Jack Brickey Expert

Hi @Eszter Somossy , let me share an old post where I engaged on this question to see if it helps. If I am off track with your goal let me know. Problem-bulk-edit-field-Resolution by the way, there are quite a few posts out there on the same topic so feel free to use the search bar to learn more from other posts if my…

Oh and there are roadmap macros or if using Jira there are advanced roadmaps that can be pulled into Confluence.

Hi @Vanagundhi.Praveen , I guess it depends on a number of factors, e.g. * how available is the program manager to monitor the programs? Are they spending a good bit of their day on these programs or only say 10% of their time? * what data is important to monitor? Putting the scale aside, what data do they look at for any…

You should see "Ask the Community +" in the menu at the top of this page. Click there and choose "Ask a Question".

Let's await a response from Atlassian team member.

Great! Thanks for the clarification and update. So, here is the thing, while you could create an automation to sum up the estimations you need somewhere to store the results. Typically people will use Epics for this purpose but I don't think it's right in your case. You could consider creating a dummy issue just to hold…

Hi @Selena Farris , welcome to the community. Yes, indeed that is an improper use of story points. Have you considered simply using original estimate field? This is exactly its purpose. in any event, getting back to your question, your title suggest you want to sum a swimlane but the body of your post seems to indicate…

@Ketevan Sigua , as you are on free you cannot open a support task. I will see if I can escalate here for you. 

@Kaniawati Zainal Abidin , I recommend posting another question specific to your needs so that it will receive the appropriate attention.

Hi @Angela Hans , you cannot add another "epic" issue type.

Hi @hassanalsafi , assuming you have all of the same fields in both projects then moving an issue between the two should retain all field data, comments and attachments. Any missing fields will result in that data being lost obviously. As for keeping the issue in the original report that is only possible if the report…

Thanks for sharing. The video was very helpful, clear and direct. Note that the Jira Automation learning link is broken.

Thanks for sharing. I only wish there was a session closer by so I could attend but I do plan to attend Team24 in Vegas this year! 😉

Note: the Jira Automation learning link is broken. 

I think what you are asking for here is that all participants are displayed in the To or Cc fields. Is that correct? Assuming so then natively no that is not how Jira email handlers work. You could consider a third-party email handler which may produce that result. Keep in mind that a customer can use the portal to see who…

Let me pull in a colleague here that is more experienced in JWM. @John Funk , can you comment on this?

Yes I saw that but should be more clear. I "think" the hierarchy above epic is part of the Jira Software and not Jira Work Management. can I ask what your goal is exactly?

When the reply to customer is made an email is sent from Jira email handler to each participant. If any customer that receives that email replies to the email the all parties will be updated by another email as the reply will be a public comment. So all participants can interact via replies.

@Krishna Malutummeda , please see the example link I posted.

Hi @Angela Hans , welcome to the community. I need to research this, but if I recall correctly, you require Jira Software premium in order to use the advanced hierarchy as part of the Advanced Roadmaps. Did you see somewhere staring otherwise? I know features are constantly being added so it may now be possible but I have…

Hi @Miguel Encabo Lorente , welcome to the community. Which event are you referring to here? If you have request participants and the agent was to add a public comment, for example, then all parties would be notified. So I am unclear what you are referring to here regarding the same email. Can you explain what event is…

You can add to your library via the button provided too.

I don't have an example set up in my current instance but would offer this example from Adaptivist - make-field-required-when-another-field-selected 

Great minds...

Hi @Krishna Malutummeda , you will need an addon app for this. If you have Scriptrunner you could use Behaviors feature. There are other addons for sure so check out Marketplace.

Hi @EKCS JIRA , did you follow the directions in the message using alternate email? Can you reach out to your admin to assist? It is unlikely we can assist with your login here in the Community. If you are the Org admin and continue to have login issues please contact Atlassian support.

Hi @Hans Marggraff , you might want to share your input via the in-app feedback link (click on "?") as it will have a better chance of getting to the product owners.

Hi @[deleted] , you have that button when using "view all issues" and creating a JQL search. You could also use the official excel extension free

Confluence by design saves revision. Click on the ellipses and select Page history. In there you can choose a version with the table column. You can restore the page or copy the table and paste into the current revision.

You can certainly create an automation to clone an issue to another project. * trigger issue created in the JSM project * condition - as needed to ensure the clone action only occurs as desired * action - clone issue into JSW project you will need the rule to be global or multi-project. the question I have is - why are you…