Mikael Sandberg Community Champion

Have you subscribed to/installed Questions for Confluence?

Hi Rafal, Welcome to the Atlassian Community. You should be able to update apps without stopping Jira, but I would be cautious. We used to do that in the past until we started to run into issues with apps not starting after the update or started to fail. Now we are only updating our apps during maintenance windows so users…

Labels is a system field, so it should show up as labels. If you are using Jira Server I would recommend Elements ID for Jira, it shows you all the IDs for your fields, statuses and projects, and it is free.

When the issue was moved to the correct sprint, did you just drag-n-drop it or did you manually edit the Sprint field? If you dragged it to the correct sprint it still reference the incorrect one. Take a look at Sprints shared between multiple boards for more information.

Are you looking to move your Jira instance from one server to another or are you looking to sync two Jira instances? If you are looking for information on how to migrate your Jira instance to another server, then check out Migrating Jira applications to another server. Here is an other option, Migrating projects to another…

I was looking at what was new on the Marketplace and found this app, Who deleted my issues that might work for you if you are on Server. I would also look into changing your permission scheme so only a few users can delete issues.

Hi Kaia, Welcome to the Atlassian Community. Recommended best practice is to never delete content out of an Agile database, because you want to to capture the metrics of what work you thought you needed at the beginning, vs what was actually done, and what things got retired out of the backlog. You can do that by adding a…

Hi Jamie, Welcome to the Atlassian Community. Yes, different versions of Jira can coexist on the same server, see Running multiple instances of JIRA on one machine.

Hi Christina, Welcome to the Atlassian Community. You can still create a project based on an existing one, but you have to change the template At the bottom of the available templates you will find the shared configuration

@Kirk Stevens yes, this should still be a working solution, except if you are trying to use iframes to display Jira content (within an external dashboard). iframe support was removed in an early version of Jira 7. Because of the iframe issue we are no longer using wallboards, instead we extract the information we need via…

Not without an app. You would need something like Issue Matrix or Link Fields. There are probably other apps on the Marketplace that can do it too, these are just the ones I found wile doing a quick search.

Make sure the field is on the edit screens for all the issue types you are trying to bulk edit. If the field is missing on the screen for one of the types, it will not be available during bulk edit. 

That is different, that looks to be from Tempo. I do not have it in my Cloud environment, but we are using it in our Server environment and it looks similar. None of those fields can be added to the create screen as far as I know.

Once the sprint is started you do not have the Create issue, but I still see it for sprints that have not yet started.

Hi Thales, Welcome to the Atlassian Community. In the new Cloud UI the create button has been replace by the plus sign on the left hand side. You can also use the keyboard shortcut "c" as well. 

In order to see the strike through you need to set a resolution on the issue. 

Depending on how your workflow is configured you will either see the transition or the status as the button name. If you use a workflow that looks like this the buttons will have the same name as the status. If your workflow look something like this the buttons will get the name from the transition instead of the…

Yes, that is correct.

Hi Nikhil, Welcome to the Atlassian Community. Push/pull/fetch are Git commands, not Bitbucket, so all you need to do is use those Git commands in your script.

Here is a link to the documentation about it, https://scriptrunner.adaptavist.com/latest/jira/builtin-scripts.html#_control_of_cloning_links You can also choose not to clone any attachments.

You can choose not to include the links from the parent when you clone, if you add this to the Additional issue actions in the post script function checkLink = {link -> false};

Do you have page restrictions on the home page of the space that prevents editing?

Hi Michelle, Welcome to the Atlassian Community. You set permissions on individual pages and its child pages by adding page restrictions (the padlock icon you see on a page).

Sub-tasks cannot be created from the Create button, the only way to create a sub-task if from another issue. Please see Creating issues and sub-tasks for more information.

Please look at the two KBs I linked too, both of them have suggested workarounds. One workaround is to delete the existing user directory and recreate it.

It has to be a new user directory, disable and enable will not do it. Just follow the steps on how to Configure User Directories to setup a new directory.

It depends, you could try setting up a copy of your existing user directory in Confluence and see if that works, that is the suggested workaround in the second KB. If that does not do it you may have to fix it in the database.

Just click the check mark next to the answer and it will mark the question as solved: https://community.atlassian.com/t5/Feedback-Forum-articles/How-and-why-to-accept-a-solution-to-your-question/ba-p/656156

The excerpt from your log is not showing it, but check out the KBs below and see if it is because of duplicate entries https://confluence.atlassian.com/confkb/synchronization-with-external-directory-fails-with-error-query-did-not-return-unique-result-due-to-duplicate-groups-838543854.html…

Hi Shari, Welcome to the Atlassian Community. Check your workflow to see if you have any restrictions on it that only allows a specific user/project role/group to perform the transition.