Jack Brickey Expert

Hi Jakob and welcome to the Community. So by archiving I'm guessing you are talking about issue simply disappearing from the board. First, to be clear, the issues still exist and can easily be be found thru various means, e.g. searching for them, creating a new board that doesn't age issues of the board, creating…

is the issue repeatable on other browsers? If so I would suggest reaching out to Atlassian Support.

so it seems to me that the text query is not capable of finding the JWME info. However, I would suggest reaching out to their to see if they have a recommendation. I don't use JMWE but I'm wondering if, when JMWE is creating an issue, a custom field could be set that would indicate it was created by JMWE.

can you use a Condition on the workflow transition of "Value Field" and use ">" for Condition?

Resolution is Empty and Duedate >= -3d and duedate <= startOfDay(-1) If you run the above today (Nov 25th) you should receive issues due on 22nd, 23rd, 24th. Play w/ the numbers to get precisely what you are looking for.

I suggest you start here - jira-service-desk-cloud 

I have not used it but have heard of others using the Card Repeater powerup.

ok so i'm not sure what i was thinking when i originally answered you as I was thinking SLA when clearly you were talking automation. :-( In any event... So how about simply trying a simple automation rule, i.e. just select the priority w/o the JQL.

ok so that is the default board and it cannot be deleted. I was assuming you created a classic kanban board. However, let's now back-track to the beginning. If you simply want to change from Kanban to Scrum in Next-gen go to Project settings > Features and turn on "Sprints".

this is not possible today.

You are not using a Next-gen project if you don’t see Features. You would need to create a next-gen project.

That url doesn’t look correct to me. Please verify.

@Venkata Rajanna Velichety , if you want a mirror of your production it would be a paid situation. Atlassian recently added a free version of cloud but it does have some limitations. Please review here 

OOTB you can’t find issues that have or do not have sub-tasks so that interferes with your goal. You can accomplish this using an addon like Scriptrunner and others.

Issuefunction is associated with Scriptrunner plugin

First let’s check if you have a single workflow by going to project settings > workflows. If you only have one workflow then you should make a copy and rename so it is differentiated from the original. This will allow you to have a unique treatment for bugs. Then edit the new workflow under the Inactive list of workflows -…

It may be that you are not the owner of the board?

You add statuses by adding columns in the board.

see what this yields Resolution is Empty and Duedate >= -3d and duedate <= 3d note, this assumes you are diligently setting the Resolution when marking issues done.

As @Nir Haimov states you can certainly prevent status to status (column to column) moves. You mention swimlanes which are “rows”. If indeed you means swimlanes then you may or may not be able to achieve your goal depending on how your swimlanes are defined and it may or may not require an addon.

Duplicate post

This isn’t possible OOTB you may wish to vote and watch this issue -JRACLOUD-27837

I guess you could consider using the Project Category for this if you are not using Category already. You could enter a number so that you would end up with a stack-ranked list or you could use High, Medium - Low. Then you could use the Projects page and click on the Category heading to sort. Obviously HML would end up HLM…

You can’t do this OOTB. There is this suggestion open - JSDCLOUD-1530 you could use an addon e.g. Automation for Jira, Scriptrunner, etc. i also found this KB that provides addon details - add-request-participants-automatically 

Unfortunately there is not a customer “request access” method. I really wish there was and there are some open suggestions for this as I recall. The only options that exist natively are to have your agents add customers or allow any customer to signup. So if you want to manage who can join you have to use the first option…

Hi Jeffery, and welcome to the Community! Could you explain why two email addresses are needed. Depending on your requirements... * you could set up two projects each with its own email channel * you could use an addon to process incoming emails based upon subject/body content though I’m not keen on such a solution note:…

Are you wanting to restrict The query to the MSD project? If so... project = msd and text ~"None+This+issues+relates+to" AND issuelinktype = "Relates to" adjust the text details in the quotes to align with what is actually common in each issue. in the case you show above I suspect there is not issue that has the words…

try this. i haven't tried so some tweaking may be required status = "Planning" and status was in "Backlog" BEFORE startOfDay(-15d) now what the above does not take into consideration is the case where the issue was in the backlog and then moved to planning and then moved back to backlog and then moved back to planning. but…

if by "chats" you mean Comments then yes. You can certainly control who can comment and even who can edit comments. Go to Project settings > Permissions...

This is a frequently asked question in the Community and, while I provide a quick answer below, I recommend you use the Search bar to look for other answers. * you can create a filter and setup a subscription for that filter to run daily. something like... due <=3d and resolution is empty. note this will show things…