Jack Brickey Expert

@AKSHAY THAKARE, lets first agree on the terminology so that we can resolve your question. The key user types in JSD are: * Customers - those that create issues and need help (free license) * Agents - those that work on the issues created to resolve Customer issues (paid license) * Admins - those that administer the…

You need to be an admin to change the project workflow. Generally you would not want your agents changing the project configuration. However if you want to provide users with the ability make them an admin. 

This is not possible at least currently. The closest thing you have is to creat a board that represents your roadmap spanning multiple projects. You could create Epics to represent releases and configure the board to display swimlanes by Epics.

You cannot. You might reach out to Atlassian Support to see if they have any means of assisting but I doubt they will be able to recover.

What type of project are you working with? If Agility then components don’t apply. Can you provide screenshot of your project page?

Roadmap is only available on Agility Nextgen project templates.

@Ann Rumney, just to be sure here, are you sure they are truly deleted? How are you searching for them?

Thank you for the kind words @Community Manager! It is great to be a part of this wonderful Community.

@Camille Lecerf, welcome to the Community. I suspect that indeed this is a translation issue. I perused the open issues against JSD cloud for displaying apostrophes and found a couple similar issues though they seemed to indicate the presence of a "wrong character" rather than no character. You might want to raise an issue…

This is a timely post for me as I am on an extended vacation in Ocracoke Island North Carolina. I have been coming here every few years for nearly half a century. It is a place to unwind, chat with friendly people and catch/eat wonderfully fresh seafood.

roadmap is ONLY for Agility

@Curtis Bussey, welcome to the Community. I'm not sure i fully follow you regarding "while in an epic" and "entering something...". However, let me see if this helps. The relationship tree looks something like this: Epic-A Story1 sub-task1 sub-task2 Story2 sub-task1 sub-task2 Everything is an "issue" in Jira terms (epics,…

sounds good. BTW, the filter would look something like below... project = abc and assignee in membersOf("my-team") changing the italics to meet your needs

@Tom Martin, I don't think the document is speaking to using a custom field. Rather it is simply speaking to the fact that you can estimate in SP and track in either SP or time. Many teams will use SP for estimation and time for tracking as noted. So based upon what you are asking for I think you simply need the following…

@Saloua_Toumi, It might help if you could provide screenshots of sprint burndown report. Not sure that will clear the fog but we will need something to work with here.

@Tom Martin, welcome to the Community. Would you mind pointing me to the documentation you are referencing so that I might better understand your question. TBH, SPE is not ringing a bell with me at least as far as a custom field. The only thing I'm familiar with is using Story Points for estimation which is chosen in the…

You need to simply add Epic Link to the create and/or edit screens. On cloud when viewing the story select the admin button at top and add field. If you don’t see that try project settings, screens, select the screens for stories and edit then click the link for screen and add Epic link and save. 

You as you have described your needs you would indeed need an addon. Addons are a fundamental part of a well performing Jira solution IMO and In all my years I have not hit any major upgrade issues especially for verified Solutiins. 

You can use automation to detect the condition and interrogate the user string but I might be tricky to match to the Jira user depending on the actual text associated with the user. Consider a drop down on form where reporters selects their name. 

Create a group under User management and add your team members. Then JQL uses the group. 

If you are the admin you should go to system admin and applications and remove from there. 

But you should provide feedback via the link under your profile. 

LOL. Well you can’t do this within the epic detail view. You could create a board and set ranking and order there. Or maybe a filters list and a custom field and order by that. 

Are they listed under “Participants” for the issue in question? If so and they are not getting notifications please check Customer Notifications.

This is not currently possible. You might check the Marketplace to see if any addons provide the capability but my last search did not turn up anything. 

I use Time Reports for Jira addon and it works well for my needs. There may be others especially if you are on server. 

If those copied on the email are “Customers” listed for the project they should be added as “Participants”. In so doing they will be updated whenever the reporter is updated. 

If configured to do so you should get an email notification. Depending on your email solution you would get a pop up. You can also connect with Slack or Teams which will result in notifications based upon you desired options. You also have the option of having agents use the available smartphone apps which can provide…

now rereading your original request you are asking for a solution for a "scrum board". The only thing I can suggest is to configure your swimlanes by queries and use the components in the queries. This would give you horizontal component swimlanes and the columns an be the status. Maybe that is what you are asking for?

that is not a "dashboard" that is a scrum board. you need to create a dashboard as outlined in the link i sent. A dashboard is a collection of gadgets w/ pie-charts, filtered lists, etc. here is an example...