Bhushan Nagaraj_zb9hek Atlassian Team

Hi Shashi, You will have to create a simple web item add-on that links to /jira/secure/CreateSubTaskIssue!default.jspa?parentIssueId=<Your parent Issue> You will need to set the location to atl.jira.view.issue.left.context. For a tutorial on how to create an add-on, refer to http://jiradev.com/web-item.html This question…

Hi Gayathri, Not possible to limit story points when adding issues to a sprint. Even in Portfolio, it just shows you that you are overbooked, but it does not stop people from adding stories to a sprint. Here is another related question…

http://blog.bigbinary.com/2016/01/23/configure-postgresql-to-allow-remote-connection.html

Your Postgres database is not accepting connections. You need to update the confuguration to accept connections. 

Hi Sonny, The error displayed on the logs suggest you are unable to connect to Synchrony service. From Confluence 6.0, Synchrony is used to provide the collaborative editing feature. Synchrony runs on port 9200. You will have to ensure the port is open and accepting connections. You can also disable Synchrony and…

Hi Jennifer, Workflows are stored as xml in the database. You can query the database directly and parse the xml content. Look up jiraworkflows table on the database. select * from jiraworkflows; The xml is stored in the descriptor column. Thanks Bhushan

Hi Samuel, You will have to check the log file located in your JIRA_HOME/log/atlassian-jira.log file. Before you do so, I suggest raising a technical support ticket at https://support.atlassian.com/contact/#/ Regards Bhushan

Hi Vadim, You can use Advanced Workflow Properties and set the jira.permission.* to the groups you would like to restrict to. This is done at the workflow level, hence allowing you to have different workflows for each issue type. jira.permission.edit.group=jira-administrators means that only JIRA administrators can edit an…

Hi Thiago, Please raise a support ticket https://support.atlassian.com/contact/#/ Thanks Bhushan

Hi Kelvin, There is a feature request for including linked stories when cloning at epic. You can vote on it at https://jira.atlassian.com/browse/JSWSERVER-7721 Meanwhile, ScriptRunner provides a built-in script that allows you to clone an issue to an existing or a new project. Refer to "Clone an issue and links" section…

Hi Gui, Yes. Here is something you can try. Firstly, you need to think about Issue Types. Initiative - a long running project that requires one or more epics to complete Epic - a collection of User Stories. Linked to Initiative using the Parent Link custom field in Portfolio for JIRA. Story/Bug/Task - related to an epic…

Hi Richard, I was referring to rules set to filter your emails. For example, https://support.google.com/mail/answer/6579?hl=en Thank you Bhushan

Hi Kelvin, I would like to know more. 1. Is it different teams working on each product? 2. Does the team follow agile methodology? Specifically, do they plan work in sprints? Thank you Bhushan

Thanks Daniel. I have updated my response based on your requirement of having a specific resolution or status.

Hi Kelvin, There are multiple ways of handling this and will require further analysis to recommend what would work for you best. But here is one simple approach you might want to try. If you are planning to track them all in one single JIRA project, you can setup a master template issue with each individual task as a…

Hi Suruchi, Are you using an add-on for Test Management? For example, Zephyr for JIRA. Refer to https://zephyrdocs.atlassian.net/wiki/spaces/ZFJ0300/pages/31653925/Planning+Test+Cycles Cheers Bhushan

Hi there, I recommend taking a look at JIRA Service Desk if you are trying to build approval workflows. https://confluence.atlassian.com/adminjiraserver072/configuring-jira-service-desk-approvals-832185058.html This is not to say it cannot be done in JIRA. However, it will require some configuration and may also require…

Hi Thiago, The docs you are referring to are for our Server and Data Center products. Please reach out to our support team and they should be able to help you with this issue. Thank you Bhushan

Hi Michael, If the issue being created also sets the Reporter field to the person sending the email to create the issue, they should receive notifications as per your Notification Scheme. Can you please confirm 1. The reporter field is set to a JIRA User (person sending the email should exist in JIRA) 2. Permission schemes…

Hi Gui, Can you elaborate on Project Intake Process? Do you mean upcoming projects that are not yet finalized? I suggest creating them as an Initiative issue type with a high-hevel estimate and using the target start date in Portfolio for JIRA.…

Hi Maro, Are you currently using the Request Participants field? https://confluence.atlassian.com/servicedeskserver032/adding-request-participants-828800761.html Request participants can add comments and attachments to a request, and receive the same notifications from JIRA Service Desk as the reporter. Participants can…

Ah sorry. Misunderstood your question :) Have we ruled out the possibility of any email filters that might have been applied in the past? Here is a doc with more troubleshooting guidance that you might find helpful. https://confluence.atlassian.com/confkb/mail-troubleshooting-180847235.html Thank you Bhushan

Hi Markus, Note: this might not answer your question but just provides a recommendation :) Please note we do not recommend running JIRA and Confluence together on the same server. Refer to the doc at https://confluence.atlassian.com/conf57/installing-confluence-and-jira-together-701435562.html Thank you Bhushan

Hi Richard, Please refer to the documentation at https://confluence.atlassian.com/confkb/how-to-globally-disable-e-mail-notifications-with-page-content-718670714.html You will need to be a system administrator to perform these changes. Thank you Bhushan

Hey Daniel, Any of the add-ons below should allow you to add a post-function that validates if fields (both system and custom) have a value. User ScriptRunner for JIRA to add a custom script validator. The script looks for all Linked Issues. If there are no linked issues, validation fails. If linked issues are found, it…

Hey Tayyab, As a test, could you please try running the command in a folder without spaces in the name and let me know if that changes anything? Thanks Bhushan

Hi Pim, Modifying email notification settings for a project is a system administrator function. You will have to reach out to your admin and suggest modifying it to better suit your requirements. Alternatively, you can setup a filter on your email. As a user, there are some changes you could perform to your profile and…

Hi Beakon, Firstly, we do not recommend deleting any user. Always choose to deactivate a user. Please try the below on a test instance before applying on production. Can you please check the project permissions. Specifically, Assignable User permission. If the user is any of the groups/roles with assignable permission,…

Answered a similar question at https://community.atlassian.com/t5/JIRA-questions/Can-AUI-Lozenges-be-used-with-custom-fields-in-Jira/qaq-p/636865

Hi KRC, Please see image attached. You need to set each option with a span and class set to aui-lozenge aui-lozenge-success/error/current, etc. Notice the single quotes and not double quotes. For future reference, the Atlassian Design Guidelines (ADG) documentation is available…