Mikael Sandberg Community Champion

Do you have any other automations that triggers on object creation? From what I can see from the picture the second object doesn't get the same format that you have defined in the automation. What I would do is to add a log entry to the audit log with the value of {{object.size}}, then you will know how many objects are…

Solarwinds has an integration that you can set up that doesn't require any scripting, take a look at SWSD's documentation for the integration.

And if you look in the library you will find an automation that will close the epic once all stories are done.

Your automation should look something like this:

Hi @Joshua Arfsten, Welcome to Atlassian Community! In order to get the attribute values for the object you have to use smart values. So in your case the value you give Unique Name would be something like this: {{object.Serial number}} {{object.Asset tag}}

Go to the custom field (administration > issues > custom fields) and details. Make sure that the search template is set to something other then none.

So the number field is of the type floating point and you cannot change how the number is being displayed after it has been entered. If you want to store it like a phone number you would have to create a new short text field.

You can do this using automation, just create one that sets the assignee based on your requirements.

You want to check out this free training, Get Started with Jira Service Management and you can find all the free training that Atlassian University is offering here.

The Raise a request will just take you to the portal so you get the same experience as a customer when creating the request. You can find and edit your existing requests if you go to Project settings > Request types, assuming that you have at least project admin permissions.

Hi @Branna Chamberlain, To add more fields to your request type you would first have to add it to the underlying issue type. If the custom field already exists, all you would have to do is associate the field with the screen(s) that the issue type is using. If this is a new custom field, just go to Administration > Issues…

Hi @Salih Zengin, Welcome to Atlassian Community! Instead of using post function you use Automation and smart values to set the summary. The value for the summary would look something like this: {{issue.date}} - offboarding - {{issue.reporter}}

Correct, the approval can only have one transition each for approve/reject. You could use Automation or any of the other automation apps in the marketplace to achieve this with the conditional status, just add status Y in the workflow and then move to it after the request has been approved and the custom field has the…

Jira does have resource planning, but you have to be on the premium plan in order to get access to Advanced roadmap. There are also apps in the Marketplace that you can use for this.

Okay, let me notify the support team that is here on the Community and they should be able to help you.

Hi @rodrigo_marques, Welcome to Atlassian Community! There was an active incident yesterday that affected email notifications for most of Atlassian's tools, not sure when you tried to invite the user. I would recommend that you check and subscribe to https://status.atlassian.com/. Also, you may want to contact Atlassian…

@Walter Buggenhout is correct in that you can import assets into Insight, but Services is a special case and at the moment you cannot import services. Hopefully that will change when Atlassian unlocks it so you can add additional attributes to services. 

Create an automation that triggers on the transition you want the date for, something like this: (I used due date here since I don't have a date custom field.)

Note that it is just a visual, having the incoming and outgoing transitions using the same end/start point has not functional effect.

Hi @Sravan Duddella, Welcome to Atlassian Community! The only difference between 1 and 2 in your picture is that in 1 the two transitions are going to different points, so the outgoing transition from Finance.. is attached to the left point, and the incoming is attached to the right point. You can always move the endpoint…

Hi @Zigleet, Welcome to Atlassian Community! There is currently an active incident involving email notifications, have a look at https://status.atlassian.com/. I would also recommend subscribing to updates so you will be notified of future issues.

Hi @Telugu ET Media, Welcome to Atlassian Community! There is currently an active incident involving email notifications, have a look at https://status.atlassian.com/. I would also recommend subscribing to updates so you will be notified of future issues.

Hi @Artur Kanošin, Welcome to Atlassian Community! There is currently an active incident involving email notifications, have a look at https://status.atlassian.com/. I would also recommend subscribing to updates so you will be notified of future issues.

Hi @Wali Khan, Welcome to Atlassian Community! There is currently an active incident involving email notifications, have a look at https://status.atlassian.com/. I would also recommend subscribing to updates so you will be notified of future issues. 

The workaround for that issue only applies to Server/Data Center, not Cloud, so you should be able to do that. Just make sure making any changes to the database that you have a full backup in case something goes wrong.

The Atlassian documentation is using Scroll Viewport to get that look.

No, the pages that you want to get parts of has to have the excerpt macro added to them. The other option is to use the page insert macro, but that will bring in the full page, not just part of it.

Hi @cnaumann, Welcome to Atlassian Community! You can use the excerpt macro to insert part of another page into another. Check out this article about the new ability to include multiple excerpts on pages.

Hi @Andre Liebetrau, Welcome to Atlassian Community! The way we do it is to have a service account that we use to generate the API token for, and then use it instead of our individual accounts when we interact with the API. 

Hi @Josh Stout, Welcome to Atlassian Community! You may want to check out this EAP for the new Team field, hopefully Advanced Roadmap will use that instead of the current one.