Ravi Sagar _Sparxsys_ Expert

Hi @bart_verbauwhede What information are you seeking? Do you want to know how to apply Permission Scheme to a project or how to create a Permission Scheme? Ravi

Hi @Emily Lukasik The Agile Wallboard gadget should reflect any new columns in your board. To add a new column you can go to the board settings where you can add either status (if using simplified workflows) or column or both. Ravi

Hi @mauricio.tello As @Alex Laycy mentioned the association is done through the issues/stories. You decide what stories are part of version 1.0 or version 1.1 and if they are part of any specific epic or not. The backlog view lets you drag and drop multiple stories to either versions or epics easily and it also shows nice…

Hi @Len Hoffman You can build a filter with most of these columns to get the information you want for a particular project or subset of a project but getting the history of those issues in one view is not possible. There is a history tab for every issue in Jira where you can get this historical information but to get it in…

Oh wow this is great news.

Hi @MK It will stay as it is. Just change your plan in the billing section and you will get more users. Ravi

Hi @Sathya As @Jack Brickey suggested create a workflow big enough to accommodate all the transitions and statuses you need. Technically you can move the issue from one issue type to another but it is probably not the right solution to your problem. Workflows are mapped to the Issue Types using Workflow Schemes. All the…

Hi @David Boutin As suggested by the helper tool you can add the user to the role mentioned in the screenshot. You can do that by going to the Project Settings of your project. Ravi

Hi @fitness califreak It really depends on how the workflow is configured. Usually there should be at least 2 options - Approved and Rejected in the workflow to handle both the cases. Based on that the issue can go to the relevant status. Not sure if you are using Jira Software or Jira Service Desk but take a look at this…

Hi @Tiffany1! You need to ask your Confluence Administrator to check the permissions to create a space. Ravi

Hi @Caitlin Morris You need to configure the mail handler in Jira. Take a look at the documentation for more details. Ravi

Hi @Adriana Rašovcová After creating the workflow you need to add it to a workflow scheme where you need to map it to an Issue Type. After that apply the workflow scheme to you project(s). The link has the details. Ravi

Hi @[deleted] It can take around 30m or so. May be less. First do a test migration to understand the time and what workaround you might need to do. You will loose lot of add-on data and also some add-ons might not be even compatible with cloud so you need to be aware of those and also communicate to you users. Probably…

Hi @Yiannis Ioannou Create a swim lane based on a JQL where query could be Issue Type = Task. Try it. Ravi

Hi @Markus Farnung How your Confluence licensed and configured? Is it publicly available? Ravi

Hi @TCG Info Tech Check the automation rule in your Jira Service Desk project. May be it is disabled? Ravi

Glad to help.

Here is the link for windows.

Hi @dale.harris Take a look at this post for some example JQLs. Ravi

Hi @usman baig You can find the links here: https://www.atlassian.com/software/jira/update Here is the direct link. Ravi

Hi @Maikes There is a documentation on this topic here. Ravi

Hi @Nate Hayden Have you tried using workflow triggers? Ravi

Hi @Marie McClain Try saving this JQL as a filter with a name like "filterA"and then do this "filter != filterA" Validate your results though but this simple method should give you all the issues not covered by above query. You can then add more queries to your second filter to refine it if needed. Let me know if it works…

Hi @Lisa Hooper Depending upon your location you can search for a partner here: https://www.atlassian.com/partners Try contacting few of them available in your location with your requirements and they will surely get back with what they can offer. I work for a partner as well. Ravi

Hi @Valentina If you have lot of add-ons and customisations then upgrade your Jira on a test instance first. Also take a look at the Enterprise Release, Atlassian will continue to support these releases for longer time and you can make sure that you are atleast on the recommended Enterprise Release. So that your instance…

This is a cool trick.

Hi @Valentina Jira Server comes in mainly 3 flavours - Jira Core, Jira Service Desk and Jira Software. These 3 can be installed separately. However Jira Service Desk and Jira Software already has Jira Core. So when you update Jira Service Desk you have the option to also update Jira Core with it but not necessarily. It…

Hi @Andy I don't have a detailed set of best practices but let me try to summarise few points. * You can use an Issue Type called "Review". Create one issue per employee. * Use Security Level so that only the employee can see their issue/sub-tasks. * Create sub-tasks for various skills or objectives under that issue. * Use…

Good to know that :)

Hi @Surendar Singh Please try the code below. It will first retrieve the first assignee of the issue and then assign the issue to that first assignee. import com.atlassian.jira.issue.IssueManager import com.atlassian.jira.issue.MutableIssue import com.atlassian.jira.issue.link.IssueLink import…