Nick Muldoon Expert

Hi Kevin, Can you please give us a quick call +1 415 568 7064 and we can investigate. Thanks, Nick Nicholas Muldoon Arijea 

Hi Dave, thanks for the feedback! Just a quick update. We've released the documentation theme for preview. We are actively testing on docs.arijea.com now and welcome your feedback. Please note that it does not yet have the animation you saw in the earlier mockup. Also, search and mobile are both on the backlog. Thanks…

Hi Dave, Thanks for the query! We've been working on navigation this week. One of the shortcomings that our early customers flagged was that we didn't provide deep enough navigation. If you're keen to provide some feedback on the navigation and shape how Instant Websites evolves please take a look at this mockup and email…

Hi Jens, Willi, We just released a new version to Cloud and Server (3.5.5) which addresses this issue. Thanks for your guidance in identifying the bug. Regards, Nick 

Thanks Jens, Willi. We shall investigate further. Willi, thanks for raising a support request with additional details - I will follow up there. Jens, I've reopened a support request and will follow up there. Thank you, Nick 

Hi Willi, We released 3.5.4 last week which makes some improvements to the way we load the story map. Are you able to upgrade and confirm if that solves the issue? Failing that could you raise a support request via email to support@arijea.com - thank you. Thanks Willi, Nick

Hi Jens, That's an interesting one. Can you please raise a support request including your version of Easy Agile User Story Maps and JIRA, then we can investigate further. Thanks Jens, Nick Nicholas Muldoon Easy Agile 

Hi Mark, My company, Arijea, creates add-ons for JIRA (e.g. our story mapping add-on) and we're currently investigating a roadmapping add-on to address challenges like the ones you've faced. If you're still looking for a roadmapping solution I'd love to chat - nick@arijea.com. Thanks Mark, Nick Muldoon Arijea 

Hi Lars, Rick, Better Blogs is an add-on that aims to improve the blogging experience in Confluence. Today we're focused on notifications and we're happy to explore other aspects (both of your examples seem fundamental). If you are keen to work with us on the implementation please email me at nick@arijea.com. Thanks, have…

Hi Duncan, Thanks for the request, great to hear you are interested in Better Blogs for Confluence Cloud. Can you please send me a quick email with the number of users you have and I'll make a note to let you know when it is available. Thanks Duncan, have a great day, Nick Muldoon Better Blogs by Arijea

Hi Owen, If you are using Confluence Cloud then Instant Websites may be of use to you. We use it for our product documentation. Happy to chat if you want to learn more. Cheers, Nick Muldoon, Arijea 

Hi Michal (Michal) and Olivier, I had exactly this issue at Twitter. I've detailed how we addressed this in Understanding Cycle Time of JIRA Epics. May be of use in your scenario. Regards, Nicholas Muldoon Arijea 

Hi Karel, I stumbled across this as we've got a similar challenge. More discussion on https://jira.atlassian.com/browse/BAM-12228 (in case you haven't seen that already). Cheers, Nick Muldoon Arijea 

redaction-for-confluence 1120x548px Marketplace.png Redaction for Confluence provides a more granular level of content visibility, enabling you to hide words or paragraphs within a page. Redacted content is not included in page exports or search results, ensuring that sensitive information stays private.

Hi Rekha, can you email support@arijea.com please, I must have the wrong email address for you. Apologies. Thanks, Nick

Hi Rekha, Thanks for reaching out. We've not seen this issue before. I've created a support request for you so we can dive into this and get some more details. The latest version for JIRA 6.4.x is 2.5.6 and it is worth an upgrade as that improves the error handling of the add-on and may provide some more information as we…

Thanks Joe, this is a great use-case and we've now got a story on the backlog. Regards, Nick Muldoon

G'day @Jean-Paul, Redaction for Confluence provides a more granular level of content visibility, enabling you to hide words or paragraphs within a page. Redacted content is not included in page exports or search results, ensuring that sensitive information stays private. redaction-for-confluence 1120x548px Marketplace.png…

Thanks for the feedback @Tim Mohrbach.

Hi Bill, Thanks for the feedback - as Better Blogs is a brand new add-on this is exactly what I need to hear!The two items you call out - "inject a manage watcher menu in the blog homepage" and "Mac OS Safari 9 clicking on an auto-completed group name does nothing" - have been added to the backlog. Thank you.In regards to…

G'day @Thomas Renner, @Sorin Sbarnea (Citrix), Better Blogs for Confluence is a paid add-on that allows Space Administrators to subscribe users and groups to email notifications of new blogs in a space. At Twitter we needed this feature to ensure every member of our product, design and engineering organisation (>1,500…

Hi Damon, Here's how I achieved automation for closing an issue after timeout with JIRA Service Desk: * Create an SLA, 'Waiting on Customer'* All issues, 24/7, 336h * 336 hours, or 2 weeks, in that state before it is breeched * Create a custom automation rule, 'Close issue on timeout'* When: SLA Time Remaining for 'Waiting…

Hi @Ali, We had a similar need - we wanted to use Confluence for collaborating on content yet point customers to a publicly accessible and branded website for documentation. Last week we released Instant Websites for Confluence to improve the experience when our customers browse product documentation. Traditionally,…

Hi Srinivas, I've detailed the workflow we used at Twitter that enabled us to identify epic cycle time over on Understanding Cycle Time of JIRA Epics. May be of use in your scenario. Regards, Nicholas Muldoon Arijea 

Hi George, Long time since you asked this question. For anyone stumbling upon this I'm just flagging Instant Websites for Confluence Cloud which addresses your need. Cheers, Nick, Arijea 

Hi Tony, Here's how I achieved automation for closing an issue after timeout with JIRA Service Desk: * Create an SLA, 'Waiting on Customer'* All issues, 24/7, 336h * 336 hours, or 2 weeks, in that state before it is breeched * Create a custom automation rule, 'Close issue on timeout'* When: SLA Time Remaining for 'Waiting…

Hi Jon, Perhaps: * one blog post per day (the three people collaborate to draft and publish) * use Better Blogs, add a group ('employees'?) as watchers and know that everyone receives the update via email You've then got a) an archive of the contents as past blog posts, b) a place to discuss the days updates, and c) email…

Hi Jorge, Just updating this in addition to your comment on Button/link to watch blog. Better Blogs currently assists with 1 and 2 and we'll work to deliver 3 by the end of January. Thanks Jorge, Nick 

Sorry, to clarify, you can: * create a page * use the blog post macro, with excerpt display * add that page to the sidebar as "Blog" * remove the standard blog link from the sidebar It is a workaround as you can't change the display of the standard blog post page. Thanks Joe

Hi Joe, You can display blog posts in Excerpt mode as detailed Blog Posts Macro. Note there is a bug where excerpt mode strips all formatting, making it hard to read: * https://jira.atlassian.com/browse/CONF-23605 Cheers, Nick Muldoon Better Blogs for Confluence, Arijea