Angélica Luz Atlassian Team

Thank you for the details, Kevin. Can you create new Epics directly in the roadmap? Are you using a next-gen or a classic project? If possible, send us a screenshot of your roadmap.

Hello @Hrvoje Husic, Welcome to Atlassian Community! I can see that the notifications that you are receiving are related to Confluence and not Jira. Even if they are under the same domain, they are separated products. If you are not using Confluence, you can remove it by going to Cog icon > User management > Manage…

Hello Paul, Welcome to Atlassian Community! Thank you for your suggestion. I tested on my local app and I also wasn’t able to reorder sub-tasks. The Mac app, the same as the mobile app are more simple and there are some features that were not implemented yet, so I created a feature request suggesting this: * Ability to…

Hello @[deleted], Welcome to Atlassian Community! Thank you for the details, but I'm not sure I got the feature you need on the roadmap. The roadmap has some filters, the date range, views, timeline, export, and share and it's not possible to customize those options. There are some features suggesting improvements. I found…

Hello @jjensen1453, Welcome to Atlassian Community! Testing using my Free site, I linked Bitbucket to Jira, created a new repository, and after linking a project, the issues were shown normally. It worked with classic and next-gen projects. Can you please let us know if the project that you are trying to link is classic or…

Hello Peter, Thank you for reaching out to Community and for sharing the details of the issue. It looks like you're running into an existing bug and that affects only next-gen projects. It's not related to Azure specifically, but with the Create issue API endpoint: * Error while creating issues for next-gen projects Please…

Hello Marcelo, Welcome to Atlassian Community! Testing on my local site and Google Sheets, I was able to select the Issue links fields and import the issues to Sheets, so I'm not sure if I followed the correct steps. Is this issue happening when you select the field, when you click on Save or when you click on Get issues…

Hello @Fabián Vásquez, Welcome to Atlassian Community! It's possible to add a custom email account. Please, go to Solicitudes por correo electrónico and you will see the option Conectar una cuenta de correo electrónico personalizada. For more details, please check the documentation below: * Add a custom email account…

Hello @SkillYoga Admin, Thank you for reaching out to Community! There are no updates about the feature at the moment. Please, vote and watch the feature and feel free to add comments adding more details about why this feature is important for your environment. Regards, Angélica

Hello @Michael Salvio, Thank you for reaching out to Community! The issue was related to automation and not notifications as per I could see on the ticket. If you are facing issues on your Jira site, please raise a new question here in community so we can treat your case separately. Regards, Angélica

Hello @Markus Kirchhofs, Thank you for reaching out to Community! After verifying a domain, it's necessary to claim the accounts, so the accounts will be managed by you and you will be able to change their email address. Please, check the 2. Claim accounts with the domain on the link below: * Verify a domain for your…

Hello Alex, Thank you for reaching out to Atlassian Community! The "Your work" page is currently only available on Jira Cloud and searching for similar questions and feature requests, I didn't find any information if this feature will also be added to Jira Server. Feel free to raise a suggestion on jira.atlassian.com…

Hello @Gourav Garg, Welcome to Atlassian Community! When working on a backlog or a board, currently, it's not possible to automatically refresh or refresh the specific sprint. There is not a feature request specific for that, but I found two features related: * Add automatic refresh on backlog update * Automatic refresh on…

Hello Stephanie, Welcome to Atlassian Community! On Jira Service Desk it's possible to create custom line reports with series based on Created/Resolved and based on SLAs. You can create a series for each request type, agent (if there are few agents), open tickets, and so on. Of course, reports on Service Desk are simple,…

Hello Alex, Welcome to Atlassian Community! The "Link Confluence page" feature is different from the Pages feature in the project. When linking a project to a Confluence space, those pages will be helpful for you and your team to find documentation related to that project, and the "Link Confluence page" allows you to link…

Hello @joaopequeno96, Welcome to Atlassian Community! It's possible to install add-ons using the command line for Cloud and Server. For Cloud, you can use curl in the terminal to make the REST API call. For more details and the steps for that, please check the documentation below: * Registering apps If you have any other…

Hello Sofia, Welcome to Atlassian Community! I searched for similar cases, add-ons, and feature requests, but didn't find much that could help us, so I'm afraid to say that currently there is no option for that. There are no built-in gadgets in Jira and I didn't find add-ons that mention Defect Removal and Defect Gap. The…

Thank you for the details, Gopal. It's possible to import only worklogs via CSV. * Importing data from CSV Importing worklog entries Your CSV file can contain worklog entries. For example: Summary,Worklog Only time spent (one hour),3600 With a date and an author,2012-02-10 12:30:10;wseliga;120 With an additional…

Hello @v_fedorova98, Welcome to Atlassian Community! Testing on my local site, I'm afraid to say that it's not possible to do that using Automation. I used the JQL duedate = now() and duedate = startOfDay() to get the Epics that has "today" as due date but the automation doesn't run as expected. Here is the example that I…

Hello Paulo, Welcome to Atlassian Community! Thank you for bringing this to our attention. I tested here both on Free and Standard sites and the option to delete a service registry is not available. Based on that, I created a bug so our dev team can be aware that this option is missing: * Delete service not available on…

Olá Thays, Obrigada por entrar em contato com o Community! A conta padrão dos projetos de Service Desk não podem ser removidas. Você pode adicionar um email do seu domínio para que os clientes criem os tickets, porém o padrão não pode ser deletado. Caso você não queira que os clientes usem esse email, você pode editar ele…

Hello Eliana, Welcome to Atlassian Community! The Issue Create screen in Confluence is currently not customizable, so it's not possible to add more fields or also add required fields. There is a feature request suggesting the implementation of such ability: * Create Jira Issue Macro should include additional fields Please,…

Hello @Merajul Hasan, Thank you for the details. I'm afraid this is not possible using API. Blob is recorded in the database which can't be accessed in Jira Cloud. The only APIs available are the ones from the documentation and none of them returns what you need. Also, I didn't find any feature request suggesting this…

Hello Clarice, Welcome to Atlassian Community! Checking the emails on our tools, I found only one that had a bounce, so that explains why they didn't receive the notification: 550: 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for…

If you are not added to any groups or are not part of the notification scheme, you shouldn't receive notifications. I tested here and I can confirm that when removing the user from the group or removed the group from the notification scheme, the notifications will not be sent. You can ask your site administrator to create…

Hello @Geert Lugtenberg, Thanks for reaching out to Community! This issue that you are facing is related to a bug. I'm able to replicate the same on more than one Jira site, but it seems that it doesn't affect everyone. * Markdown for inline code does not work in the new issue view Please, click on "This affects my team"…

Hello @kevin_dingley, Welcome to Atlassian Community! When enabling the Roadmap, all existing Epics on the project will be visible. On the Roadmap for next-gen or classic projects, it's possible only to show Epics for the specific project, even if the filters are set to show Epics from other projects, it won't show the…

Hello @CHANTEMESSE Léa, Welcome to Atlassian Community! The modifications on templates are currently not applied to the "Customer invited" notification. There is a feature request suggesting the implementation of such ability: * Apply template customizations to account type notifications Please, click on vote and watch to…

Hello @Michel Lemieux, Welcome to Atlassian Community! The post function can be checked directly on the transitions on the workflow. Please, go to Project settings > Workflows > Click to edit the workflow. Select the Diagram mode > Click on "All" for the desired status > Post functions. On the next page, you will see the…

Hello @Jeremy, Thank you for reaching out to Atlassian Community! Checking the details of your site, I can see that it was a Standard site previously and then downgraded to Free. I'm wondering if you changed the permissions on the project while it was Standard and then since it was downgraded to Free, the permissions are…