Mikael Sandberg Community Champion

@Youki If you click on the Marketplace link it will take you to a search that shows apps that extends JQL.

You need to rewind the last commit, please have a look at this KB on how to do that. You will have to reverse that push by rewinding the history by creating a new temp branch, reset the original branch to a commit before the last one, force push the new head, and then restore your changes. Once you enabled Git LFS you can…

If you look at the link in the error message it will take you to a KB describing how to reduce the size of your repository. If it was the last push that took you over the limit, you will have to reverse that push by rewinding the history by creating a new temp branch, reset the original branch to a commit before the last…

It could be because of your Customer settings as well, if you are allowing anyone to email the project or raise a request via the portal. Have a look at this KB for more information.

This is only for Confluence, I have not seen a similar request for Jira to have this feature.

Make sure that the request type field is set, this is the field that controls if the request is visible on the portal or not.

According to Atlassian's roadmap you should expect it to be released sometime in Q2 2022.

Hi @Martyn Beaumont, Welcome to Atlassian Community! Guests in Confluence is still an EAP feature, so you would only see the Guest option if you are enrolled in that program. You can learn more about it here. 

Check under Users and roles. Any customer that is added to the project is also added under Users and roles and get the role Service Desk Customer. See Setting up service project users for more information.

Hi @Philippe Gaumond, Welcome to Atlassian Community! You can request a demo environment here.

Hmm, I wondering if that info is not sent to the log file... If you go to Settings > Database does it show the version? You should also be able to look at the process to see which path it is using for the database. (It's been 2+ years since I used Bitbucket Server, so trying to remember from memory...)

You cannot delete a workflow if it is associated with a workflow scheme, so the first thing you would have to do is update the workflow scheme so that issue types using the workflow are associated with another workflow. If you publish a draft workflow in which you removed a status, you will be asked to map the deleted…

If you look in the atlassian-bitbucket.log you should see which version of Postgres the startup script is using, just search for Starting Bitbucket.

You can always create new issue types and use issue linking, but you will not be able to add the hierarchy of Initiative - Epic - Story/Task - Sub-task without using Advanced roadmaps. 

Hi @Paulo Gomes, Welcome to Atlassian Community! Do you see the same behavior when using an Incognito window? Have yo tried disable all of your Chrome extensions to see if that helps? Have you cleared your cache? When was the last time you rebooted your machine (uptime can affect Chrome, we have users that are reporting…

Note that the Stakeholders field is not a custom field that you add to the screen, that is a function that is added to issues that are under the Incident category.

If you go to an Incident you should see the stakeholder field and the Manage button: If your incident type isn't fully set up yet you should see an exclamation mark next to it and if you click on it you should have the option to update your incidents.

The first screenshot you included where you are not seeing all the options is from a user that have access to Jira and can browse your JSM project. Users with access to Jira can only add internal notes to JSM requests. The second screenshot if from a user that is an agent and have been assigned a JSM license, hence they…

I have notified the support team, they might be able to run something on the backend to find the repository for you.

Go and check under Project settings > People and see if any of your groups have been set to the role Service Desk Customer.

I would recommend that you take a look at the documentation that you can find here. There is also an automation library/playground that you can checkout.

Hi @Stephanie Groot, Welcome to Atlassian Community! Premium is just the subscription level you are on, and you can see the differences on what you get access to in Jira if you go to the Pricing page. Advanced roadmap is a feature that is included in Jira Premium subscription. Same thing applies to Jira Align. 

For existing bugs you can set the resolution by running an automation that sets it, something like this:

Hi @Laurence Carignan, Welcome to Atlassian Community! The checkmark and the Done is controlled by the resolution field. You have to check that the transition that moves your bugs to the Done status has a post function that sets the resolution, or have a screen with the resolution on it that allows the user to pick the…

Have a look at this post, is shows you a git command that you can run to get a list of large files in a repo.

Hi @Leon Schmidt, Welcome to Atlassian Community! You can turn on the stakeholder function if you go to Project settings > Incident management. Have a look at this article for more information, Next level incident management in Jira Service Management .

Unfortunately there is no centralized way to find which repository your key is associated with. So if you do not want to check all your repositories your option is to create a new key and add that one to your account.

Hi @camurali, Welcome to Atlassian Community! A ssh key can either be added your your account, or it can be added to a specific repository. You cannot add the same key to both your account and on a specific repository. So, you would either check all your repositories and remove your key from there, or generate a new ssh…

I'm interested!

Your query would look something like this: <custom field> = UX ORDER BY Rank ASC Just note that when you use such a broad query, you may run into issues due to project permissions. For example if you are using a Scrum board the user that should be able to manage sprints needs to have that permission in all your projects.…