Mikael Sandberg Community Champion

Yes, that is possible by using smart values. In its simplicity it would look something like this: {{issue.summary}} - QA This assumes that you are triggering the automation on the feature request. If the team name is in a field on the feature, the values that you put in the summary for the epic would look something like…

Hi @anne.gerten, Welcome to Atlassian Community! Yes, the two IF conditions would be treated similar to an AND, the way you have it configured is that the automation would stop on the first one if the issue does not have any of the defined components, and it would stop on the second one if the status is not Blocked/On…

You mentioned above that you are using Postman correct? Did you happen to take a look at the link I provided above to Postman's documentation showing you how to run collections based on imported data? If you take a look at it you will see that you can provide the input and then iterate on it.

So there are a couple of different settings for approved domains. On is user access settings which defines what access you get to the instance based on the domain. There is also settings for External users under security, which is only available if you have Atlassian Access. 

The short answer is no, you cannot change the default notifications. You could work around it by using automation or one of the apps in the Marketplace to customize the content.

It is available if you have an Atlassian Access subscription, which only has one plan.

This is expected, unless you are using JSM. The mail handler for Jira Software/Jira Work Management only works if the sender to have a license to create, view, comment, add attachments, or transition issues. For cases were you want external users that do not have a license on your instance it is recommended to use JSM…

Okay, in that case then the KB that @Bill Sheboy linked to would be the way to go. You need to know the Atlassian Id for the user you want to add which you can get if you do a webrequest to the Find users endpoint.

Hi @Sai Seelam, Welcome to Atlassian Community! You cannot hide cascading fields on the request form, that would hide both the parent and the child. Since you are on a Premium plan one option would be to use Assets and use the filter issue scope option, this would allow you to simulate a cascading field using Assets data.…

Hi @Vinod Kumar, Welcome to Atlassian Community! Postman allows you to run collections based on imported data, which is probably what you are looking for. Another option would be to create a script in ruby/perl/whatever that can make API calls and iterate over data. A third option would be to use an iPaaS tool that allow…

Hi @Jeet Damania, Welcome to Atlassian Community! Are you trying to add data to the Request form or Forms (found under Project settings > Forms)? Based on your question it sounds like the latter, and if that is the case the only way to do it would be to link the field in the Form to field in Jira. Your automation would…

This is expected, since JSM does not have that feature. You would need a JSW project in order to use the board and you can then modify the filter that board is using to bring in issues from the JSM project.

Hi @Beyer Gertrud, Welcome to Atlassian Community! The JQL would look something like this: due >= -7d AND priority = X For the email you have two options, you can save the JQL as a filter and then use filter subscription to send the email to your users, the other option would be to use automation to send the list of issues…

You need to move the lookup issue component and the ones under it out of the parent branch for the date to work. In you lookup use {{issue.parent.key}}, that Returns the issue key of the subtask's parent issue.

Hi @Michael Laurentius, Welcome to Atlassian Community! The page that is set as the homepage for the space will get the name of the space as the title, not the title that you set when editing the page and there is nothing currently that you can do about it. There is a suggestion to have it use the page title instead,…

The automation can pull data from the issue, but you can also get data from external sources via REST API calls if needed. But in most cases all the information is on the issue. Each contract would be its own issue in JWM, and you could do a bulk import so that you do not have to manually input all of them. Visually it…

Hi @Jodi Bochert, Welcome to Atlassian Community! Yes, this can be done with automation, it can be set up on a schedule to send messages. 

The short answer is no. Boards in JWM are project specific and you cannot change the filter that the board is using. In JSW the filter for the board can be changed and that is why you can have issues on it that are from different projects.

Hi @[deleted], Welcome to Atlassian Community! No, deleting your account will not delete you comments, all it will do is say that the comment was made by a deleted account. 

Hi @Brianna Lieder, Welcome to Atlassian Community! Please check https://trello.status.atlassian.com/, there is currently an active incident with Trello. 

Hi @[deleted] Welcome to Atlassian Community! There is currently an active incident with Trello, you can get updates if you check out https://trello.status.atlassian.com/

You could add the email template as a canned response, that way the agent can modify the comment/email before it is sent.

If you want to set the asset after the request is created automation is the way to go and the edit issue step in it would look something like this:

That is something that you control in the custom field, you have to set the filter issue scope, similar to what I have for our peripherals field: I am not 100% sure if you can set that to the reporter or not since I have not tried that yet.

Yes, this can be done, you just have to add an attribute of the type User. That way you can set the owner based on the users that you have in your Atlassian environment. You can then have an automation that adds the asset to requests based on the reporter.

Yes, it is possible. You can add topics to the main portal and in it you and add external resources. Just note that those links first have to be added as an external resource in a project first.

You can also use automation to change the status of the epic when all child issues are done. Here is an example from the Automation library that you can use as a starting point:

Hi @Zachary Sharpe, Welcome to Atlassian Community! In order to do a nested search you need an app that extends JQL. I have used both JQL Tricks and Scriptrunner to similar searches, but there are other apps in the Marketplace that can do this as well. 

No, but you can control that under Products > User access settings where you can add approved domains and then set what users get access to.

If your existing users have the same email address as users from your identity provider Atlassian will link those users and going forward you can only change them from within Okta. You can learn more about it in this KB.