Jack Brickey Expert

Hi @Ceylon Allmond , they could create a JQL filter and save that. They can also star their filter. Another idea would be to creat a dashboard.

I assume you verified you have a good connection? Have you rebooted your system? Can you log in via a different computer to see if it is somehow your account (unlikely) or your specific computer.

Hi @Jeff Murray , So I am trying to better understand your goal here. What to you hope to achieve? How will the dat be used? Obviously comparing one epic against another would be very difficult given all the variables. Maybe you are looking for something different? in any event let me offer the following ideas: * tracking…

Are others seeing this issue? Typically I would point o a browser or browser extension conflict. However you are seeing on two browsers. If others are seeing this please report to Atlassian support.

Hi @Mistry, Tina (Project Manager) , welcome to the community. Let's separate out the two activities since they are quite different. When you attempt to create a subtask how are you doing so and what error do you receive if any? Regarding running reports what type of report can you please explain in detail? Maybe some…

i stand corrected! Stephen correctly points out that you can have an epic on CMP board. I have never tried this before TBH. Not sure I would ever do so in practice but guess it depends on how you use Epics. 

Yes. * trigger - field value changes, priority * Condition - priority = highest * action - send email

Hi @Mladen Savic , by design Epics are not intended to be displayed on the board. Typically they are containers for large bodies of work. This is why it is not an option to create an epic within the board. While you can display swimlanes by epic in CMP you cannot display the Epic as a card their either.

Hi @Sandra Arday , you can certainly clone issues using native Automation. However,I am not familiar with the Element copy and sync add-on. As such, I cannot advise you there. You may wish to reach out to their support.

Hi @Matt , for sure there is some uncertainty around when the label disappears from the recent list but it "should eventually " disappear. At least it has in the past for me. Here is a supporting doc - how-to-delete-a-label-in-jira 

Yes and I want to ask, is the parent static or dynamic and if dynamic how is the parent determined?

That is the right place for it but noticeably absent. I suggest clicking on the provide feedback link at the bottom of that article and letting Atlassian know. Of course, there are a ton of Smart values and hard to catch them all. I rely on experience and trial&error as much as I do the documentation at times.

Hi @John Lord , can you try {{body.text}} smart value rather than title?

It appears you are using Jira Work Management and not Jira Software. Can you confirm? I don't know of any means to have a calendar view across projects natively. You might check the Marketplace for options.

Hi @Kishor Mudhili , welcome to the Cloud. If you go to Automation and click on Templates you should find a template that you can use/modify called "resolve issues due to inactivity"

Thanks for sharing the info.

Consider voting for this - JRACLOUD-43456 - JIRA Pie Chart should have an option to display the percentages . You can look to the Marketplace for an addon app if that is an option.

Hi @Irini Sfirakis , I will need to see if I can find time to test/investigate and reproduce to be able to answer your questions further. On #4, how did you solve exactly? Usually there is a Save option but possibly when you switch from default to filter it requires you to create a new filter.

Hi @William Oakley , what type of report are you looking for and how do you want delivered? You can create a filter that spans multiple projects and you could add a subscription to the filter to email users daily or you might choose to create a Dashboard and add the filter to various gadgets.

Hi @alon.ziskin , you can see % when you hover over but you can't display by default.

Hi @abraham , welcome to the community. To be clear issues or not created "to a board". A board is simply a visual representation of issues defined by a filter. The filter might be wide open and simply equate to, for example, the entire project, Or it could filter down from there such as project = ABC and status != done.…

Hi @Irini Sfirakis , let me assist where I can. * export icons - I am unsure what the first multi colored icon is but most certainly it is associated with an add-on app that you have installed. The first green icon is Excel, which is fairly clearly marked with the Microsoft excel icon. The second green icon is for Google…

They are deactivated after a period of inactivity. Unsure of the duration before this occurs. Something to discuss with support via ticket.

Cool. You can set up automation for subtasks created in the future and for the preexisting subtasks you can use JQL to find the parents and comb thru them to add label. Of course you could trial an add on app and use the advanced JQL feature to find and add labels with bulk edit. 

Hi @steven.allcock , is the parent Issuetype "post incident review"? That is, are you trying to find all sub-task where the parent is "post incident review"? If so you cannot achieve this with native JQL. You would need an addon unless you wanted to do something like add a label to any sub-task of a PIR issue.

BTW, here is an old suggestion you might vote for - JRACLOUD-73468 Ability to reset the issuekey counter of a Project from the UI 

Hi @Yunus Kayamkhani , the sequence will not reset even if issues are deleted. The keys associated with deleted issues cannot be reused. newly imported issues will pick up with the last issue created.

I will escalate for you.

Hi @Sonntag, Marcus , so I think that you are viewing the filter results under the project Issues screen whereas I was using the View all issues (formerly known as "advanced search"). That is why you see the "+1". That view cannot be changed but you can save your filter and view within the view all issues screen. let me…

hi @Sonntag, Marcus , where are you viewing this? if I perform a query I see all labels. Are you using the Labels field?