Ollie Guan Community Champion

Hi @Lucas Servageant , Archiving work items is only available for Premium and Enterprise customers. https://support.atlassian.com/jira-software-cloud/docs/archive-an-issue/

contact your Jira admin https://support.atlassian.com/jira/kb/where-do-contact-administrator-emails-come-from-jira-cloud/

Hi @pankaj.maghade , In the board settings, select the "Columns" tab. This section allows you to manage the mapping of statuses to columns. Map the New Status: * If the new status is not yet mapped to any column, it will appear in the "Unmapped statuses" panel. * Drag and drop the new status from the "Unmapped statuses"…

Hi @Victoria Mas , * Go to admin.atlassian.com/billing * Select "Subscriptions" from the side navigation. * Find the subscription you want to cancel https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/

Hi @Nikhil kumar , Welcome to the community!

You can replace summary with other fields like description if you want to search in different fields. summary ~ "\\[ISSUE\\]"

Hi @潘望深 , 恐怕不行，虽然目前您依然可以选择切换新旧两种模式，但到2025.7之后，新的模式将会100% rollout，之后您无法切换回旧的导航模式。 https://community.atlassian.com/forums/Jira-articles/Jira-s-fresh-look-and-navigation/ba-p/2958737 建议您和您的团队提前做好这一应对方案，可参考 On-Demand Webinar: Unpacking the new Atlassian global navigation experience

Hi @WD , A deactivated user is someone whose account has been deactivated either in a Trello Workspace or their entire Atlassian account. If your Atlassian account is deactivated, you won't be able to log in to Trello or any other Atlassian products. https://support.atlassian.com/trello/docs/what-is-a-deactivated-user/ If…

Hi @Kristin Bergen , If a payment method is added, a Workspaces on a free trial will automatically convert to that paid plan at the end of the trial period. If no payment method is provided, the Workspace will downgrade to the free plan at the end of the free trial.…

Hi ibm.kustagi@mercedes-benz.com , when using the REST API to fetch a large number of records, such as 1000, you may encounter limitations on the number of results returned. The maxResults parameter in your API request can be set to a desired number, but the actual number of results returned may be limited by the API…

Hi @rtamam , Perhaps your Confluence system administrator has not given you permission to create a personal space. https://support.atlassian.com/confluence-cloud/docs/customize-your-personal-space/ https://support.atlassian.com/confluence-cloud/docs/manage-global-permissions/

Hi @張奇峰 , To set different screens for different issue types in a company-managed project in Jira, follow these steps: * Create a Copy of the Screen: If you need a different screen for a specific issue type, start by creating a copy of the existing screen and make any necessary changes to it. * Create a Screen Scheme: Once…

Hi @Teresa Vasquez-Williams , You need to ask someone in the confluence-administrators group to adjust the permissions for you. https://support.atlassian.com/confluence/kb/confluence-cloud-access-denied/

Hi @Mark Leung , Make sure you have the necessary permissions. You need site administrator. https://support.atlassian.com/jira-cloud-administration/docs/integrate-github-for-security/

Glad to hear about the new news about Rovo! We just renewed our Enterprise and Premium Plans for Jira, Confluence, and JSM in April. When will Atlassian start the free trial of Rovo for us?

Hope Rovo can bring more links to Guard in the future.

Champions Return! After five years of using the title of Community Leader, we are back to the familiar Atlassian Champions.

Will there be a permission blocking mode in the future? As you know, sometimes we want to prevent people in a certain group from accessing a page, but currently we can only create a new group to replace it

Hi @Sherwin Soriano , You can try some free plugins, such as the following ones https://community.atlassian.com/forums/Jira-questions/Is-there-a-way-for-JIRA-Admins-to-know-how-many-concurrent-users/qaq-p/2980592

Hi @Beth Tucker , I'm not sure, but it seems like you are looking for a way to "Change the landing page of the Home tab"? Home content -- The content that displays when users navigate to this space.https://support.atlassian.com/confluence-cloud/docs/configure-the-site-homepage/

Hi @Reddy Sekhar , The notice is pretty clear, but appears to have been drafted for the Atlassian support team. For individual users, the impact time (120 minutes) for each free plan user site is more valuable than the entire period from March 18 to May 31. Perhaps changing the wording and order will make it easier for…

Hi @Troy Edmonds , Data residency support for Rovo will coming soon. https://wac-cdn-a.atlassian.com/roadmap/cloud?&search=rovo https://support.atlassian.com/security-and-access-policies/docs/understand-data-residency/#In-scope-product-data

Another way is to use the Migration Assistant. Before proceeding to the migration preparation step, the system will count the size of each space, including the number of pages and attachments. https://support.atlassian.com/migration/docs/use-the-confluence-cloud-migration-assistant-to-migrate/

Hi @amar amarendra , How to find the total size of all attachments in Confluence https://confluence.atlassian.com/confkb/how-to-find-the-total-size-of-all-attachments-in-confluence-794201234.html How to query the database to find the size of spaces in Confluence Data Center (Server)…

An Atlassian Support Engineer will review the post and respond on this thread within 2 business days.

Hi @xiaoying_lin , 使用Jira Cloud的Free Plan么？具体是什么操作遇到的这个问题？

Hi @xiubao.li ， An Atlassian Support Engineer will review the post and respond on this thread within 2 business days.

Hi @familiang , 您可以直接联系Atlassian在中国大陆地区的合作伙伴 https://partnerdirectory.atlassian.com/?country=CN

Hi @xiubao.li , 看起来和下面这个Case类似 https://community.atlassian.com/forums/Jira-questions/Cannot-clone-issue-quot-No-value-present-quot/qaq-p/2914773 请重新登记一个question，请不要选择discussion，这样我可以帮你申请atlassian support team的协助

Hi @zi pang , 这部分信息应该不需要插件，Confluence本身提供的，可以参考 Server/Data Center https://confluence.atlassian.com/conf75/audit-log-events-in-confluence-1004947574.html Cloud https://support.atlassian.com/security-and-access-policies/docs/track-organization-activities-from-the-audit-log/