Jack Brickey Expert

recreated? what about disabling it temporarily?

well i see a few beers on tables so seems like a good place to be.

start small and in the center. HA! Looking nice!!

you need to specify in the permissions who (JSW/J-Core users) can browse and comment on JSD project. You can elect to allow all jira-software-users to have browse/comment permissions or you can create a group , e.g. JSD-Collaborators, and add users to that group then add them to the permissions.

@Steven F Behnke, thanks for responding. I considered the possibility of two fields but that isn't the case and the only one is the one that comes with. I researched this last week and was quite perplexed and ultimately threw in the towel in favor of the weekend. I plan to dig into it further when I have time but as it…

I'm wondering about a conflict resulting from an addon. If you have any, what are they and can you consider disabling temporarily for troubleshooting purposes. Failing this, you may wish to open a support ticket w/ Atlassian at this point.

@Max, i removed the link in your original post given this is a public forum.

Living in Austin this time of year I get to enjoy those 100 degree days often. Avoiding the long walks on hot pavement are a given for sure and I stick to early morning and late evening walks w/ the dogs. I did have fun this weekend preparing for my month-long trip to the North Carolina Outer Banks (Ocracoke). I pulled out…

Unfortunately, this isn’t possible AFAIK. In Cloud version it does offer some aspect of drop down. It has Assignee at top level and all members in drop down with checkbox, then all other filters you create under a single “Quick Filters” drop down. Now on server I’m not sure where things sit in the latest version but…

Yes this is possible. You can have any number of quick filters. Depending on whether you are on server or cloud it may be displayed.

can you add a screenshot of the following: * Projects page where all projects are listed illustrating the project in question * screen where you are attempting to create the board and dropdown where it is missing

also check permissions for the user in question for the "Transition issues" function. it would be interesting to see if you can actually transition an issue via a board (kanban/scrum).

Sunita, to be honest I'm a bit baffled. If the user enters S1 and Jira shows it as S1 I can't imagine how the actual email is displaying S3. Without seeing this firsthand I'm not sure I can solve the issues. I would suggest opening a support ticket w/ Atlassian.

The issues simply are filtered 'off' the board to keep it clean and not have the Done column grow infinitum. You can always find them using a JQL search filter, e.g. project = xxx and status = done. To reiterate boards are simply a graphical view of issues based upon some filter. In general they are intended to keep the…

you can remove a customer from the 'wrong' organization and add them the the correct organization.

You can create a filter like Project = xxx and Sprint = yyy then perform a bulk update.

@Davide Carrabba, please ensure that the following is how your Customer Notifications is configured for your project.

Understood. My point is that, as you found, you can’t use “~” with Epic Link so you need to find a solution with Epic Name, labels, etc.

Can you use “epic name”?

Do you mean you have created a JQL filter and set permissions to allow customers to access? That isn’t possible unless the user has access to the application itself not just the portal. 

@Susan Sanderson, so why not simply create a new Kansan for your project and add a quick filter to hide done? 

Unfortunately only KB articles. I would really like to see this feature added. 

You can’t make it required for the email request type. If you wish to expose the same request type to the portal where you can make fields required then create a duplicate request type that is not assigned to the email channel.

@Rangarajan Parthasarathy, there is no way to direct integrate two cloud instances in a manner where issues in one are linked to the other. You could consider automation but I expect this will be rather fragile over time. Basically the automation could use emails to keep the two in sync. Example - create an issue in one…

What do you mean by the issues “show up”? Where do they show up? now regardless, you cannot truly hide some issue and not others in the same project. You can, as you indicate, not show certain issue on one board while displaying them on another. This can be done bu issuetype, labels, components, custom field, etc. If you…

This should not be the case. There is a similar discussion here and based upon what i read there I would recommend opening a support ticket if indeed you have confirmed emoticon = failed email ticket creation.

It is there by default. On Cloud version just click the reports icon for the project in question and scroll down the page under Forecast and Management section.

Then I suspect there are no dashboards that are being shared w/ you. If you are a site admin you should be able to access any existing dashboards. You can try to click on the Settings cog you see and then System and then Shared Dashboards toward the bottom on sidebar.

@Jaed Khan, all you have to do on that documentation page that Victor sent is click the "cloud" button top-right to get to here.

do you have the side bar expanded? If so you should see this... If your side bar is collapsed then you should see this... If you are not seeing this in your dashboard then please verify that you are indeed logged into the same instance where the projects exist. If you click the magnifying glass do you see "Recent Issues",…