Martin Runge Community Champion

Hi @parksanghun Welcome to the Atlassian Community! The exception you provided indicates that the Java environment running your Crucible instance is failing to initialize its graphics/image rendering libraries. Depending on your server operating system, this can be fixed by: * If running on Linux,…

Hi @Joe Lupfer Welcome to the Atlassian community! Did the steps from Tobi’s first comment solve the problem, or has the behavior changed at all since then? * I wanted to note that security software might also flag the quick background processes as suspicious. You can try adding exceptions for your Sourcetree and Git…

Hi @Vittoria Zago Welcome to the Atlassian community! As far as I know, currently, the Jira-Slack sync engine only registers thread associations during the initial form submission via the official UI. Unfortunately, like you, I did not find a public API endpoint or post-creation parameters available to link a thread to an…

Hi @Xavier Welcome to the Atlassian Community! Instead of trying to modify the immutable /etc/hosts file inside the container, you can solve this cleanly by passing a Java system property to Jira. This explicitly forces the node to advertise the host VM's external IP address for cluster communications. You need to pass the…

Hi @nobody Welcome to the Atlassian community! You might already know that you can disable the use of in‑app data as part of data contribution, as described here: https://www.atlassian.com/trust/ai/data-contribution/faqs#general You’ll need to break the loop by deleting your Bitbucket workspace first. Right now, your…

Hi @Lucas Reis Welcome to the Atlassian community! John is right that Jira Cloud doesn't include a native "Start/Stop" button by default. However, if you want to avoid complex custom coding or third-party solutions, there's a new option: Rovo Studio. This platform enables anyone to create AI-powered automations and apps on…

Hi @Bill-Baird Welcome to the Atlassian community! I believe this is a known bug in Sourcetree for Mac, where its UI mishandles file paths with dots (.) or certain special characters in folder names. When Sourcetree encounters a file path starting with a dot or matching the system's directory separator format, it…

It could have been an @icqmail.com address or a similar one. We quickly set up our own web server for LAN parties, and each admin had an email account. 

Hi @joninsley Welcome to the Atlassian Community! This loop usually happens because Sourcetree automatically checks your open repositories for updates every 30 minutes, and its embedded Git process is clashing with your newly installed Git Credential Manager (GCM). Here are the quickest ways to fix it: Sourcetree's…

Hi @FIRE ICE Welcome to the Atlassian Community! You are correct. While Sourcetree is great for visualizing repository history and daily tasks, it doesn't support exporting a full table from the log UI. For a full export, like auditing or scripting, it's best to use the terminal and git log for efficiency. You could use a…

My earliest memories are of Ludo (in German, "Mensch ärgere dich nicht") and, later, of Rommé (the card game) with my grandparents and the whole family.

Hi @John Girgenti Welcome to the community. The reason you are hitting this error is a classic interactive terminal trap. Your logs show that Sourcetree is using PuTTY/Plink as its SSH client. Because this is a fresh setup, PuTTY is prompting you to trust Bitbucket’s host key. Because Sourcetree runs these Git commands…

Hi @Keith FurnellYes, Atlassian is shifting the entire product identity to the DX platform. I like the goal of merging component tracking with developer productivity metrics in one place. For those using Compass, I am curious about the guided runway until December 2027, when access to standalone Compass ends.To address the…

Hi @Niladri Sekhar Adhikary Welcome to the Atlassian community! Atlassian recently announced that Compass is being retired. As part of that sunset timeline, Compass became unavailable to all new customers as of May 13, 2026. You are trying to register or activate a new Compass instance after the May 13th deadline. The…

Five years already? Amazeballs! My favorite #TBT might be Throwback Thursday: favorite Legos from the past, or Throwback Thursday: your favorite candy from when you were young, I guess. For a few weeks, I have a task on my calendar every Thursday to come here ;) Thanks for doing this for 260 weeks, @Kristján Geir Mathiesen!

Hi @Ido Cohen Welcome to the community. From my perspective, Xray does not natively support a neutral status that excludes steps from the overall Test Run calculation, so you must map "Not Applicable" to a custom status and use a ScriptRunner listener or the Xray REST API to programmatically evaluate the execution result…

Hi @Thippeswamy, Bhavya [JJCUS NON-J&J] Welcome to the Atlassian community! This error is a classic "catch-all" message in Sourcetree, which typically means the application failed to verify the repository, often because of a breakdown in the authentication handshake or a missing underlying Git component. Since you have…

Once upon a time, a team was working on a digital signage project for a restaurant chain in Germany. Tobi, a developer, recommended a bug tracker he knew of, and we set up an instance on our Windows servers that was accessible via the internet. Everything led me to where I am now.

Hi @Jessica Evans Welcome to the community! It sounds frustrating, especially with the confusion around Trello. This usually happens because Atlassian (which owns Loom and Trello) uses a unified Atlassian ID. Since you no longer have access to that old email address to receive the verification code, you won't be able to…

Hi @Michael Spitzenberger Welcome to the Atlassian community! Yes, I fully agree. From my experience working in professional consulting firms and service organizations such as JCI and the Round Table, I've noticed that while consulting emphasizes rapid alignment, volunteer-led groups like JCI and Round Table operate under…

Hi @Rushikesh Ganachari, Welcome to the Atlassian community! This error usually happens when Git finds a tracked file, like desktop.ini, missing its data object in the Git database, often due to a corrupted push or shallow clone. You can try these steps to resolve it: * Check the remote repository to see if a file was…

Hi @Uwe Raatz Welcome to the Atlassian community! Sounds like the local cache for the embedded Git binaries is stuck. I suggest trying these two steps to force a reset: * In Options > Git, click the Clear path cache button. Restart Sourcetree to see if "Embedded" becomes selectable. * Go to your Sourcetree directory and…

Hi @Marcos Pino Flores That's an interesting workflow, but I would question the use of an Excel attachment here. Although Rovo is improving daily, extracting individual rows from a spreadsheet to trigger separate emails is complex for automation and increases the risk of formatting errors. Have you considered using Jira…

Hi @Mei-Fang Chang Welcome to the Atlassian community! I would look into the following versions: Confluence 9.2.26 or later: As 9.2 is a Long Term Support (LTS) release, Atlassian typically updates the bundled Tomcat in subsequent bugfix versions. Confluence 10.2.10 or later: These are the most recent releases as of late…

Hi @Naman Sogani Welcome to the Atlassian community! Based on the assumptions that your data is currently in a spreadsheet, the mappings change sometimes, and you have access to Jira Assets, here is the most scalable approach: Native Automation rules have a limit on the number of components per rule. Instead of hard-coding…

Hi @Mike Purrington Welcome to the Atlassian community! In brief, Sourcetree doesn't feature a "lock" option to stop local merges because that function is mainly managed by Git's core system on your device. However, you have two solid ways to manage this: * You can use a pre-merge-commit hook in your local repository. This…

Hi @Alexander Syunyaev Welcome to the Atlassian Community! That is a great suggestion! Accidentally closing a tab you’re actively working in can definitely be frustrating for your workflow. Currently, there isn't a native "lock" feature for tabs in Sourcetree, and I couldn't find an existing active ticket for this specific…

Hi @deneice_bhola Welcome to the Atlassian Community! You can use a Two-Dimensional Filter Statistics macro from Jira. It is the best way to achieve this on a Confluence page. It allows you to cross-reference data and display a total count of items in a table format. To set this up: * Create a Filter in Jira: Save a filter…

Hi @Nikhil Bhamwani Welcome to the Atlassian community! I’ve asked the Atlassian support team to look into your question here, since we cannot assist with billing issues directly. I know that the team around @Philip Braddock is fighting for your startup with their full heart and takes your feedback seriously.

Hi @Jontue Hollingsworth Welcome to the Atlassian community If browser extensions or workspace security protocols scan new URLs for safety, Loom logs this as an anonymous view. In team environments, system tools might briefly access files for organizational or compliance purposes. Do you have a browser extension like a…