Jack Brickey Expert

options: * you could create a custom field called say "team-assigned" and use a drop down * you could use Components * you could use labels * you can burn a license and create a 'team user'

Hi @logman , first this isn't a burndown chart it appears to be a Version report. In this report there are a number of things being charted. The blue line will not be linear I think as it is driven by actual work and will vary as to predict the actual completion date. At least I believe this is the case. Here is an article…

cool. it might not perform well if it is a big Trello board. too many records.

those are associated with addons. they are system users. are they appearing in your dropdowns, e.g. Assignee, as they should not.

unfortunately not OOTB. There are however addons that allow you to do this. While I have never used any I did search the Marketplace once for this. 

Hi Pete, i was looking to do this once and used the following ugly work-around. It took a bit of work but not too bad if you are doing once. * export to JSON * go to https://json-csv.com/ and upload your json file * export/download to excel * delete all of the unwanted columns. I only need the title and checklist so it was…

Jodi, just wanted to thank you for this article. I use Trello for personal things in my life and while not a daily affair like Jira/Confluence I love it! I recall when you wrote the article back in February but just came back across it while playing around w/ Trello. It is great to have such a reference. Cheers!

I don't think I can assist further. I did check another instance (quick test) and did see that I could not clear it on that instance which tells me that one some versions you can and some you cannot. I would recommend contacting Atlassian Support for a response.

it depends on what you want to modify. You can edit the contents of the invitation here - project > project settings > customer notifications > customer invited

if you are referring to the first image when you refer to "ticked", by turning this on for a user it means they are an Agent and can be assigned to work issues to closure in any JSD projects where they are given permissions. If you want a user to simply be able to open an issue in the JSD project then they should be added…

you use the Schedule method rather than a trigger. here is how you access when creating new rule...

Thanks. Based upon what I see and assuming d1 and d2 are in the Test group 1 then they should be able to transition to in progress but no one else. Basically both conditions must be met. so are you seeing all individuals in Test group 1 being able to transition even if they are not in the Developer role?

Disclaimer: I haven’t played with parallel sprints in a long time. Assuming you have manage sprint permissions, I believe you should be able to do this on the Reports screen, e.g. sprint burn down. Choose the previous sprint. 

Hi Tauqir, maybe it is a Server condition but I don’t see “user in project role to execute a transition”. I do see “User Is In Any Project Role”. In any event could you share the following: * screenshot of the condition details * details on what you are seeing when using the first condition..

What are you trying to accomplish with your query? As is all you are going to get back is a single epic if anything.

In addition to Avinash’s sound recommendation check to ensure the user isn’t being placed in a more general group, e.g. JIra-users or similar, that has permissions on other groups.

the answer depends on whether you are on cloud and specifically Next-gen projects. Classic project - you need to be an admin for the project or system and go into Project settings > workflow. edit the workflow and add in the new status and transitions. See more here. Next-gen - go to the board for the project and click on…

well resolved should work but only if you have set the Resolution field when closing the issues which you absolutely should do. I expect you are not so you could try this... status changed to resolved after 2019-10-01 change your date as desired. but again, i recommend you focus on the Resolution field solution going…

here is what i would do. using this JQL - environment is not empty sort the results by project and scan thru and jot down all projects. or you could apply the filter to a dashboard gadget e.g. two-dimensional w/ project as the y-axis and maybe status as the x-axis. this would show you all projects.

Hi Lilit, well not exactly. You can't do this in the default NG board but you could choose to create a custom Kanban board and map the NG statuses to the columns of your choice. Note that this type of kanban will not be directly associated with your NG project. Rather you must create the board setting the Location to your…

Ok so I was able to change the date back to "none" in the new view. it isn't intuitive but it works (for now). * click in Due date and set the date and hit return ==> date set * click in the date field and hit "delete" key and hit return or click outside of field the confusing part is that the date still shows until you…

Hi Marie, "tech debt" must be a custom issue type but in any event you can certainly add SP to it assuming you are an admin. Just go to the project settings and screens and add it to the screen you want, e.g. create and/or edit.

@Dean Mullarkey , for the issue to be reopened upon customer comment you need to ensure you have an Automation that is triggered when customer comments on a Closed issue. Alternatively, if the customer uses the portal you could expose the Reopen transition which allows the customer to reopen by clicking the reopen link and…

This is a good example of where NG just hasn't caught up yet. While you can "log" time spent and remaining time there isn't an "original estimate". Estimation is limited to story points at this time. As PVS mentioned this is coming in 2020 per roadmap. You might consider using the time logging feature in the meantime by…

Hi Ana, I am still able to use decimal but it could be I’m on older or maybe a newer version that fixed it. I would suggest reaching out to Atlassian Support for a response to this. It may be an unplanned regression.

You can set up the list of users that has assignee permissions - Assignable issues. 

I was able to revert to none In the new view, at least on my iPad. I suspect you can to it on desktop browser too and will try in a bit.

Yes. You can setup automation using the built in Automation. Alternatively you can create a filter leveraging your SLA metric and set up a subscription.

When viewing the board click ellipsis in upper right and chose complete sprint. Note you must have manage sprint permissions.

As Avinash elludes to there isn't a way OOTB but there are a number of good addons that will facilitate the requirement. I currently use Automation for Jira which works well for my needs but thee are many others you can use. In fact you may be using such an addon today that you could employ.