created by default for JIRA application: users, jira-developers, administrators, site-admins,…
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Is there a way to include a list of approvers using a select list in JIRA(no Service Desk)?
I read in the Atlassian documentation about a feature for the Service Desk to have a select list (multiple choice) for a list of approvers. Is there anything like this for JIRA software projects (no service desk)? What is the best way to handle approvers in JIRA software without using plugins? Thanks!
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Comment visibility and notifications
Hi there, We're using JIRA Cloud and we're suggesting a group of people (Support team) to use the Portal to enter tickets in one of our Service Desk project. Most of the Support team have a JIRA license as well so they can log into JIRA, browse projects and create filters. The Support team belongs to the jira-users group…
