Ravi Sagar _Sparxsys_ Expert

Hi @Colleen Gotling You can split your rule into two rules where the second rule will be triggered after 1st rule is finished. There is an option in the automation for a rule to be triggered by another rule. May be in your 1st rule you can update a field just to ensure that your second rule is not executed without that…

Hi @t m I know it is a pain but if you don't mind playing with REST then you can create a filter and/or set filter columns. There is an end point to create a filter. POST /rest/api/3/filter Set columns PUT /rest/api/3/filter/{id}/columns Details are…

Hi @Sagi Gueta You can always create your own SCRUM board and tell it to include the certain issues (stories, epics etc) based on a filter. May be you can use a custom field to specific what all epics are planned in a quarter or PI. Then create a board to include all the issues under that epic using a filter. You can also…

Hi @Ben Weisman You can use automation rules. Check this page: https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Automationactions-AssignIssue You can automate assignment. * A user in a defined list: An issue that passes a restriction (specified in JQL) is assigned to a user from a specified list…

Hi @Sunilkumar k Advanced Roadmaps use Parent Link and Epic Link but it is still good to have Parent-Child issue links in Jira. You can delete and Jira will prompt you to either change the link type of other issue using Parent-Child or delete the link. * Also check your Advanced Roadmaps configuration, it might be using…

Hi @Aya AlJboor Each and every issue/ticket in Jira has a history which you can access when you view that issue and scroll down. Changes to the issue fields, comments, edits, transitions are captured here. I hope it helps. Ravi

Hi @Ivan Andrieiev There is an in built Time Tracking Report that you can use to find this information. This report will show you follow columns. Original Estimate Est. Time Remaining Time Spent Accuracy You can also export it to an Excel sheet for further processing. Apart from this you can use apps like Tempo Timesheets…

Hi @Ben Weisman Could you please elaborate a bit more? Do you want to un-assign the issue from a user if there are too many issue assigned to that user already? Ravi

Hi @Alexander Wildes Jr Templates are great to get started and understand how Jira works but you can always create/modify workflows in Jira. - You can first agree internally with your team on the process and then draw it somewhere. - Once your process flow is ready then find out who can do what, like who will approve or…

Hi @Trena Norcia There is a permission called "Browse Projects". Usually this is given to any logged in user. - So you need to add external team in Jira and yes they will contribute towards your license limit - You need to make sure that Browse Project spermission for all the projects in Jira is not given to any logged in…

Well you cannot use plans due to that limitation. May be look at Structure app instead. If your goal is to get a report then I would recommend eazyBI where you can create a view with a project filter on top. I hope it helps. Ravi

Hi @Steve_G What is your objective? Do you want to use this plan to report or actually plan the work across all those projects? There is indeed a limitation which you can read here as well and in that case consider creating more than one plan. Ravi

Share you rule

Hi @Rafael Santos JSM projects comes with ITSM specific reports and there are lot of other reports that you can create using native Jira reports and dashboards. Natively these reports (charts etc) are not sent to other people as attachments but you can create filters and subscribe to them to send regular emails with list…

Hi @Avihai Vahab Interesting use case. If you try to export an issue to word then you will get the url like this. https://YOURSITE.atlassian.net/si/jira.issueviews:issue-word/AN-188/AN-188.doc I don't think there is a REST API to do this but this url has a pattern and as long as you are have active authenticated session…

Hi @Jamie Cox In your plan scheduling configuration make sure your dependencies are configured as Sequential. You won't get all the features of MS project but if you follow SCRUM with sprints (start and end dates of those sprints are considered) , story points, releases and if you plan source is that board that all these…

Hi @Bracha Feldman Few things. * When you say any task, are you talking about thousands of issues? You can only get notified for issues/tasks that you have access to based on the permissions. * Let us say you have access to 400 issues, then you can add yourself as a watcher. I am sure you don't want to get notified for…

Hi @chethankumar1 There is a permission called "Assignable User" in the permission scheme. - You can check your project's permission scheme and check who has the permission currently. - It is better to use a project role instead of single user here because then your project administrator can add/remove users from that role…

easyBI is also available on cloud. My consultancy is not an Atlassian partner and it seems like what you are saying is that we have this world class new product called "analytics" that only enterprise client and Atlassian partners can evaluate or use. Okay that's fine 🙂. Is there any plan for GA? Ravi

I understand that but what about Atlassian consultancies companies? My clients constantly ask us about analytics but I can't recommend it unless I understand it. Why make so much noise about new products when they are not GA ready? What you are saying is that we should stick to eazyBI or other apps for reporting and not…

Hi @Salt Peaky Look at this page to learn about rate limiting on data centre. If performance is your concern then you can read load distribution for REST API request here. I hope it helps. Ravi

Hi @aleksey stepanov Did you check the logs for more details of the error? Ravi

Hi @funny I am not aware of any existing app that can do that but if you have ScriptRunner for Jira then you can do it yourself using using REST API or Confluence/Jira APIs. Why do you want to do that anyways? What is the outcome of this sync? Ravi

How can I get access to Analytics? I filled up the form twice many months ago. I don't own a Jira Cloud instance but provide Atlassian consultancy to other clients. It would be good if I can try analytics and see the feature. Thanks, Ravi

Hi @Ubaid Eusuf Zai You can always create your own Jira Cloud instance by signing up for a free version or evaluating other tiers. Regards, Ravi

It is not about one tool better than other. They are both used for different purposes.

Nice joke. Have you ever used Confluence before? 😎

Hi @Sushmitha Yes possible but you would need an app like ScriptRunner or you can use Automation rules to pick up the value from the custom field and using it in the comment. Ravi

Hi @Shakthi priyah While migrating to another workflow and switching it back may be the status mapping got messed up (not the column to status mapping). Ravi

Hi @Priyanka Mishra There could be a post function updating the resolution on those transitions or in your agile board's column mapping the checkbox to set resolution is checked. Ravi