Jack Brickey Expert

I’m confused by the point of the question at this stage. Given an issue can appear only once on a board if the filters associated with swimlanes could result in more than one possible location then the application needs to resolve the conflict. It seems to be a natural choice to work top down given. the only way to control…

Just an opinion here FWIW. I prefer to leave the original customer JSD issue open until the bug is resolved and associated release is available. In this way the customer is notified when they are able to test and accept/decline the resolution. You can use JSD automation to to resolve the JSD issue when the JSW issue is…

I believe it will be in the top most swimlane. I seem to recall a similar scenario in the past. The reason is that the boards work top down in those scenarios. simple to test and prove. 

glad to help. if it works for you please accept the answer as it will help other who search for similar. HA...you already did. :-)

Miguel, I think you have posted this question to the wrong site. This is the Atlassian Community site where users help users though it is supported by Atlassians at times. It looks like you have actual Atlassian support tickets open and are looking for updates. For this you should place you comments/inquires directly in…

but with the Select List (cascading) there is some intelligence. Example below: First Field: CompA, CompB, CompC Second Field values will be dependent upon First field... if CompA: SubCompA1, SubCompA2, ... if CompB: SubCompB1, SubCompB2, ... if CompC: SubCompC1, SubCompC2, ...

It depends on your requirements but I would offer the following for consideration. Rather than using the Component field create a custom Select List (cascading) field.

Trudie, you should have access. Especially if you had it before. have you clicked on your Profile pic in top right? Do you see "experience the new Jira"?

Blaine, if you are simply wanting a table showing the number of issues by component and you plan to put eyes on it regularly then Taurn's recommendation is perfect IMO. Create a dashboard and add the 2D gadget. I would use component for Y-axis and Status for the X-axis. It would look like below with a total off to the…

First off, where are you setting up the email channel? It should be here - project>Project settings>Email requests. JSD email channel is different that what you do for JSW.

if you are simply using the link type (blocks, blocked by) then there is no need to change nor should you really. The fact that the the blocking issue is closed should tell the assignee that they can/should proceed. Now if you have a status in a workflow that is used to convey the issue IMPEDED And you want to automate the…

good to hear!

@Tom Jones, what button are you referring to? Can you provide more info on what you are attempting to do? Are you trying to edit the workflow and add statuses or something else? In fact you can delete users but personally I advise against this. You never know when you may want to go back and look at something and there are…

are you an admin? if so go to the admin>add ons page search for the add-on and install. if not an admin contact your admin. Note this isn't a free add on.

I use the Time Reports add-on and create a dashboard gadget for hours logged per day for each person. I tried to add a link to the add on but the spam filter is flagging so just go to the market place and search.

Limited capabilities. as an admin you can see the "popularity" of shared dashboards and filters

you can search - project = ABC and request-channel-type = portal exchange the portal for email

ah, "sum up" the name was so obvious I missed it! LOL.

Did you search the Atlassian cloud docs? Check here - https://confluence.atlassian.com/adminjiracloud/configuring-email-notifications-776636790.html

I’m going to go out on a limb here with the following guesses: * Opportunity values is a customer field created by someone in your organization * the field type is likely numeric vs text * this field is used to capture the estimated dollar value if the issue (feature) is delivered * you want to be able to show the total…

Yep that is true. Multiple customers would negate the approach. I guess you are left with images of reports/dashboards. 

@Nandish Ajani Based on what you have conveyed here are my thoughts: * one project for the product unless the components can and will be versioned and released independently in which case you should use separate projects * Use components for each of the area (search, payments, etc) * set up component leads to help manage…

I'm wondering if you could achieve an acceptable solution using a KB page that is shared w/ customer. You could create Jira gadgets on the page. I haven't tried so unsure but seems like it should.

@Karthik Mohan, I think that we will need details on your requirements for this vacation manager to be able to assist. If you want a system that allows users to submit requests for time off with approvals and tracking I expect you can accomplish with native app. You might want to check the marketplace for plugins if your…

indeed. an example of why I moved to the old UI. I like the new UI in a lot of respects but I miss my menu bar. Part of this is because I was used to it but part because my common tasks are at my finger tips.

I think you want... "(project = "Project Name" AND status in ("Waiting for Triage")) OR (project = "Project Name" AND resolution = "unresolved") or something similar

@Thomas Wrobel, we’re you not able to copy via the view all boards and selecting the board of your choice? To get to the view all boards you click on the magnifying glass (search).

glad to help. please accept the answer by click the check mark. it helps others find answers.

BTW....if you are not the owner of the board you may need to change so that you are.

not sure you are on the screen I'm referring to. You look to be on the view filter menus and while I would think you should be able to do there as well. I'm referring to this view >>> If you go to the board you wish to change permissions on and goto board settings > General you should see something like this: If you click…