Mikael Sandberg Community Champion

You can do it two ways, either as required as part of a transition, or make them required all the time by mark them as required in the field configuration scheme that your project is using. See Specify field behavior for information on how to change the field configuration. If you just want it for a specific transition,…

Hi @Manisha, Welcome to Atlassian Community! Treats is not one of the default link types, so you would have to ask this question within your company to get a definite answer. My guess it that it might have something to do with risks and correction of that risk.

The portal will only show JSM projects, you would need to use Refined for Jira Cloud in order to be able to also show non JSM projects on it. Atlassian just released Jira Work Management that might suite you better, since it allows you to create a simple intake form and then have both your team work out of the same…

@[deleted] this should be its own question, and you could reference this on in it. Anyways, when you click sync it will only sync your local branch to your remote branch. The 4 commits behind master just means that your branch is out of sync with the master, and you should do a merge from master to your branch in order to…

Hi @gagne_mary, Welcome to Atlassian Community! No, there is no option to blacklist what you can add as an attachment in Jira. 

Have a look at Autorabit's documentation, https://docs.autorabit.com/4.7/module_2_2_2_1.htm. I also found this in their Knowledge base, https://knowledgebase.autorabit.com/v-21/docs/integrate-jira-with-autorabit

Hi @Michael Thaney, Welcome to Atlassian Community! Company-managed projects should be used if you want to be able to control that all your projects share the same set up. Team-managed projects are like it's own island, anything created within that project cannot be shared with other projects, for example workflow statuses…

Hi @CK, Welcome to Atlassian Community! The integration is already set up for you, so you do not have to do anything special in that remarks. In Confluence there is a Jira macro that allows you to link Jira issues to Confluence pages. For example, you can use the Product requirement template in Confluence and link that to…

You could add a Message Custom Field (for edit) above the Comment field that have the description you want. The field support both HTML and Markdown code.

Hi @Jamila Mila, Welcome to Atlassian Community! Check the filter that the board is using to make sure you do not have issues that spans multiple projects. Also check the issues that are included in the sprint you are trying to start that they are not part of another sprint in another project that is currently active. 

Hi @elisha.thakur, Welcome to Atlassian Community! Yes, copying a page and then modify it is easy, just click on the three-dot menu in the page you want to copy and select Copy, this will open a copy of the page in the editor and you can make your changes. 

From what I have heard it should work the same way in MS Teams. I found this intro video about Halp on MS Teams, https://www.youtube.com/watch?v=3QPR43Wvk38 and if you go to their channel the have three other videos. The integration is pretty new so I would expect there will be more videos coming. The Halp team is really…

As @Marek Soukup and @Joseph Chung Yin mentioned, you can remove the issue types that is used in the project, but removing the issue types will not remove this section in your ITSM JSM project:

You could do that using Halp, it allows you to create requests directly in MS Teams, and comments made in Jira sync back to Halp/MS Teams.

Hi @Joshua Silver, Welcome to Atlassian Community! You cannot remove Incidents, Problems and Changes, those are predefined in the ITSM project template and follows the ITIL process. What you can do is create a new project that is not based on the ITSM template, then you will not have these 4 main request types. 

You cannot use a generic search on all assignees, the assignee field can only search on specific users or members of a group, and the history search has to have a username.

You have to replace username with the user you want to see the search for.

Okay, so it looks like you are using a team-managed project, and those do not have the Request Type field. So you would have to use a query like this instead: issuetype = "Ongoing Project" In a team-managed project your request type is it's own issue type, which is different from a company-managed project that can have…

Hi @Javanshir Mustafayev _ HIT, Welcome to Atlassian Community! This JQL should do the trick: status CHANGED FROM review TO done BY username AND assignee = username

Okay, so the auto suggestion should look something like this when you enter the JQL in your SLA: If "Project requests" is not showing up when you type it in I would make sure that the name is correct and that the request was saved. It should show up if you start typing project.

Automations cannot trigger based on project creation, it can only be configured to trigger on issue events. You would have to create something using the REST API to do it, or using an existing app. I found this one in the Marketplace, Deep Clone for Jira, and it looks like it allows you to create a project template that…

Hi @Spencer Smith, Welcome to Atlassian Community! Days in Column is a calculation, it is not a function that you can use in a filter. But you could create a automation rule that looks at when the issue transitioned into a specific status and when it did it, something like this: status = "In Progress" AND status changed to…

Okay, so what are "Ongoing Projects" and "Project requests"? Are they components that you add to your requests? Or are they issue types that you have created? Or are they labels?

Your query is incorrect, the request-channel-type is based on how the request is received, like email, portal, or API. Is Ongoing project a request type? If so then your JQL should look like this instead: "request type" = "Ongoing Project" 

Have a look at this thread on how to remove the none option using Scriptrunner, https://community.atlassian.com/t5/Jira-questions/Possible-to-remove-none-in-custom-field-list/qaq-p/260718

Internally the sprint is stored as a number, you can see that number if you go to your backlog and hover the three dot menu to the right of the sprint, you will then see the sprintID number for that sprint.

Hi @Juan carlos espinoza, Welcome to Atlassian Community! In order to remove the none option you have to set a default value for the field and make it required. You can also achieve this if you use Scriptrunner. 

Hi @A.D.I ANAND, Welcome to Atlassian Community! If you mean switching back to the old issue view, that is no longer possible. As of March 31, 2021, Atlassian move everyone over to the new issue view. See Turn the new issue view on or off for more information.

Hi @Mary Beth Snapp, Welcome to Atlassian Community! The short answer is no, the portal will only display JSM projects. You would have to use Refined for Jira Cloud in order to add non JSM project to your portal. 

Have a look at this post for more information, https://community.atlassian.com/t5/Jira-Cloud-Admins/How-Do-You-Hide-App-Integrations-Within-Issue-View/ba-p/1663768