Jack Brickey Expert

not following here. how are you pulling in issues from multiple projects into another project? Maybe you mean you have a board that encompasses issues from multiple projects? Releases belong to a single project. I'm sort of lost at the moment.

please detail how you are setting these "presets".

there is no "edit" screen separate from the "view" screen. you simply edit directly on the issue detail screen.

yes agreed that does not work in the new issue view. I checked JAC and found a few mentions of issues w/ the shortcuts. Here is one - JSWCLOUD-16323 but not precisely the same issue mentioned. I recommend using the feedback or even contacting support.

I seem to recall reading that changed. Have you tried using "?"

that sure seems like an issue if indeed you are not getting the column after clicking Done. it is working fine for me. Agree that I would turn to Atlassian Support. Please post any resolution you might find here.

i'm struggling following your history as I'm not observing it live and unsure how the history compares to what you entered. I don't get why I see so many date change entries but each one is tied to your user so it is either you manually making them or there is an automation running on your behalf. I don't see any date…

yes in the columns search area - see the image below. Here is what I see ...

confusing. if I look at your previous images you show a date of 2021/04/05 but do not see that in the history. So if this is indeed the same issue they your changes are not being saved. when you change a date do you then click outside of the date field? If not the change is not saved. In other words if I simply click in a…

there is a scroll limit. you need to start typing the field name and it should show up in the list.

can you inspect the history tab on the issue and share what you find there?

can you provide a screenshot of what you are seeing when you load your filter.

you should simply click "edit default value" this is where you can list one or more users.

if you mean you wish to find all issues where the organization is xxx then - Organizations = "xxx". However, that is too easy so I think you may be looking for something else?

first I have removed the "Answer accepted" as I don't think you have your answer yet. you should reserve clicking that until you feel you have the final answer. I'm scratching my head. Based on your image above it seems that you have YYYY/MM/DD format and you enter 2021/04/05 (April 5th, 2021) and then you reload the page…

Is it possible you are using some addon that is associated with these dates? Has this behavior changed recently? I have to imagine there is something that is constraining these dates. Have you another project you can test with or can you create one?

That setting works only on sub-tasks not links. Unless something changed recently. 

It seems you are looking in the right place. Can you share a screenshot of what you see under the contexts screen?

This is not configurable. At least since I last checked. 

If you run your filter manually do you see you columns? If not please try to add them back then change the filter such that the software recognizes an actual change since adding columns does not do so. For example change the order by (click on a column heading). Click save and then reassess. 

One approach I would consider is to automate a public comment based on Resolution. This of course requires an addon in server but my experience is that most server instances have such a tool. 

JQL OOTB doesn’t support two field comparisons. You could look at an app addon or, if this is something you want to monitor long term consider using automation and custom field where when an issue is closed check if the closed date is within x days of created and if so set the custom field to true. In this way you can…

Hi @stiv_marro , welcome to the Community. This seems very wrong. To be clear you have a date field and when you select a date it registers in the field but you then reload the page and the dat has changed. Further it seems you are saying that the behavior depend on the actual date selected, I.e. a date beyond Jan 31. Is…

I recommend you abandon the legacy automation and use the new automation. Have you tried that yet?

@Yousra tarek , there are certainly limits on what can be customized in the portal. I recommend you check out this set of articles - what-can-i-customize-about-the-help-center 

the post seems to be in the right collection. maybe it was moved.

just a wild guess here but looking at the graphs I wonder if someone changed the workflow (or other change) in late October that resulted in issue moving to Resolved w/o setting the Resolution field. Can you look at some of the more recent Resolved issues and see if the Resolution is set?

yes - you need resolved issue permission to set the Fix version field.

yes you need to record the actual approver so you can then setup your metric.

interesting. i would not have thought the audit log would require paid plan. are you indeed the site admin? can you get to admin > system? if so what do you see in the sidebar?