Jack Brickey Expert

 Go to Atlassian.com Go to the Jira product page Click on the try free button

Hi John, it seems, based upon what you have shared the issues should show but let's dig in a bit. * can you please perform a search for issues using that same filter? Do you see issues returned? I would certainly expect to unless you don't have any issues in either project. BTW, you can simplify (?) the filter to - project…

i realize this is old but came across it just now so want to respond. Unfortunately this cannot be done OOTB and I would really like the feature. I have seen some addons that might fit the bill, e.g. quick-filters-for-jira-dashboards . Note this addon appears to be Cloud only but expect there are solutions for Server as…

i don't know of anyway to do this OOTB I use an addon called Time Reports for Jira Cloud. effective and reasonably priced IMO.

there are a number of existing threads that might help. If you look to the right under "Releated Community content" you will find some or you can also search using the Search bar at the top of the page. That said... Here is one that has a number of good references - zoho-to-jira-intergration here is an article on CSV…

this is controlled by your choice of Time Estimation for the board in question. Go to the board settings and Estimation and choose Original Time Estimate for hours.

I’m not aware of any way to reference the “last sprint”. While you can query to show active or inactive there is no “last”. Maybe you could leverage a custom field (closed in last sprint) and set it using automation when a sprint is closed. Of course you will also need to use automation to first clear the field on the…

Not OOTB. You will need some form of automation, e.g. Automation for Jira, Scriptrunner, Power Scripts, Drag and drop from Bob Swift, etc.

If you attached to a page then you should be able to see them by clicking on the paper clip icon at top of the page or by clicking on the ellipses in upper right and select attachment. If you do not see then the were not attached to that page. 

Yes absolutely.

I would agree that if he is not doing it himself then some automation is involved. You need to first understand what automation addon you have and investigate it for the project in question. Given the history is showing that your colleague is named in the transition I would assume he has some knowledge of the automation.

Agree. It is so much easer to deactivate a user than trying to decouple them from all the projects and issues.

I would inspect your board's general filter and the sub-filter. Can you share those here? Also, can you share a before and after screenshots of your board?

so when you go to the URL you setup to you get the login screen. Screenshot?

the issue here I expect is in the "updated >= -2w". By releasing the old issues you have "updated" them so they get 're-included' in the results. What is your goal for the filter. I expect you might want something like this instead? project = "CET - Technical Platform Services - Steady State" AND resolutiondate >= -2w

it is either an intermittent issue w/ their internet connection or there is an intermittent issue w/ your cloud instance. If it is only happening with a few customers then I would expect the former. In any event it will have to be debugged during an event. if reproducible I would have other customers/user test concurrently.

It has been a long time since I setup my cloud instance but recall it was straightforward. How long has it been since you set it up? It may take a little while but not too long, have you received any email about the install? 

Well there is this one - JRACLOUD-36241 that has been closed as won't fix and this one - JRACLOUD-63384 that is "gathering interest" yet it has the exact same comment/response that it won't be fixed. IMO this will not be changed as it is a fundamental component of how Jira works and may underlying features rely on these…

Unfortunately not. However, if you are just trying to test as a customer, what I do is create a gmail account for that purpose. 

While you can add as many statuses as you wish you cannot add or modify Status Categories. 

Yes. Unless you delete the issue the details will remain. 

@Victor Strand , welcome to the community. I'm not understanding your question here. Can you please elaborate? 

Hi @Michiko Myint , your JQL is incorrect. When you use “epic name” you need to specify the actual epic name not “epic”. Now to do this as quick filters you would need to create a QF for each epic independently vs. a drop down. This might become unwieldy if you have a lot of epics. What about using Epic as swimlanes?

I believe that you are seeing negative because the team is resolving more than is being created during a time period. I "think" this line is plotted based upon unresolved - resolved = y-axis for a time period so if during the time period 5 are created and 10 are resolved then y-axis is -5. this hypothesis/understanding…

One exception - in Cloud you can switch between Scrum and Kanban.

Where are you looking when trying to log your time? Can you provide screenshot?

@amillard , ah ok. that is a different issue for sure. :-) I'm updating to Catilina now to give this a try. I am hopeful that it will provide an awesome experience but do expect it will take some time to get there so will be patient. ;-)

@amillard , just curious here...why will it "not work"? Have you downloaded and are seeing issues or are you saying you can't use w/in your company for some reason? If the former definitely share your feedback with Atlassian as Hannah conveys.

To be able to more completely provide guidance we would need more details of how your team works. With that said here are some points to consider. * you mention “one channel” but with Jira you can have multiple channels for creating/updating issue, e.g. via the application UI, email and API. The UI is most popular and…

At Fortress we focus on blue to express trust, openness and communication. This last trait has a double meaning as we largely have our roots in the Telecommunications market. I also think our CEO like blue as we have used in in our past two companies. 🥶