Ravi Sagar _Sparxsys_ Expert

Hi @Surendar Singh You can look into the change history using ScriptRunner. Take a look at this post here. Ravi

Hi @Ramaiah Pendli This is currently not possible on Jira Cloud. There is a feature request that you can vote for: https://jira.atlassian.com/browse/JRACLOUD-67563 Or you can try using Simple Announcements for Jira app. I hope it helps. Ravi

Hi @Coco Gregg Well if you have already been using Jira and Confluence for a while then you will not find it difficult to move to Cloud. As you mentioned that you are aware of differences, I would ask how are you currently using these tools in the company? and what exactly are you planning to achieve on Cloud? There are…

Hi @Nicolas Basilio Let me summarise. * Yes create a new Issue type * Associate the new Issue type with a different workflow using the workflow scheme. Better copy the existing workflow and then make changes in it. Make sure the approval is set on the status. * Create a Request Type and map it to the Issue Type that you…

Hi @Milan Vlach Create a filter with the issues of your choice i.e. status="In Progress" and then on your dashboard use a gadget to display filter results. Check this link for more details. Ravi

Hi @Vijaya Kumara Where exactly did you try the expression that you mentioned above? You would need an app/add-on like ScriptRunner for doing this. Ravi

Hi @Markeen Rice-Wallace To search based on link type you can use linkedIssues(). Something like: issue in linkedIssues(ABC-123,"is duplicated by") The link has more information about it. Add more queries to it to get specific issues for a particular label. Ravi 

Hi @Dolev Sall You can do that by using field configuration (scheme) for specific projects. Ravi

That's great. Thanks for letting me know.

Hi @Michael Clinton In Confluence you can use the Product requirements template to create a page with a table and then you can convert that into Jira issues. Take a look at this page. It might solve your problem. Ravi

Hi @Amesh Are you using Portfolio as well? Ravi

Happy to help.

Hi @Saul Mata Did you try creating an SLA for tracking whether there is an update on the ticket from the customer then using a JQL assigning a goal to it let us say 5 days? SLA: Waiting for customer Start Entered Status: Waiting for customer Stop: Comment: By Customer Once that SLA is configured then create an in built…

Hi @Maikes Absolutely. Confluence and Jira are separate applications and can be installed separately. You can go ahead and install Jira Service Desk without worrying about Confluence. Ravi

Hi @Rafaella Nicolaou Field specific permissions are not supported in Jira. There are add-ons for that on server though. To restrict editing the whole issue though you can look at permission schemes (across project) or Security Levels (Issue specific). To avoid affecting other projects in your instance you need to use…

Hi @priyabrata_mohanty You need to verify their compatibility with Confluence version. Check this link, and for Confluence let us say 7.0.4 check the supported Java version here. Ravi

Hi @Tamilselvan Do you just want to migrate only users and groups, not issues right? Ravi

Hi @[deleted] You can try adding jira.issue.editable = false property to your closed step in the workflow. Ravi

Hi @jira_admin_cu You can try Fast-track transition an issue as well. Take a look here. Ravi

Hi @Tan Phan May be there is a post function that is setting the resolution on In Progress transition. You can click on the In Progress transition, the arrow and check the post functions. Ravi

Hi @Jorge Medina You manage the project roles under People like who would be your agent, project admin, customers and so on. The permission schemes define what these roles can do in the project. Under Customers you can view the list of customers along with the organisations. Ravi

Ok you can find that in the change history. Take a look at this example.

Hi @Jake Jollimore I don't have a handy script to give you at this moment but I believe it can be done. You may want to take a look at this post here to get some pointers. Ravi

Hi @Sebastian Mariano Cabrera Chavez Fernandez You can create such approvals using Comala workflows apps, do take a look at it. Thanks, Ravi 

Hi @Vishal Tanna What is your Jira version and ScriptRunner version. Yes it seems like it has not been installed correctly. Try reinstalling. Ravi

Hi @Vishal Tanna What exactly is not working with the escalation service. There are some existing questions on this topic. Ravi

Is it failing to accept the licence or Jira installation is not complete? You can look at the log file to understand more about the error.

Asked few people to start contributing recently, will forward this link to them. We learn a lot by replying to other questions. There are many things that one can do with Atlassian tools, Jira, Confluence and other tools have so many features and people want to use them to solve different kind of problems. In an attempt to…

Hi @Joe DiMartino You can always use generate the evaluation licence from here. Ravi

Hi @Martina Yes if you add the Fix Version field in the card it will be added in the next line. However you can add custom CSS in your announcement banner to move those 2 versions to display on the right side instead of left. Ravi