Jack Brickey Expert

I did as well. :-) I'm sure we will hear back quickly given my experience.

I’m beginning to wonder if a newly introduced bug might be the cause. I saw a similar post and was engaged there.

Note, I’m wondering if there is a newly introduced bug. I just saw another user having this issue I might suggest you reach out to Atlassian Support directly and have them login and have a look.

It is not possible

First, I suggest you update your images to redact your personal emails given this is a public forum. Did you receive an invitation when you added your gmail? If so accept invite and then inspect Organization. Also try to create an issue using the gmail address. I wonder if there has been a change in cloud regarding how…

More doesn’t always apply. Please share screenshot of what you are seeing.

I don’t understand the concept of connecting workflows. What is your actual goal?

You will need an addon. I use Automation for Jira but there are any number of addons - Scriptrunner, Power Scripts, recurring tasks, etc.

This can’t be done OOTB. You might look at an addon like JEMH, Inmail or other mail handler. Unsure if they can fulfill your needs.

Hi Stephanie, this seems odd. So you are saying you have created an organization and you go into the organization view and add a customer but no customers are showing. Can you please provide some screenshots of what you are doing and seeing?

There is a single version field per project. However, you could use naming conventions to specify which product version. For example, you could enter 1.4 and 1.4L in the Affects Version and also the Fix Version if fixed in both. You might also consider using a multi-select custom field to indicate if the issue applies to…

Project = pur and created >= 2019-01-01 and created <= 2019-06-3

Don’t place them in any groups/roles at all. Add them as an individual to the browse permissions in the single project.

it depends on how you want to present the data but here is my $0.02... For 1, 2, 3 I would use the Created vs. Resolved gadget and set your window to say 60d For 4 I would create a filter that filters on the previous 30d, e.g. Project = myproject and createdDate >= -30d and use it in the 2D gadget. Use Department (assume…

edit the workflow associated w/ the issuetype in question, click (select) the create transition, click on Post function.

three possible scenarios to check * post function to set the assignee * component lead * automation

What do you mean by “don’t clean”? Maybe you want the done issues to disappear from the board? If so they will clear after 14d in Done status,

ok so you need to have Time Tracking on the screen for the associated task. Go into project settings > screens and check to see if Time Tracking is in the list of fields for the screen in question. If so also make sure you have an estimate in the Original Estimate.

ok so my guess is that you have not enabled backlog for that board. Check the board settings > columns and see. you should see a backlog column on far left. to enable you have to drag over on or more statuses. typically the ToDo status

can you share a screenshot. There are a couple of possible reasons, e.g. the board is the default board that comes w/ the project when created and not an actual kanban board w/ configuration settings or maybe it is a Kanban and you have not configured it for a backlog. Or something else entirely. :-)

Hi Jim, did you cut your question short? I'm not sure what you are looking for here.

Fred, i'm a bit confused. The card layout is for the card in the Kanban. The second image is the detailed issue view. For example, below is an image of a Kanban board that is showing time spent. are you trying to show time logging in the detailed view or the card?

Can you share a screenshot of what you see ?

Consider using a single select and preconfigure with say 10 years. That should last for...well 10 years

If you want to get support then you will need to renew. Contact Atlassian

The error is quite clear. You must provide a Summary for the issue. Are you not presented the Summary field when creating an issue?

What condition are you restricting under? If you don’t want to have the issuetype in a certain project at all then simply remove it - project settings > issue types.

I have been interested in a chat solution for cloud as well. I like chat-for-jira-service-desk and really wish they had a cloud version. I have reached out to them to inquire about whether this was on their roadmap. The other apps I have seen don’t really integrate with JSD the way I would like. I’m sort of surprised there…

OOTB Jira doesn’t have a bar chart for this purpose. You can use a pie chart or you can look at an addon.

If you are talking about the fact that if you click the add attachment again and see the file, that queue will clean up on its own.