Ravi Sagar _Sparxsys_ Expert

Take a look at this script here to get an idea about how to exclude weekends.

Hi @Angie Affolter Take a look at this script here to get started. Ravi

Hi @Krasimir Matev There are different ways in Jira that can help you identifying issues or tasks related to you based on a specific information like due date. * Create filters which are nothing but saved searches based on information related to your project, assigned to you, reported by you, due today or any other…

Hi @Eric.Braverman Create a filter first based on due date like due <= -2d order (overdue). Then create filter subscription to receive emails based on that filter. Ravi

Thanks :) Yes definitely, do give your suggestions.

Hi @Brian Let me share few things. "What resources did you use to learn how to create these scripts? Many times there are things in the Adaptavist Script Library and I have no idea why/how they work, they just do. I'd like to learn the how/why. I'm hoping/wishing there is some great ScriptRunner script development book out…

Hi @Manasi Pardeshi It seems like your header has some special characters or csv file is not delimited properly. May be an extra comma. Ravi

Hi @Nils_Rochholl__Privat_ * Take a look at this page on how to migrate Confluence from cloud to server. * Once you migrate to a server version then you can merge these instances by migrating spaces from one Confluence to another.* Export space to XML. * Restore space I hope it helps. Ravi

Hi @Sriram Subramanian For your other subtasks are you sure the transitions are valid? Basically in your workflow is there a global transition or transition to cancel from all other states to cancelled/rejected? I can see there are log.debug lines in your code. If you look in your log then most likely you will find a…

Hi @David Frager The view screen displays the fields in a specific way. Date fields and user pickers fields are usually displayed together. In your case is it mismatched layout (tabs) or mismatched fields? Ravi

Hi @Rami BOUFNINA Yes you can. Take a look at this page. Ravi

Hi @manikanta ch Can you elaborate your requirement? Do you want to aggregate or roll up the values? Ravi

HI @Allison Edberg Go to Jira Settings | Issues | Issue types You will find an option there to change the icon. I hope this is what you were looking for. Ravi

Paste your complete code and also share what type of fields are those in your code.

Hi @Brian Taylor After clearing the cache if you still see it twice then try to inspect element this menu item. May be it is from some app? Ravi

Try to log.debug("ProblemCode Value: " + ProblemCodeValue) to check what it is returning. If it is just a string then in your condition remove containsAll() with ==

Method name is containsAll() check your code. "..if (ProblemCodeValue.fcontainsAll("xxxxx")) { "

Behaviours work only on the create/edit screen. For making sure users are not able to remove the links. You can hide the cross icon next to the issue links by inserting a custom css for the view issue page.

Hi @stringsonfire Yes you can use behaviours to make it readonly field. Take a look at this example here. This will make the issue link readonly but people can still use the plus sign to add links but you can also use script fragments to insert a css to hide that plus sign. I hope it helps. Ravi

Hi @Varun Nelluri Can you elaborate your use case a bit in detail? Have you written some code already? If you are dealing with cascading select list then something like this can be helpful. The code will hide a field based on values selected in cascading select list (parent or child). /** Hide a field based on the values…

Hi @Samuel Bar Here is what you can do. 1. Make your your plans is using hours (not story points) 2. Add Original Estimates (h) and Estimates (h) field in your plan. It will look something like this. It is not exactly showing you calculated remaining time but the Original Estimates (h) field for reference is always there…

Hi @Jonathon_McCutcheon Great that you started. I can share few things. * First of all I think you can ask yourself "What problems are you trying to solve?" Problems that you and your team constantly face. * What is your role? Are you a developer, project manager, portfolio manager or stakeholder. * Understand what type of…

Also you can refer to library for lot of sample code.

Hi @Kristopher Kopchick You can create a listeners using SR4J to look for Version update event and update the dates. The links you shared above already have enough information to get you started. - You need to create a custom listener. - Learn how to update custom field value. - Get familiar with handling dates. Share your…

Where is your list of users then? and in what format?

Hi @Ivo Pereira Tromm Do you have agents handling customers requests? Yes you can use Jira Service Desk and your agents can raise tickets on behalf of your customers (while they are talking to them on phone). Jira Service Desk comes with REST API. I hope it helps. Ravi

Hi @Vikrant Yadav Create a method (function) with the code above and call it for each user. Now you can create a csv with a list of users and use the above code to create multiple users based on entries in the csv file. I shared code to read csv file to create multiple users. I hope it helps. Ravi

Take a look at the documentation. "Agents licensed for Jira Service Desk have the ability to access queues, move issues through workflows, and make customer-facing comments." Apart from Jira Service Desk, do you also have Jira Software? Ravi

Hi @Stefan * Agents are Jira users + they have extra rights to work on Jira Service Desk tickets. * Jira user can be an agent as well. * Any Jira user can be a Jira Administrator (not a good idea though, just have few). When you go to the Applications section you can see there groups assigned to these applications and…

Hi @zarina.ghani The request form you created should be mapped to a request type which is directly mapped to an issue type in Jira. You need to create a queue for your team to monitor those tickets. Creating a queue is simple and similar to searching in Issue Navigator. You don't have to create additional users for your…