Martin Runge Community Champion

Hi @microgenesis.swain Welcome to the Atlassian Community! Since this thread is a couple of years old now, did you already get this sorted? If you still need it, here is how I would approach it. In Crucible, each project defaults to a specific repository, so what you need is a project-to-repository lookup. Instead of…

Hi @Omkar Sankula Welcome to the Atlassian community! That error isn't caused by your Git proxy. Instead, it's related to the Atlassian login screen that Sourcetree displays during setup. This login screen loads its scripts from aid-frontend.prod.atl-paas.net inside an embedded Windows browser. When a proxy blocks this…

Hi @Jira user This happens when Story and Task are not mapped to the "Work" level in your project's issue type hierarchy. In company-managed projects, admins can add issue types to the schema by going to the Projects Settings > Work Items > Types and editing the work types: In team-managed projects, go to Project settings…

Hi @Corinne Guibert I've not encountered this situation before. I would suggest using the Confluence REST API directly to move the pages back. As a space admin, you can perform a PUT request to /wiki/api/v2/pages/{pageId}, setting the spaceId to your target space and the parentId to the appropriate parent page. I've…

Hi @Peter Li Welcome to the Atlassian community! I came across this and noticed there's no answer yet. Are you still on Crucible, or has it been resolved in the meantime? Just to share a little tip in case it helps anyone: the main reason for this issue is that Crucible's reminder job runs once each day at a set time, not…

Hi @John Morrison Welcome to the Atlassian community! With a self-hosted GitLab in a high-security environment, I would skip the "Add an account" OAuth flow in Sourcetree. Sourcetree's OAuth is meant for GitLab.com and often fails with self-hosted instances, especially with SSO or reverse proxies. The most dependable…

Hi @jyoti_suryan While you can technically use Jira Automation to achieve this, I would prefer to use a Workflow Validator or Condition instead if you have the needed capabilities. Jira's native workflow validators cannot do this, so you need marketplace apps like JMWE or JWT. Jira Automation rules run asynchronously,…

Hi @Kirk Williams I did some short research. From my perspective, Crucible does not configure or expose the specific vulnerable code pathways required to exploit this defect. The flag is purely based on the version number of the Spring package. Also, no advisory was issued for Fisheye/Crucible regarding CVE-2022-22978 on…

Hi @tsahigatenio Welcome to the Atlassian community! That message isn't the actual error but the standard footer added to all Fisheye and Crucible pages and error screens. When a login session crashes or has issues, this footer is often the only visible text. I would: * A corrupted browser cache or session cookies…

Hi @Abilash @Staffan Redelius is right, since JQL only searches for issues, you cannot use it to extract project metadata. Here are the three quickest ways to get this data: * The Quick UI Way for project admins Go to V iew all spaces". This page lists in a table all details that you can highlight and copy-paste directly…

Today, I want to honor my granddad, my mum’s father. He was a truly exceptional man, perfectly combining a gentle, passionate nature with a resilient, steel-like strength. Some of my most cherished memories are the quiet, simple moments we spent together: fishing and preparing our catch, working in the garden, caring for…

Hi @Frank Welcome to the Atlassian community! When you enable that option, Sourcetree runs a standard git pull followed sequentially by git submodule update, rather than appending the --recurse-submodules flag directly to the pull command. * You could configure Git using your terminal to always pull submodules by default:…

Hi @Mei_Bai_bp Welcome to the Atlassian community! If you manage your accounts through admin.atlassian.com, an org admin can update email addresses directly under User management > Users by selecting the user and editing their profile. However, this only works for managed accounts where your domain is verified and that are…

Thank you so much, @Trudy P Claspill, for gathering all this information and sharing it here! It's going to be really helpful for answering many community questions.

For me, this is one of the best features to give teams what they need. Good work!

Hi @Jamie Maguire Welcome to the Atlassian community. I like your suggestion! I want to check if there's already an open feature request for this. Community questions alone don't justify adding it to the roadmap or gathering more supporters.

Hi @brendan.cockman Welcome to the Atlassian community! The most common cause for this is a stale credential in Windows Credential Manager. I would open Control Panel > User Accounts > Credential Manager > Windows Credentials and remove every entry referencing azure or visualstudio. After that, you can try cloning with the…

Hi @Martijn Muskens Welcome to the Atlassian community! I wouldn't rely solely on the attachments endpoint, as the v2 API doesn't indicate which attachments are header/cover images; all look the same regardless of type. One reliable approach is to fetch the blog post body in Atlassian Document Format…

Hi @naga_durga_narashima_murt_nandula_srinivasa Welcome to the Atlassian community! Arkadiusz is right. The green banner you are describing is, for me, a strong sign that the user is encountering an Atlassian Access authentication policy redirect, most likely a SAML SSO loop where the user is sent to the identity provider…

Hi @Harikrishna.Pasavala1 The remote host is git.ng.bluemix.net, which is IBM Cloud's Git service. The "server unexpectedly closed network connection" combined with early EOF and index-pack failed almost never points to a Sourcetree bug itself. It usually means the connection was dropped mid-transfer, and Git couldn't…

Hi @Kazuma worked for me fine right now. I would try zooming Chrome to exactly 100%.

Hi, Do you use Atlassian Access with an authentication policy? If you enforce SSO via your identity provider, users get redirected through your IdP, and the Atlassian account creation flow no longer offers them the option to create a new app and organization, as far as I know. If your organization is on an Atlassian Cloud…

Hi @Dan Swain The semicolon-separated multi-key field in Sourcetree's SSH Client Configuration is misleading; it loads all keys into the agent but only actively presents the first one during auth. I would solve this by switching to OpenSSH instead of PuTTY: Go to Tools → Options → SSH Client and change the SSH Client to…

Hi @ivanna_demydiak Welcome to the Atlassian community! The first thing I would check: verify that the user who is supposed to view and log work has the necessary "Time Tracking Permissions," such as "View Work Item Hours" or "Work on Issues." Another reason the "Time tracking" field may not be visible is the show/hide…

Hi @Robert B_ Hanviriyapunt Welcome to the Atlassian community! The "View Remote" command uses the tracking remote of the currently checked-out branch to determine which URL to open. If that branch has a configured upstream (e.g., origin/main), it opens that remote's URL in the browser. When the current branch has no…

Hi @tamara_vircikova Welcome to the Atlassian community! Your screenshot shows "authenticator app," so avoid checking emails and instead look at your Microsoft Authenticator or the other app you've set up. You can disable 2FA follow the provided description…

Oh I see, you are looking into reactivating your site under the URL http://pyjatech.atlassian.net. You can check your Admin Billing Panel under admin.atlassian.com/billing for the subscriptions within the site. If our site is still within the recovery window, you can reactivate here or add the needed App like Jira again.If…

Hi @Tzviki Horowitz I completely agree with @Arkadiusz Wroblewski that identifying your exact recovery goals is the most important first step, as there are more than a handful of backup solutions. Some even help you take a look at data, such as work items, without restoring as part of the solution, like 3rd party services.…

Hi @Andi Montador, Welcome to the Atlassian community! The crash occurs because Sourcetree attempts to run 64-bit pageant.exe on your 32-bit Windows VM. Have you resolved this by downloading the 32-bit (x86) version from the PuTTY site and replacing the EXE?

Hi @Anna Wilson, Welcome to the Atlassian community! If I could give you just one major tip that completely changed the game for me when I started, it’s this: Dive into the community Learning! You can find it on this site by clicking the Learning tab in the top navigation bar. All free learning paths and courses showcase…