Jack Brickey Expert

who is the org-admin? is that happening for them? Please try clearing cache and/or a different browser.

If you are trying to rename a Status you do this within the workflow editor. Project settings > workflows - find the workflow and click edit icon select the status and edit the name. Be aware if this is a shared workflow it will change the status for all projects that share the workflow. 

I recommend you have a look at Automation trigger - issue commented condition - JQL comment ~”In progress” action - transition 

We need more info to assist. Where did you set up the email channel/handler? Have you inspected the email logs here - project settings > email requests and look at view logs for the email you actually configured. Did you set a Request type for the email?

I think you are dealing with some Automation rules here. Check to see what the “run as” is set to for these rules. 

Have you tried using a JQL condition? Here is an example snipit Createddate >= startofday(“+17h”) I may not have syntax precisely correct here so test in the advance search and adjust. 

You need to ensure that the transition(s) into resolved status includes the screen that exposes the Resolution field. Likely you will also want a validation on the transition require a selection. If you need assistance with the details please let me know but assume if you are editing the workflow you are familiar with the…

I suspect you do not have Move permissions for the project in question. If you are an admin check Permissions. If you are not please discuss with your admin. 

I know of many folks that use Tempo for this but here are certainly others to consider. Have you searched the Marketplace for options? Ultimately it depends on your specific requirements and price point. 

you can't control that field independent of other dates. Go to admin > System > Look and feel and look at the Date formats area

I suspect you have some users that have "Jira Labs" enabled and others that do not. Avatar > personal settings.

@Oliver Moore , sorry for the crazy delay. I never saw the email notification and just happened across this while search 'how to make internal comments in JSD via note in OG' again. ;-) My automation was quite basic illustrated below...

check out Schedule permissions under project settings > permissions. this will control the ability to rank issues in the backlog.

So you can't have a Jira filter subscription send the results as an excel attachment AFAIK. What you might check out is using the Excel extension for Jira - jira-cloud-for-excel-official . and set it up to perform the search weekly. I think there are even means of getting excel to send emails but not personally familiar…

I would suggest you start with the documentation as I think the instructions they provide might be clearer than mine. ;-) add-an-approval-to-a-workflow in that doc you will see a note (info panel) that explains adding a third transition out of the to be approved status. Basically you end up with: Approve, Reject, Override…

sorry not following. If you want to export issues you can do this in a number of ways. Start w/ a filter (advanced search for issues > enter your basic or JQL search) then click the export icon or if on Cloud click the excel/Gsheets icon. 

Hi Eirik, welcome to the Community. So I expect that the error message is accurate. I recommend reaching out to one of the other users that can access that has admin permissions and see if they can have a look at whether your user id is in the project and if you have Browse (at least) permissions.

You can check if an issue has specific labels but you can't (OOTB) check if it ONLY contains specific labels. In your case I think this might work. Please LMK. issuetype in ("Service Request with Approvals", Task) AND resolution = Unresolved AND component = "Application Management: ATnL Training Manual" AND labels = Dev…

BTW... to be clear you don't "import" the data when working w/ PBI, rather you simply want to have read access directly to the data. Importing infers static data. Just a nit but did want to clarify that here for future readers.

You might find this article to be a good place to start - explore-your-jira-data-with-power-bi I used that article, among others, when I was playing with this. Basically from with in PBI dashboard you just connect to your cloud URL. With that said I know there are "connector" apps in the Marketplace but no idea of the…

Hi Maggie, welcome to the Community. There isn't this concept inside JSD however there may be an acceptable solution. With the approval solution you can create an Agent bypass that allows an Agent to bypass the approval altogether. In effect the Agent becomes the super-approver. To achieve this simply add a transition…

have you reviewed this article as a starting place? migrating-from-cloud-to-data-center 

well NG is changing daily and workflows is still very new so I highly recommend you use the Feedback link to let Atlassian know your thoughts. In my very limited (read as just today) efforts w/ NG Workflows I would agree that this behavior is clunky.

this should not be the case if you have Notifications (project settings) set to notify Assignee.

let's keep the discussion in this thread fore readability. I think my update should work for you.

I was just playing with this (not an avid NG user) and here is a solution I think... You need to create a new 'done' status but set it to "in progress" category. Maybe call it Done2 for now and rename later. On the board delete the current Done category and select move issues to Done2. Go into the workflow and rename the…

Screenshot? how are they ordered on the board? Is the On hold the last column? Can you reorder the columns?

If you have Excel then install the jira-cloud-for-excel-official extension (or if you use Google sheets get the one for it). In Excel (or Sheets) you can enter an JQL (project = abc) and the issue will be directly pulled into Excel.

precisely. The point is burndown is driven by the board not the workflow so splitting the workflow across boards can work. Also, in my case my QA team wasn't 'agile ready' so we had an agile development and kanban QA process.

@Smtep Neme no idea TBH. something support could answer or need to be aware of.