Martin Runge Community Champion

Hi @Jai Sachdev , Welcome to the Atlassian community! As far as I know Bitbucket Issues and Wikis were fully removed on August 20, 2026 (official sunset announcement), so only Atlassian can confirm whether any of your data is still retained. You could open a ticket right away via Atlassian Support and include your…

Hi, this is a great answer to usage-based pricing, as some customers can save on rovo credits here, right? Looking forward to getting hands-on with this!

Hi @Tom George Menachery, Since it works for everyone else, I would look at your personal column setup first, because Export > Export Excel CSV (current fields) uses your own column configuration, and a single broken or removed custom field column can make the export fail just for you. I would try Export Excel CSV (all…

Hi @Jason.Tenney, is this still open for you? If so, here is a native way that requires no app and avoids the deleted-pages problem in the export. I would pull the data straight from the Confluence Cloud REST API into Excel with Power Query. The v2 pages endpoint only returns pages with the status you ask for, so trashed…

Hi @Alisa Koshelieva_ouqak1, Welcome to the community! Is your question resolved now? If Lucas Modzelewski’s answer helped, please mark it as accepted. It shows some love for the community and helps others find solutions faster. Cheers, Martin

Hi @Ramu_kd54ib, I wanted to check in and see if your question is resolved now. There are two ways to approach this thread. As I mentioned, the Linked issues column stores several keys in a single cell, so an equality join can’t match them all. If you have ScriptRunner, the linkedIssuesOf JQL function can return the linked…

Hi Taylor, I wanted to check in and see if your question is resolved now. @Tomislav Tobijas reproduced the behavior and linked the public bug ticket ECO-1685 , so you and others can watch it there for updates on the fix. In the meantime, adding an instruction to the Claude project that tells it to fetch the Confluence page…

Hi, have you been able to solve your issue? Cheers, Martin

Hi Chris, Jira doesn’t filter webhook events by issue type, so first check what changed on your side at that time: Webhook JQL: In Settings > System > WebHooks, check whether project or issue type conditions exclude Bugs. Issue security: If Bugs now receive a security level at creation, the webhook may not fire. Webhooks…

Hi @Shyuan, According to Atlassian’s documentation for the Jira calendar, the week start should not reset. To change it, you open View settings in the top right of the calendar and pick a day under Week settings > Week starts on. Atlassian says that choice is saved automatically. (Configure your calendar) So if it reverts…

Hi @abdul wahab, Welcome to the Atlassian Community! If you’re still logged in to Trello, you can update your email address yourself. Just visit id.atlassian.com/manage-profile/email, enter your new company address, and confirm it using the verification email sent there. You won’t need access to your old mailbox. If you’re…

Hi @BobbyWo, I would guess Preview works because the REST API accepts your email with the API token, while the actual mirror runs a Git clone, and Bitbucket Cloud Git over HTTPS expects your Bitbucket username (found under Personal settings > Account settings) instead of the email, so I would try entering that username in…

Hi Ivan, Have you tried giving the Cassandra service its own memory under definitions > services > cassandra (for example, memory: 3072 with a pinned image: cassandra:5.0)? In your example, the 3072 MB is assigned to the docker service, and Cassandra falls back to the 1024 MB service default, which is too tight for a 900M…

Hi @lilather, welcome to the Community! I’d be happy to help. Could you share a bit more context about what you’re trying to do? The message “We had some technical trouble” is a generic error page, so it doesn’t provide much information on its own. Could you please share the following? Where exactly are you trying to add…

Hi @Timothy Black, I’m not aware of any setting in Confluence Cloud at the org, site, space, or page level that makes page history truly append-only, so whoever has the right to delete pages in a space can still remove individual historical versions. I would keep the delete and space admin permissions to a very small group…

Hi, I agree with @Mohamed Benziane, @Arkadiusz Wroblewski & @Matthew Sinclair. I would first compare apples with apples. Your personal account is likely a Jira admin, so it sees every field on the site. The service account only sees fields from spaces it can browse and he is a space admin. Cheer, Martin

Nice work, @Michael Eddins | Bulk Participants for JSM. Participant cleanup is a real pain point. I see it often when a team member leaves or a customer contact changes, and dozens of open requests still list the old person. I like the clean interface. Is there a maximum number of requests per operation, and how long is…

Hi @Justine, the replies above cover the split between creator and owner well. A few angles I would add: I would look into Knowledge-Centered Success (KCS). Its core rule is “flag it or fix it”: every agent who uses an article on a ticket is responsible for its accuracy in that moment. That spreads ownership across the…

Hi @Crabston Admin, Have you tried to use XML export and import instead of CSV? As a workaround, you could try to invite that same account (the email you used on Instance B) to Instance A as a Confluence user, sign in with it, and grant your admin account access from Space settings > Permissions. If it looks like an…

Hi @Warlito Austria Jacob, I would add two quick checks to @sam.sultan’s answer: First, make sure you are logged in with the same account as last week. Click your avatar and check the email. Access granted to a personal Atlassian account does not apply to your work account, and the other way around. Second, access granted…

Hi, I’m not a plugin developer, but from what I found, a local cache only lives on the node that filled it, which would explain why node B stays slow. Atlassian recommends using a CacheLoader so each node fills its own cache on first access, and scheduling the job with RunMode.RUN_LOCALLY would let it run on every node…

Hi Mikko, That’s right. In Jira Service Management Data Center, the built-in media viewer can preview images, PDFs, and a few other formats, but Office files aren’t supported. Unfortunately, there isn’t a setting you can switch on to enable them. The relevant Data Center requests remain open while DC is on EOL:…

Hi and welcome to the Community! The end of a Premium trial does not delete anything in Trello. Your workspace just goes back to the Free plan, and all cards, descriptions, comments and attachments stay where they were. So I would treat this as a “where did the board go” problem first, not a “data is gone” problem. I would…

Hi @Peter Baschan, I would build on Anwesha’s wiki markup route but wrap the field reference in quotes, like {jira:jqlQuery=labels = "[entry.label]" ORDER BY key ASC|columns=key,summary,status,assignee}, so a label value that hits a reserved JQL word doesn’t break the query when the page is created. I would also submit one…

Hi @Colin Page, Your current employees who were invited to serve as org admins for the unauthorized organization have real control over it. I’d suggest asking one of them to sign in at admin.atlassian.com, switch to the new organization, and check what’s set up there. If there are no sites or products, it’s likely just an…

Hi @Lyle McRae, I would contact Atlassian Billing, Licensing & Pricing Support right away (choose Your account > Reactivate a subscription and include your request ID), because a free site deactivated for inactivity can only be restored within 14 days of deactivation, after which the data is permanently deleted. For the…

Hi @Kumari Dvipa_8fw18g, One correction to the API point above: you can get the last activity through the API. The Organizations REST API has a last active dates endpoint, which is the page @Arkadiusz Wroblewski linked. It returns the last active date per product, so you see Jira and Confluence separately for the same…

+1 The Straight Shooter. 

Hi @Maryna Khoruzhenko, Welcome to the Atlassian community! Building on Matthew's suggestion, I would not wait solely for a sales conversation. Jira Align is provisioned as its own separate instance, so a regular Atlassian Cloud trial or a partner demo site will not give you access to it. That is why there is no self-serve…

Yeah, there cannot be enough high-fives! 🙌