Mikael Sandberg Community Champion

Hi @Jamell Caswell, Welcome to Atlassian Community! What you see is expected behavior, Jira will not show custom fields unless they have a value. 

Hi @Shawn Weeks, Welcome to Atlassian Community! Your license should still work, it is not tied to the server ID. The server ID that you provide when first getting the license is only used internally by Atlassian. 

At the moment Code in Jira is only supporting Bitbucket Cloud according to the article posted earlier this week. They will add support for other 3rd parties in the future.

Hi @jeff.posey, Welcome to Atlassian Community! Sourcetee have three directories under AppData\Local. Besides the Atlassian one you should have a sourctree-settings and sourcetree. Remove those too and then reinstall Sourcetree and see if that helps. P.S. I moved your question into the right collection.

Hi @Stephane BOVET, Welcome to Atlassian Community! You cannot get both the initiative and the linked issues in one JQL, in order to do that you would need an app like JQL Search Extensions for Jira & reports,Enhanced Search (JQL & Subqueries) or Scriptrunner. 

Hi @sschlinge, Welcome to Atlassian Community! You can use the linkedissue function to get them, like this: issue in linkedIssues("JRA-123") Please note that you cannot get both the user story and the linked issues in one JQL, in order to do that you would need an app for it, like JQL Search Extensions for Jira &…

Okay, so unfortunately there is no way of hiding duplicate statuses when using the basic search, and since you are using next-gen projects you cannot combine the statuses. Each next-gen project is its own island so to speak, nothing can be shared between the projects. There is a request to get this fixed, JRACLOUD-74037,…

You can reuse the same status on multiple projects. Do you know if you are using both next-gen projects and classic projects? I just tested it in my test environment and the basic search will list the same status multiple times if you are using next-gen projects. If you switch over to JQL search you will not see the…

Hi @Heather Dubin, Welcome to Atlassian Community! Yes, it looks like you have duplicates of the same status, and to clean it up you would have to identify which projects are using these statuses. The easiest way of doing that is to go to Settings > Issues > Statuses, from here you can see which workflows are using which…

Hi @Reggie Park, Welcome to Atlassian Community! The way the integration between Bitbucket and Jira works is that under the development panel you will see the number of commits that is associated with the issue, number of branches and the number of pull requests. It will not show the repository itself. Atlassian just…

The Sourcetree Enterprise version allows you to specify the install directory and manage the installation at scale, the regular version does not allow that. All other functions are the same. You can find more information about Sourcetree Enterprise here.

Those items are from apps that you have installed, and in most cases apps do not allow you to specify which projects they should be enabled for. 

Hi @Dan Reyna, Welcome to Atlassian Community! Have a look at this document, Customizing the Customer Portal.

If you are on Premium you should have a new Menu called Plans, there you can create new roadmaps. 

Hi @Arthur Mello, Welcome to Atlassian Community! In order to get access to Advanced Roadmaps in classic projects you have to be on the Premium Plan. If you are on the Standard Plan Roadmaps is only available for next-gen projects. 

The user condition that @Bill Sheboy is referring to is added after you select the trigger. Once you selected the trigger you can add condition, action and branch rule/related issue components to your rule.

Hi @Sheila Kane, Welcome to Atlassian Community! Most of us here are Atlassian customer and do not have access to other customer's Atlassian tools. I would suggest that you contact your IT Helpdesk at Thermo Fisher, they should be able to help you. 

Hi @Amanda Schmidt, Welcome to Atlassian Community! I should have paid attention to what tool the question was for.

Yes, advanced roadmaps was released earlier this year, but you have to be on the premium plan in order to get access to it. You can see the difference between the plans here.

Jira Cloud and Jira Server are two separate products, and some features on Jira Server will never be added to Cloud and vice versa.

Hi @Peter Walter, Welcome to Atlassian Community! Bitbucket don't natively come with a command line, but you have Bitbucket Command Line Interface app or you could use the REST API to get merged pull requests. 

Hi @Jordan Hughey, Welcome to Atlassian Community! You could use an Automation rule to do this, using the field value change trigger.

Yes, there is an API for the repository that allows you create a new one, have a look at repositories{workspace}{repo_slug} But note that you cannot populate the repository via the API, that has to be done via Git commands on a local copy of the repository that you then push up to Bitbucket.

Hi @[deleted], Welcome to Atlassian Community! Do you have any Chrome extensions installed? Have you tried using a incognito window and see if that works? 

Hi @ashharali, Welcome to Atlassian Community! What URL are you posting as the source in TortoiseHg? You should only include the URL, not the git clone part that you see in Bitbucket. 

The short answer is no, you cannot convert a repository to be a fork instead. And your understanding is correct, if you remove the repository you will loose any Bitbucket data associated with it.

Yes, Settings > Manage apps. 

That does not look like default component screen in Jira Cloud, it does not have a status field. Do you happen to use an app that sync components between projects?

Your billing is based on the number of licensed users in Jira, and any app will be based on that number. So if you have 24 users you will be billed for that for any app you install.

Hi @Kathryn, Welcome to Atlassian Community! To upload the app, go to Manage apps and click Upload app, enter the location of the jar file and then click Upload and that will install it for you.