Ravi Sagar _Sparxsys_ Expert

Oh ok. Try Advanced Export it can export the history. It will generate a csv file with multiple entries of the same issue. Try if it solves your problem. Or better just try explore the REST api, it has some capabilities to show history like this. rest/api/2/issue/SSP-22?expand=changelog It will return in the JSON histories…

Hi @Anh Nguyen I would recommend ScriptRunner for Jira for doing this. It will give you vast range of option for customising Jira. There are plenty of examples on the community for doing something similar. https://scriptrunner.adaptavist.com/latest/jira/recipes/misc/table-custom-field.html…

Hi @Matt Mason No straight forward way to get this in one report. You may want to take a look at this page: https://community.atlassian.com/t5/Jira-questions/How-can-i-export-issue-history-from-JIRA/qaq-p/287766 If you have access to database or willing to write a script or ok to install some apps then it is certainly…

Hi @Lonn James Holiday I don't think it is possible. CSV importer in Jira is already quite configurable with all the mappings and making sure the format is correct. It will be hard I guess to do all that with REST API. May be parsing the CSV first in the language of your choice and then feeding it to Jira? but again how…

Hi @Brian Schaeffer That is a valid request. Actually board permissions are derived from the project permissions. This page describes it in detail: https://confluence.atlassian.com/jirasoftwareserver/permissions-overview-939938996.html Ravi

Hi @Anh Nguyen That is a very good question but I don't think there is a way to modify the filter here. However with the help of add-ons you can create you own panel to display sub-tasks with different criteria on the parent issue. Ravi

Hi @Anna Jonson -SaaSJet- I personally quite like eaziBI It has lot of examples and it is more of a BI solution where you can customise the reports to a great extent but it really depends on what you want to see in those reports and there are plenty of add-ons for reporting. Ravi

Hi @Khon_Phou Cloud version is the most recent version so get the latest Jira Server. Ravi

Hi @Bill Rachilla I am not sure what add-on you have installed on your cloud instance but if you look at the post functions of a specific transition like to-do > In Progress check if you already have a post function there that says "Transition Sub-Tasks..." This can be achieved with the help of Jira Suite Utilities add-on.…

Hi @Juhi Jaiswal There are few thing you can do. * Look at the Notification Scheme used in the project(s)* Remove user/group/role from created or comment events * Go to Jira Administration | System | Default user preferences (USER INTERFACE) and make sure "Notify users of their own changes" is No. * Check the workflow post…

Hi @Administración Soporte I am glad it helped. About your second question I am not sure if I get that. Can you elaborate with an example please?

List Sub-tasks If you want to do it for an individual parent issue then this JQL can be used. issue in childIssuesOf("PARENT-123") It will list all the sub-tasks for PARENT-123 List Parents with Sub-Task as a column In the issue navigator simply include the Sub-Task column and it will display comma separated sub-tasks if…

As you said users are able to add comments. It means the mail handler is working. I would first look in the instance to understand if those users are newly created users and then check the group they belong to and finally check what permission schemes. May be read this page to understand the behaviour of mail…

Hi @Shaikh Arif Mohd Mondal Do you have specific set of requirements for this integration? Do you want to sync the information or pull the list of clients from Salesforce to Jira. If you share some of yout expectations then I will try to give you some pointers.

Hi @Shaikh Arif Mohd Mondal What kind of integration do you want to do? I suggest you start by looking at the Marketplace for existing solutions that might fit your needs: https://marketplace.atlassian.com/search?query=salesforce I believe some apps are free as well (not sure) but take a look first.

Check if the issues are resolved or not. Also check the refresh interval.

@Paolo Cruz Risk Register is a great add-on for doing Risk Management. I also suggest looking at it.

@Jyoti Verma If you have ScriptRunner for Jira installed then this can be achieved by write a script in a post function of your Incident workflow. This can also be done using Jira Suite Utilities add-on.

Yeah it looks messed up. Is there any custom CSS applied on your instance. Try grouping the fields in 1 or 2 tabs.

@Natalia Sakellariou Look at the History tab, it has all the changes made to the issue. Let me know if it helps.

Hi @ankita kotak Are you using the cloud version or sever version of Jira? I am guessing cloud, not sure why you don't see the option to create a next-gen project. Should be there even on the 1 week evaluation version. Ravi

Hi @Miroslav Preradovic Field configuration is assigned to a project using a scheme. So it is project specific. If the same scheme is being used by other projects then create a new Field Configuration Scheme. Ravi

Hi @Tristan Fischer Yes there are few ways of achieving that. You may want to look at the following links and try the suggested solution. https://community.atlassian.com/t5/Jira-Service-Desk-articles/How-to-add-specific-list-of-approvers/ba-p/869692…

You can take a look at the following link for some sample scripts. https://community.atlassian.com/t5/Jira-questions/How-to-Automatically-create-Sub-task-using-script-runner-post/qaq-p/400564 Ravi

Hi @Payne You can use apps like Automation or ScriptRunner for Jira to auto create predefined sub-tasks. In those sub-tasks then use workflow to add an approvals. I hope it helps. Ravi

HI @JensKraemer90 There has been similar questions asked in the past. Please look at the following links to get more information about migrating ScriptRunner to another instance. https://community.atlassian.com/t5/Answers-Developer-Questions/ScriptRunner-Config-Backup/qaq-p/561155 Ravi

Hi @Dennis Bursy You first need to give permission to view the project. This is managed by the Browser Project permission in your permission scheme. Board will be viewed by anyone who can also access the saved filter on which the board is based. Take a look at Configuring a board page for more information related to this.…

Hi @Crystal Ye Yes this can be done using ScriptRunner. I suggest you look at the documentation here: https://scriptrunner.adaptavist.com/latest/index.html You can focus on creating a Script Field. These links will give you some example as well.…

Hi @Swetha Shimoni Pearam I believe you can generate couple of evaluation licences before actually buying it from https://my.atlassian.com Ravi

Glad I can help.