Taylor_2fampa Atlassian Team

Hey @todd glad you discovered Compass and thank you for jumping in with your feedback! I'd love to clarity a few things on dependencies and get your thoughts. Our goal with dependencies was to indeed design it for a human, but primarily to understand and navigate that information rather than manually input it. We do allow…

@Salvatore Di Franca Looks like you are all set mate! Says you are on Free Plan. If you have any issues, just raise a support ticket https://support.atlassian.com/contact/ and they can investigate your site and help with resolving any issues. Cheers! Taylor Pechacek, Head of Product, Compass

Hi everyone, I should be able to help here. First off, thank you for using Compass and helping us continue to evolve the product into what it is today. We will do our absolute to best to make sure you have a good experience transitioning away from the Beta plan and into a Free/Standard plan that best suites you. @Adam…

Hey @Rudy Holtkamp this is a great question! We will post an article soon to explain the pricing model further. Here is an explanation of what is happening * Any user who is an org admin will be a full user in Compass, because they have full access and admin rights that is passed down into the Compass product. They are org…

Hey @matthew.seaborn sorry to hear you are having some trouble. That should be all that is required...would you be available for a quick call to troubleshoot this, it might be a quick thing... It does sound like you have connected the GitHub App and have the repo link (through compass.yml) and are seeing the green 'data…

Hey @Elmer Hahn, thanks for the context - yeah we should definitely talk, it will be a fun conversation! In the meantime, Compass is currently in Beta (aka free), you can sign up here https://www.atlassian.com/software/compass, and it's a completely stand-alone product on Cloud. So you can just sign up and add it to an…

Hey @Elmer Hahn, great question! An updated community post on this topic will be published soon based on some recent work we are shipping to sync JSM services with Compass services. Do you mind sharing a bit more on how you use JSM/Opsgenie services and JSM Assets today? * Do you just track services or other types as well…

@Hey @Roman Pechenkin thanks for sharing this feedback! Would love to grab time with you to explore this further in more detail. I will coordinate with @Josh Campbell on my team to reach out to you and coordinate a time for all of us. To your question: * I can understand that metric + scorecard information would be…

+1 to @John Kinmonth. Just want to add a few additional things that may help. @Jan-Hendrik Spieth First off, thank you for the questions and feedback! I'd love to schedule a call to talk through this in more detail to get your feedback if you are open to that? To your question though: * Yes, you have that right. That is…

Welcome @Richard Simpson! Awesome to hear you have been running ahead of us and building some additional functionality with our public APIs and they are working well for you. If you have any time, would love to quickly hear more about what that additional integration does? Anything we can add to the roadmap to better…

Also, if you can add here, I'd love to get a bit more details on what you mean by "This approach leaves a bit of a gap in our needs." What are you trying to achieve? What have you setup today and what is breaking down?

Hi @Chrissy Clements Thanks for the question here! I can't speak to the Opsgenie & JSM team's roadmaps, so if you are looking for more information there I would advise you check out their community group and/or raise a support ticket. For the Compass integrations with JSM and Opsgenie, I can give some clarity. Compass is…

Hey @Anupama . , thanks for raising this! So we do have an internal limit at the moment of 10 metrics on a given software component. Apologies the error message does not make this clear. This was simply part of being an Alpha product and setting some constraints to start with, both from a performance POV and a user…

Hey @Carlos Siqueira I am really sorry we missed this last week. I would love to speak to you about the value prop of Jira + Compass. Hopefully this is not too late. You can book time at https://calendly.com/tpechacek/compass. Looking forward to speaking with you. Cheers!

Hey @Ken Young I would love to add a bit more colour to what we are thinking here. This is still subject to change, but this is where we are: * We are not seeing a lot of customers adopt Compass and JSM Insight. Those who adopt Compass are more engineering driven trying to adopt DevOps best practices in a distributed…

Hi @sriprasanna.mg, thanks for the question! There is no plan for Compass to be available on-prem (datacenter). Atlassian's cloud products are getting better and more secure every day. Being a new product and Atlassian's focus on the cloud, we will be building out the product in Cloud for the foreseeable future. We have…

@Harald Sømnes Hanssen Thank you for the extra context there and sharing the toolchain you are using - all makes sense on your need for self-hosting. It's also really nice to hear that your teams think Compass is something they would find useful. If you have the time, I'd love to hop on a call to better understand the…

@Harald Sømnes Hanssen Hey there! We have no plans for offering a self-hosted version of Compass at this time. Cloud only. Would you mind sharing why you are looking for something on-premise/self-hosted? Do you have concerns about data residency, security, or something else? Would you need the product to work well with…

Hi @Nikki Zavadska _Appfire_, There will be a longer post on this soon, but today there is no automatic creation/syncing of the components field across Jira and Compass today. The current version is a first iteration, we have plans to improve from the current state so we would love to hear about your use case. What are you…

Hey @Oliver Wemyss and @Will Le, thanks for bringing this up! I would love to dive into the details of the Application Governance program you want to set up in Compass in order to better understand how our current priorities align and whether we can change those to better support your use case. If you can spare 30 mins…

Sorry @bmarto ! I think I missed your comment before - are you still having issues? @Danyale Clay Really sorry to hear your having trouble! But we can definitely help sort this out. So, the app is now owned and maintained by GitHub. Have you tried looking through https://github.com/integrations/jira/blob/master/SUPPORT.md?…

@Olga Buslovich The GitHub for Jira app is now owned and maintained by GitHub. So, essentially what you are doing when you install app into your Jira site and you go through the set up flow, it is also installing the GitHub app inside your GitHub account (see https://github.com/marketplace/jira-software-github). So, if you…

@Igor Kosoy Are you still having issues? What's the problem you are seeing? If you have a lot of Git information, it may take a bit of time to re-sync all of your data - it is back-filling to make sure you don't lose any information as you switch over to the new integration method.

@Olga Buslovich and @Igor Kosoy Hey, hopefully I can help you out here. We posted back in November, 2018 that the DVCS Connector for the GitHub.com (Cloud) connection is being decommissioned in favour of new integration mechanism.…

@Mayank Raj Thanks for joining the conversation. I am a product manager on the Jira Cloud team, and I appreciate your feedback about Atlassian providing more guidance on successful ways that teams have set up their Jira workflows and projects. I will take this back to the team and see if we can provide some guidance here!…

@Iulian Baranai Apologies for the delay! Are these two separate connectors behind the scenes, or the same one applied in two ways? * It is the same underlying technology applied in two ways. * Our end state goal is to completely remove DVCS Connector from Jira Cloud for reasons listed in the article and move to our new…

@Koen Jans That is up to Azure DevOps. We have opened up our APIs, so that any provider can send Git information (commits, branches, and pull requests) associated with Jira issues. These will then automatically appear on the issue detail view, icons on cards in your Jira board, and you can use it to search across issues in…

@Norma Barr Apologies for such a long day on the questions. I know it's probably too late at this point, but how did everything go? @gianfranco franceschi Great question! I need to clarify this better in the post.... * Once the 'initial sync' is completed by the new GitHub for Jira app, this will let us know to basically…

Hi everyone, terribly sorry for the delay here on several questions that have been outstanding in the comments! @[deleted] To clarify this point (we are working on consolidating this whole set of different options within DVCS and cloud/server integrations to make it easier to understanding via docs, in-product, and…

Hi everyone! I enjoyed sharing the advanced search capabilities and the new Bitbucket Pipelines integration with Jira Software. Take a listen of the demo and feel free to ask any question here. Cheers! - Taylor Pechacek, Jira Cloud PM