Mikael Sandberg Community Champion

Hi @Arushi Verma, Welcome to Atlassian Community! You need an app in order to do a nested search like that, it cannot be done with out-of-the-box JQL. There are multiple apps in the Marketplace that extends JQL, I have used JQL Tricks and Enhanced Search/Scriptrunner in the past to do similar searches. 

Currently that is not possible. I asked that question to the product team during Team 23 and I was told that that is something that they are looking into. I would suggest that you join the Jira Product Discovery group and add your suggestion and use case there.

Hi @KARENE ELLIS, Welcome to Atlassian Community! Your question seems to be for someone within your organization, we here at the Atlassian Community do not know what is going on within other customers organizations when it comes to decisions around application replacements. 

From an end user perspective there is no difference between Server and Data Center, it is based on the same code base. The main difference is on the admin side which adds additional features for DC like being able to take a node offline.

Each issue in the project has their own URL similar to this, https://<your instance>.atlassian.net/browse/<issue key> This link will still work, but you would not be able to go to the project via it's link, https://<your instance>.atlassian.net/jira/software/c/projects/<project key>, to view all the issues.

Just to correct it regarding removing filters, you cannot remove filters that are associated with a board in an archived project. You would need to remove the board first before you can remove the filter. You can only access issues in an archived project if you have a direct link to the issue itself, you will not be able…

Yes, shared filters can be removed, just go to Settings > System > Filters and you can search for the filter from there and remove it.

Note that that the ability to manage the atlassian-addons-project-access role in the permission scheme will be removed in two to six months, see JRACLOUD-81601 

You cannot add users to the atlassian-addons-project-access, that role is reserved for apps. Each app that you install usually have an account associated with it so that the app can interact with the project. Your users should belong to one of the 4 default roles (administrators, service desk customers, service desk team,…

Hi @Andrew Fernandez, Welcome to Atlassian Community! I would take a look at the workflow, it could be that you have a condition on the transition from "DEV COMPLETE" to "APPROVE TO MERGE" that is preventing you from doing that transition.

What you see is expected. All the fields in your request form will be displayed before the Form is displayed, so if you only want to display the Form in the portal you have to remove all the fields in the request form and hide the summary field. Something like this:

Hi @Mathieu, Welcome to Atlassian Community! Yes, that is possible by using smart values in automation. There are multiple ways to find specific phrases, I would recommend that you take a look at the documentation for smart values as a start. For example, you could use replace to find a specific phrase and then replace it…

You do not have to set up SAML SSO for your external customers, they can log in the same way they currently do. The SAML SSO is only for the domain(s) that you manage.

Hi @Charney Grone, Welcome to Atlassian Community! You most likely ended up here because Ethos is using one of Atlassian's products. You would probably get a better answer if you contact Ellucian Customer Service, since this community is all about Atlassian. 

If you use negate then the query would look like this: project = GKCS AND not (component in (deletion-candidate, Parking-lot, PBB, RevOps)) ORDER BY Rank ASC

You need to include components is EMPTY when you are searching on the component field (unless you negate that part). So in order to include issues with no components your first query should look like this: project = GKCS AND (component not in (deletion-candidate, Parking-lot, PBB, RevOps) OR components is EMPTY) ORDER BY…

Automation doesn't have a public API yet. There is a suggestion to have it added, AUTO-51.

I haven't worked with webhooks in Jira directly, only via automation. If you want to develop your own app then yes, webhooks would be the way to go. But if you want to use an existing solution to do it then automation would be the way to go.

Hi @Vishnuvardhan Reddy, Welcome to Atlassian Community! Ou-tof-the-box JQL cannot be used to create a nested query to get the result you are looking for. You would need an app that extends JQL in order to do it. If you check the Marketplace there are multiple apps that can do this, I have used both JQL Tricks and…

Hi @David Gomez, Welcome to Atlassian Community! You have a couple of options here, you could use automation to copy the content of the issue and then use web request to send it to the old system, or send it via email. Another option would be to use the REST API, but you would then need an iPaaS tool to trigger the export.…

Ah, I forgot about the Slack integration. From there you can only have one connection to each channel. My view is from Automation, you get to it if you go to Project settings > Automation and from here you can create rules. And automation do not have the same limitation as the Slack integration, but you would need to…

Hi @Jessica Franco, Welcome to Atlassian Community! You are getting the error because JQL doesn't recognize issue = created. The create event is not something that you filter on in an JQL. And yes, you can have multiple notifications going to the same channel. Here is what I would do. Keep the original automation, which I…

That button has moved to be under your avatar to make it the same across all Atlassian products. Just click on it and you will not see Theme and from here you can change it.

@Matt Cliffer There is a new active incident today, the one from yesterday was resolved.

I would recommend keeping an eye on https://status.atlassian.com/, you can subscribe to the products to get notified when there is an incident. Looks like the delay of automations that happened yesterday is back today as well, but I have not seen it on our instance yet.

So for 3 users that would be $360/year or $37.50/month depending on if you pick the annual billing or monthly.

The cost for Trello Premium is $10 per user/month if billed annually, or $12.50 if billed monthly. You can find the different pricing here.

Just to add to @Kian Stack Mumo Systems answer, when you are in the queue with the requests/issues that you want to move, just click on the Open in issue navigator icon up in the right-hand corner. From there you can do the bulk move.

Hi @sammy malak, Welcome to Atlassian Community! Out-of-the-box JQL cannot do nested queries which you would need to do in order to get the result you are looking for. You need to get an app that extends JQL in order to do a search like that. There are multiple apps in the Marketplace that can do this, I have used both…

Hi @Myfanwy Collins, Welcome to Atlassian Community! There was an active incident yesterday that affected automations, that incident should now be fixed and everything should be back to normal. When the automation fails, what error do you get in the audit log?