Jack Brickey Expert

Not to my knowledge. It might be worthwhile reaching out to Atlassian Support for an official answer on that.

Thanks for the clarification. I was obviously mistaken here. Not sure if I recalled incorrectly or it changed, but no matter. In any event, no it is not possible. One option is to create a fully configurable Kanban in lieu of the default and title the columns to your needs.

To the best of my knowledge no it cannot. With that said NG is changing constantly so maybe eventually it will support it. 

You cannot add an attachment to a custom field. It must be added to the system Attachment field. Unsure why you would want it in a custom field. 

I don’t believe that will happen by default. Even with Classic projects that is the case. The difference being you can configure it to do so whereas with NG the configurations are limited to what is presented under Manage rules. 

Hi Jasper, in Jira the flow is sort of reversed. That is, if you want the option to change the status and add a comment you do this by transition the issue to the desired status and associate a screen with the transition that will allow for the comment.

If you mean this addon, it appears to be cloud only. You can always contact them about their plans.

@GEORGIOS SKLIAS , can you provide more info here. My questions: * your title is in all caps does that indicate an addon e.g. big gantt or are you simply looking for some general Gantt chart solution? * you mention “Roadmap”. Are you speaking of the Cloud next-gen Roadmap feature or something else? * Can you elaborate on…

Hi Andrew, I’m not sure I am following you completely here but let’s get the discussion started. Are you wanting an issue search that returns all sub-tasks and have a column that conveys the parent summary? If so that isn’t achievable directly to the best of my knowledge. However they may be an alternative solution if…

What sort of admin? Check the permissions for Create in the specific projects and verify that the individual falls under one of the roles.

Art, are you speaking of this site? I haven’t run into this. I created one about a week ago.

I don’t think you need a template to insert here. Rather, you can set up an SLA timer that, once expired, will result in a message back to the customer. If you use the search bar above and enter “non-responsive customer” you should find some existing help on this.

I don’t know what you mean by divisional structure. But if you wish to stand up a cloud instance it is quick and painless. Simply go to atlassian.com and choose the product and try for free. It will walk you thru the process.

This is not currently possible.

Regarding the first issue my guess... the board has been shared w/ only the "Jira software users" group. To gain access add yourself to that group and try again.

or if the user is a Customer they would be added to Request participants vs. Watchers.

affects version is not an available statistic type.

consider an automation addon for this.

This is a duplicate question 

unfortunately no. there is no 'customer profile' like there is with application users, e.g. agents. There are a number of open suggestions on this and here is one you might want to vote/watch - JSDCLOUD-1239

It isn't possible OOTB for sure. One option with Code Barrel's Automation for Jira is a bit of a hack-around described here - move-an-issue. You might also look at other addons e.g. Scriptrunner and Power Scripts. Regardless of the addon you might choose it will take a bit of work.

I had answered a similar question this morning here - Create-an-overview-how-many-tickets-from-organization

Nic is spot on. This would be a 3-D gadget. you could use one 2-d per project and use status and activities.

What kind of “link”. If you mean a link to another Jira Issue then no or not easily anyway. You can add a URL field to your form and the customer could paste in a URL. The challenge is how would they acquire the URL to the other issue.

As to why the issues are not being displayed... * how did you get the issues into the sprint? I assume it was not by dragging them from the backlog into the sprint? * Please check the filter for the backlog to understand if the missing issues are being excluded from the backlog altogether 

Are you a project admin? If so you should be able to go to Project Settings > Components and in that view create Components. If you are not the admin you would not see “project settings”.

Hi Fabian, indeed I see the value in this as well. Unfortunately, OOTB, you can’t use Organizations as a statistic type for any dashboard gadgets. I wish that was an option and hope it gets implemented. Here is what you could do... * create unique filters for each org and use a gadget per filter * use an addon, maybe…

I really don’t see too much value in this personally. What I do see value in, and wish it would come to cloud, is project archiving. While I use the common workaround (category and permissions scheme) the project can still appear in the UI.

Or I work on the network, cloud and on-premises services used to keep the company connected and productive.

Set you x-axis to Status. You have two axis to work with so choose the fields you want to report on in the x/y axis.