Mikael Sandberg Community Champion

You can download an earlier version of the app from Marketplace, then upload that version of the jar file manually. Since this version of Insight made data structure changes based on the commands you ran, you may want to contact Atlassian support first just to verify that the downgrade will work. Also check out this…

If you are linking the tickets you can use automation to update the JSM request when something happens to the development issue.

@Thomas Hardin I don't have any suggestions, unless you use a data source to bring it in to the form, but then you would have to maintain both that and Insight. Which you could automate using an iPaaS platform like tray.io.

You can use text formatting to do that, like this [Atlassian|http://atlassian.com] This will give you a link like this Atlassian You can find all the supported formatting here.

Hi @Ehab Arman Welcome to Atlassian Community! Bitbucket does not have endpoints for git commands, all your git commands are run locally on your machine and then synced to the remote repository.

Confluence has an app that will you can use for this, Questions for Confluence. That is what this Community used in the beginning before moving to different platform.

Funny that you asked btw, I was just looking at the roadmap and saw it... :)

Hi @[deleted], Welcome to Atlassian Community! Currently that is not possible, but the Atlassian Roadmap says that it is being worked on and will be available Q2-Q3 2022, just look for Access Insight fields through Forms.

Hi @Ann Dunn, Welcome to Atlassian Community! You can use the bulk import feature to do this, just link the fields you want to import into the new project. Have a look at Import data from a CSV file for more information. 

It is possible, as long as you have a Jira license. In the JSM team you have to add them to a project role that allows them to browse the project, users is the default role. That way they can view requests in the project and and add internal notes if needed. Take a look at Give Jira users permission to view service project…

Are you using an app for the post function, or just what comes out-of-the-box with Jira? The one in Jira does not allow you to add conditions to the post function. 

You can learn more about quick filters here.

The screenshot is showing the columns from a Kanban board and when you use one of the quick filters. The numbers show how many issues are selected based on the filter out of the total number of issues in that particular column.

You could do this by comparing the updated date with now() in a smart value and get the diff using the businessDays unit. If the diff is > 48h, send the notification. Take a look at {{[date1].diff([date2]).[unit]}} for more information.

The automation is implemented in the JSM project, since the request controls if the issue should be created in the JSW project. So when the request moves from Awaiting approval to Approved, that will trigger the automation that creates the issue, in this case a story, in the JSW project. It also copies data from the…

Yes, our RevTech team is doing this. They are using JSM as the intake queue, and once the request has been approved, an issue is created in their Jira project and the request is closed. All of this is done using automation.

Hi @Heather Roberts, Welcome to Atlassian Community! Inactive workflows are workflows that are not associated with a workflow scheme, and similar for schemes, those are inactive when they are not associated with a project. An archived project is still associated with a workflow scheme and the workflows, so technically they…

Hi @Ben Sipe, Welcome to Atlassian Community! The out-of-the-box charts in Jira does not have an option to do this, you would have to use an app for this. We use Custom Charts for Jira for this, and because it allows you to configure other areas of the chart too. If you look in the Marketplace you can find other apps that…

Hi @Tim Lankford, Welcome to Atlassian Community! You can see all the fields that are available for your instance if you go to Project settings > Issue types and then click Field configuration. This list will show both custom fields and system fields, and the description added to the fields. 

Hi @jeremiah Agboiyi, Welcome to Atlassian Community! To get to the Actions menu, just use ".". You can also find all the keyboard shortcuts if you click on ? up in the right-hand corner and select Keyboard shortcuts.

We are using automation for this, so every time the teams are creating a new epic, automation will generate a handful of stories with a default description in them. 

Yes, this is possible, you have to configure issue security schemes and then use that together with your user role. Have a look at Configure issue security schemes for more information.

Hi @James Keith, Welcome to Atlassian Community! You can use the Value change trigger to do this. Your automation should look something like this:

The new link is https://confluence.atlassian.com/insightapps/integrating-insight-with-jira-1085188382.html

Yes, you can use any field as part of smart values. So for your field it would be {{issue.newjoiner}}

Hi @Diego P, Welcome to Atlassian Community! I am sorry you are having issues with your Mojang account, and unfortunately I cannot help you with that. You have ended up in a community for Atlassian products, and Mojang is not one of them. 

In that case you may want to look for an iPaaS application like tray.io or Workato to integrate them using the REST API. I also found this app in the Marketplace, not sure it it only works with SWSD or also with WHD.

You can find the free training catalog here.

You could use automation to associate the asset with a request. I have an automation that does that for all of our requests. It basically searches Insight for the owner of asset based on the reporter.

Yes, Insight has an API, you can find the documentation for it here.